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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,894 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great. All modes work very well, noise cancelling does a great job of blocking out all surrounding sounds and the ambient mode allows you to have conversations with no issues. The sound quality when listening to music is amazing, bass, mids and low tones are great for this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Very good sound. The look is nice and sleek and I love how easy it was to connect! They also come with a great carrying case. You won’t be dissatisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankieU,

      Amazing! We're glad that you like the comfort, sound quality, design, connectivity, and supplied carrying case of the headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality and sound for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and I couldn't be happier. Great sound and quality, great battery life, just amazing bang for your buck. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithT, Thanks for leaving us such a great review on the WH-XB910N! We are really delighted to hear you're satisfied with the incredible sound quality, amazing battery life and features of these headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing headphone its has great sound quality an amazing bass boost and its sleek flexible and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loooooove these..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy...love them.alot. i wish there was other colors though... I wear sometimes gor several hours at a time and they stay feeling comfortable. I wish though i can connect to my work laptop for calls and my phone for music ..when call comes through on laptop I wish my music stopped on phone and alows me to answer but it doesnt.. wish it switches between 2 devices or If it had a button on the ear to answer the call.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsStephanieAnkner, perfect! We're truly delighted to know that you love your WH-XB910N and you're satisfied with its very comfortable fit design. We greatly appreciate your feedback about the available colors of these headphones. Regarding the multipoint connection function, please refer to the following article to isolate the problem:
      https://www.sony.com/electronics/support/articles/00249936

      I hope this helps.

      Should you need more assistance or information with our product, please email us at socialsupport@am.sony.com with the following details so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      Thanks for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable wear (does not hurt my ears). The ear muffs did start to tear, but not sure exactly what caused this issue, may be on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is very nice! I am enjoying the connectivity to my pc mic and when im on my phone bluetooth is really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bzgr, amazing! We're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears but they still work for me. They sound good, easy connection too. They connect to two different items at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. I’ve used the noise cancelling feature on the airplane, and it works great. Obviously still here some noise while on an airplane but it wakes a world of difference. Pairs easily with all of my devices. I switch from my personal and work laptop as well as my phone a lot so this was an important feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily use for the gym, currently only charged them once since purchase, amazing sound quality and amazing comfort

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    nice headphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is greatband they are very comfortable to wear, noise canceling is nice but even if charge runs out they still work. blue tooth connects easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joephila, We are happy that you like your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great headphones, the weight is great, and they have amazing noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST HEADPHONES EVER. HIGHLY RECOMMEND. THEY ARE WORTH YOUR MONEY. These headphones are better than the Beats by Dre. Quality of sound is great and does not hurt your ears. Very comfortable to wear for long periods of time. Perfect headphones to take to the gym. They charge very quick and they charge last a long time. You won't regret the purchase of this high quality headphones if you are on the search for a new pair of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and ANC, extreme bass if desired

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. The ANC doesn't affect the sound quality. If you're sensitive to ear pressure from ANC, these might not be the best for you for long term use. Using transparency mode lessens the sense of pressure quite a lot. Boosting the bass in the app will be more bass than I can ever imagine anyone needing, even the most extreme bass lover.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Decent headphones when found on sale at $119

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound and plenty of bass. If you catch them on a good sale like I did ($119) they're worth it. Not sure I'd pay full price at $249 though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalkDMC,

      That's great! We're glad to hear that you like the bass sound of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a solid pair of headphones. Lasted around 3 years with daily use. Have been replaced now but were great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikH,

      Thanks for sharing your review and experience with the WHXB910N! We're thrilled that you enjoyed using these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with these. The extra bass is nice for electronic music and the noise cancelling definitely blocks out my annoying neighbors. Whew.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiffanyB, We are glad to hear that you are very pleased with your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    highly recommend these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these for almost a year they sound amazing and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones when on sale!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of headphones was prices just right when I bought them on Black Friday! I am not one to splurge on expensive headphones, but my wife asked for some noise canceling headphones and these definitly are great. They get the job done, but I would not pay full retail price for them. I do not really know how they conpare to other brands, but it amazes me every time I put them on and the sound around me basically shuts off and it seems like I am in a sound vacuum. I am impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay noise cancellation. Good sound quality. Long battery life.

    I would recommend this to a friend