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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,894 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling, also very comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones esp, for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement for the previous model and was a good purchase, the sound quality and comfort have improved slightly and the battery quality is excellent as always

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    good headphones for the gym

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I mainly use them in the gym and enjoy both the ambient and noise canceling sound modes. With the sony app you can customize your sound the increase the bass or treble which is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Sound and Fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are Amazing! Great sound and they stay charged for a very long time; love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElizabethF, We are happy to hear that you love your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Travel life

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio quality Conformable for long sessions Great noise cancelling i mainly use em while flying. Long lasting battery It suffers on voice calls if your surrounding is noisy these are not it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of headphones and really wanted a light easy to use noise cancelling pair. I decided to keep this pair. The only downside is after wearing them for a while my ears feel sweaty. The noise canceling is amazing, easy to connect, and reconnect is also simple, battery life lasts forever!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a clean sound and comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrentJ,

      Perfect! We're thrilled that you are enjoying the sound quality and comfort of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and kid friendly. My son uses these headphones when we go on the road. I like that it has a case that he can carry with him and the sound quality is awesome, especially the base.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Its a great headset great bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it fits good on my head the bass is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buck,

      Great! We're glad that you like the fit and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sounding and comfortable headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really comfortable. They have a great sound quality also. I will recommend these headphones to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wife really liked this headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had a much older version of these that after several years broke. I found that this model is the newest version of them and found them at BestBuy for a great deal. She’s been enjoying them and says they sound great. The only issue she’s had so far is trouble determining which side is left/right without inspecting them. She said she would “put a sticker on one cup” to make that easier. Even though there is an app that we can use to configure the sound, she thought the out-of-box settings sounded great as-is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLarsen395,

      Thanks for sharing your review and experience with the WHXB910N. We regret to hear about what happened to your wife's pervious headphones. You made the right choice in upgrading to the WHXB910N! We're glad that she is enjoying the sound quality of the headphones.

      We also appreciate your feedback about the design of the headphones. The (left) mark side has a tactile dot on it. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Sony Headphones WH-X91ON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with Bluetooth devices , great fit and styling .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crans,

      Perfect! We're glad that you like the fit, design, and user-friendly functions of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the noise cancellation and the bass is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan, Awesome! We're very pleased to hear you like the amazing noise cancellation and punchy bass of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, great sound quality and noise cancellation features, easy for bluetooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Noice cancelling is great and battery lasts FOREVER!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aiden, We are happy that you like your new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Bass headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your average pair, however the sound is booming, the headset fits perfectly on my head. Very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for the 5-star rating Joseph! We are glad to hear that you are happy with the sound quality of your new headphones! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable, and well worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhacker3, Amazing! We're very pleased to hear you like the great sound quality, comfortable fit, and you feel that the price is worth it. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones by his price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling and bass, I bought it in 125 dllrs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HansellH,

      You made the right choice! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bass lover/Action Movie watcher -- this is for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -Lots of review says noise cancellation is not like very high end head phone. I dont feel any issue in everyday use in home or office. unless you are working in a very high level of noisy environment. You may need something else -Fitting and build quality is good -The quality of bass that you get out of these is ahead of league.Dont compare the bass level of 2000 watt sound system. But while watching movie it gives the effect of the movie theater. This is what I expected and fully satisfied with this. -If your priority is bass you definitely love this.. for other you may not like. Initially I too feel awkward but after few days of using I used to the high bass sound and now I am loving it. -Battery is ok..its lasting for 2/3 days. -Never had any issue with connectivity. I am using it with 4 of my devices i.e. Iphone/Ipad/Macbook/window

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very durable, great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hesham, we're glad you like the build and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US