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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,894 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony - WH-XB910N Wireless Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. It is replacing a higher Sony model from a few years ago. All the basic features with this model were covered plus a few more extras. Quality is great, and comfort is as nice as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for your positive feedback, MJPro!

      We are very happy to know that you are satisfied with the amazing features, quality, fit, and superb performance of your WH-XB910N.

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Hk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of sound and nice fitting. It also has very good sound proof too. Price is also just right for 12 yrs old teenagers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good and provide decent noise cancellation. And battery life is also pretty good. I am using it for quite some time now and I have no complaints about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PalashG, Thank you for taking the time to write such an amazing review of your experience with your WH-XB910N headphones. We're truly happy to hear your purchase went well and you are enjoying its excellent noise cancellation and good battery life of the unit. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. They are comfortable and they sound great. I use them for taking calls, listening to music and watching videos on my phone and my tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosT, Awesome! We're thrilled to hear you're enjoying the comfortable fit and great sound quality of the Sony WHXB910N especially for taking calls, listening to music and watching videos. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so clear I absolutely love them. They are so comfortable the noise canceling feature in the sounds is just

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleM, thanks for commenting! We're thrilled to know that you love the amazing sound quality, very comfortable fit design, and exceptional noise canceling feature of your WH-XB910N. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are phenominal, they are extreamly comfortable, and the bass hits hard for my prefered music taste EDM.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Worthy purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone work amazingly. The amount of bass they have and it’s customizable is nice. I have owned them for over couple of months and they haven’t given me any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BetivetteS,

      Perfect! We're glad that you are enjoying the sound quality and flawless functionality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, the noise cancellation mode does a great work of suppressing other sounds. The battery life on the headphones are also great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Long battery life and great sounding. The noise canceling is great too. It doesn’t completely drown out all sound but does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son for Christmas. They were great for the price I paid. Clear, crisp, great bass and they wear well. He uses them to work out. Definitely 5 stars. I would purchase them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladyfjr, We are glad to hear that. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying these headphones. They're loud and feel comfortable. Not great for running or working out in, however great for walking and household chores / yard work. Easy to use Sony App and the Bluetooth connection was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is pretty good. It has a good sound. They adjust well but don’t fully hug my head like I prefer. The battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really durable, amazing noise cancelling, sat on it about 16 times

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing, everytime I listen to music I love the bass inside of it and it makes my ears feel nice and protects me from the cold! Amazing headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo,

      Great! We're glad that you are enjoying the sound quality and fit of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Go get them!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones. They really do cancel noise. Easy to connect super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not terrible. Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not bad. They aren’t overly heavy. There is no plastic creaking like in the cheaper version. The noise cancelling works very well. Primary use is movie watching. They do ok. Sound quality doesn’t compare to a speaker bar, but is alright. The most annoying function is the swipe up/down for volume. Sometimes it works, sometimes it doesn’t. You end up swiping a hundred times and then accidentally swiping forward-skipping what you’re watching. Battery life lasts a long time-several movies. Quick charge works well for when they die.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarneyRoss,

      We are sorry that you are having issues with your Sony headphones. This is definitely not the customer experience we want you to have. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-xb910n/software/00268736.

      We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Wired & Wireless Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The best thing about them is they are wired as well so if you are flying and need to use them you can plug them in. Sound quality is great for movies and most music. The noise canceling works well enough. I do like that you can turn it on and off as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SONY headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my wife for when she works out and she won’t leave the house without them! Great sound quality and very durable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable light fit with good features. Its battery lasts super long. And its aesthetic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsabellaB, Fantastic! We're truly delighted to hear about your satisfaction with the very comfortable fit design, exceptional features, stylish design, and long-lasting battery life of your WH-XB910N. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got these for my brother - he loves them! had another pair for years that were worn out so needed new. long lasting, good sound, and noise cancelling works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahL,

      You made the right choice! We're thrilled that your brother is enjoying the battery life, sound quality, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US