Customer Ratings & Reviews
- Model:
- WHXB910N/B
- SKU:
- 6479546
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great Sound, Strong ANC
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfort, wore these basically every day for a year or so. Great durability as well. Only downsides were that the battery life started to take a downturn, and the ANC is SO strong that it was overwhelming and a little isolating.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Headphone quality is good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality is really good, there is a customizable audio that makes the audio crips. The battery lasts a long time, I have been using the headphones nonstop. Only issue is sometimes there is a buzzing when the headphone switches to another device
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tilly,
Thank you for the purchase! We're glad to hear that you likethe sound quality and battery of the headphones. Your feedback is greatly appreciated. Factory reset the headphones and try again. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones put out great sound. I especially enjoy the bass. My only issue is that these are not comfortable on my big head/ears for extended wear. These headphones come off at the 2 hr mark.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JdBa, Thank you for the positive review! We're very pleased to hear you like the great sound and bass of your Sony WHXB910N. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. Thanks for choosing Sony! -Sam
Excellent sound and ANC, extreme bass if desired
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. The ANC doesn't affect the sound quality. If you're sensitive to ear pressure from ANC, these might not be the best for you for long term use. Using transparency mode lessens the sense of pressure quite a lot. Boosting the bass in the app will be more bass than I can ever imagine anyone needing, even the most extreme bass lover.
I would recommend this to a friend- Pros mentioned:Bass, Comfort
Would recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bass and application for much more customization towards the user. Feels comfortable wearing it and comes with case to carry. Had these for a few months now and not dissapointed at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flacco,
Thank you for your recommendation and we are glad that you are enjoying the awesome bass quality and you're able to customized the settings to your liking of your Sony WHXB910N thru the Sony Headphones Connect app. Enjoy it comfortably and carry it anywhere. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
nice headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, noise cancelling tech works well, Bluetooth syncs easily with all my devices. touch controls are easy to use once you learn where they are located. I do wish there was some sort of tactile reference point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherR, we're glad you are enjoying our product! We appreciate your feedback regarding the WHXB910N tactile reference point. There is a tactile dot on the left unit. Please check this link for more details on the location and function of parts:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442871.html?search=tactile
With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Sony Wired & Wireless Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The best thing about them is they are wired as well so if you are flying and need to use them you can plug them in. Sound quality is great for movies and most music. The noise canceling works well enough. I do like that you can turn it on and off as well.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Excellent noise canceling and battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation. I use these when I mow lawns for a local golf course. Battery life is incredible. Only downside is that they can get a little warm around the ears after wearing for about 4 hours straight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lemnitzer, We appreciate your feedback. We are glad that you like the noise canceling and battery life of your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Very nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to have good over ear noise cancelling headphones, mostly use these to be able to sit back and listen to music, and occasionally use them in the gym. When it comes to general music listening, these do a great job, whether i'm just relaxing and listening or going on a walk etc. the quality is generally above your average everyday headphone, but that is to be expected at this price. Although hard for me to compare to others in this pricepoint because this is the only pair I own, I can't complain about them at all, sound quality is high and the noise cancelling works, so not much more I can ask for, the closest thing i have to a complaint is that the case and way the headphones fold is a little odd, but managable once you get the hang of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReyPerez,
Thank you for the purchase! We're glad to hear that you like the noise canceling of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Excellent Headphones At Sale Discounted Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-XB910N headphones are quality. These are my first pair of noise canceling headphones and they exceeded my expectations. They provide plenty of bass but using the app's equalizer, these headphones provide options for every listener's preference. On sale, these headphones are a terrific value.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Tuned In Seemlessly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone connection to devices via bluetooth was very easy. I appreciate the thick ear padding for comfort and external noise blockage.
I would recommend this to a friend - Pros mentioned:Bass, Battery life, Sound quality
Good value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bass, punchy sound, and great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .H TabRah We are glad that you like the sound quality and battery life of your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Thank you for trusting Sony! Vincent
- Pros mentioned:Bass, Battery life, Comfort
Best Headphones Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are quite possibly the best headphones I have ever owned. The quality, the comfortability, the battery life..oh and the sound/bass are literally top tier. Buy these NOW
I would recommend this to a friend - Pros mentioned:Sound quality
very good price and very satisfying quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.much better than expected. reasonable price and strong noise cancellation. Lighter than other mid- range price high quality headset. I love the touch control like Samsung earbud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iluvyko, Thank you for sharing your wonderful experience with your WHXB910N! Good to know that it exceed your expectations. We're glad you're enjoying the great noise cancellation, lightweight design, and touch control feature of the WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Better than beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent and better than the BEATS. These headphones have prestige sound quality as well as durable. The noise cancelling feature are similar to the Apple (overhead) and buds. Definitely a recommended purchase.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound good, microphone ok.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have great sound and the noise canceling more and audio pass through both work as expected. I am much less impressed with the microphone. There is often a synthetic sound similar to static through whatever it picks up. It can lead you to repeating yourself often. I am hoping to see a firmware update address this one flaw. I put "yes" on the would I recommend them to a friend question, but understand - If I just wanted them for listening I would not hesitate to buy them again. But for phone calls? I might have to look elsewhere. Here's hoping they can update and improve it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrewK, Thanks for commenting. We're thrilled to hear about your satisfaction with the amazing sound quality and exceptional noise canceling/Ambient sound mode of your WH-XB910N. We're sorry if you're experiencing an issue with the microphone. Let's try to isolate and fix this problem by performing troubleshooting using this Help Guide link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442806.html
I hope this helps.
If the issue persists or you need more assistance/information, please feel free to message us at socialsupport@am.sony.com and we'll be more than happy to assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We value your input, and thanks for choosing Sony.
Sincerely,
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Sony Social Support
- Pros mentioned:Battery life, Sound quality
Good noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is very good, it says that I can use it for phone calls, but I haven’t figured out how to answer the calls yet and the instructions that come with it don’t have anything on there about how to do it- battery life is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwill,
Thanks for sharing your 5-star review and experience with the WHXB910N. We're glad that you like the noise canceling function and battery life of the headphones. We understand that you wanted to use the headphones for phone calls. When you hear the ring tone, tap the touch sensor control panel twice quickly (with an interval of about 0.3 seconds) to receive the call. You may find this link helpful:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442842.html
Help guides and manuals are also available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/manuals
Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
A1 Purchase
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality & comfort are unmatched for the price highly recommend (they often go on sale!)
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Absolutely Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my college student daughter. She loooves them!!! She said that she could not imagine another pair being any better. They are comfortable and the noise canceling works wonderful. We love Sony products!! Now I need a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KatherineT, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Amazing sound quality, amazing noise cancellation! I use these for the gym and they work amazing stay on amazing light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jstenger84,
Great! We're thrilled that you like the sound quality, noise canceling function, fit, and weight of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph