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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,893 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, Head set sounds great and feel comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fitting headphones long battery life noise cancelling works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyG,

      You made the right choice! We're glad that you like the fit, battery life, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Returned for bose qc45

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the app and vocal settings. Didnt like the build quality. Plastic felt hollow and headband was a bit to thick and would press on top my my head. Bass is super heavy but also in a way muddy. Not as comfortable as bose qc45. Top headphones for $150 just not too comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jovanni, We are sorry to hear that you had to return the headphones. This is definitely not the customer experience we want you to have. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent Sony_US

  • Pros mentioned:
    Bass
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on the headphones are great. Not very loud as other headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyT,

      Thanks for sharing your review and experience with the XB910N. We're glad that you like the bass quality of the headphones. Your feedback about the volume is greatly appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).

      The overall volume may vary depending on the source content. Make sure to turn up the volume of the headset and the connected device. You can also reconnect the Bluetooth device to the headset once again.

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In love with these (must buy)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely in love with these. The sound quality is amazing, I’ve owned them for over a year now and recommended it to friends. The noise cancelling is still perfect, and one friend who bought them still couldn’t be more impressed by their quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great and lasted a long time. Long battery life. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value and balance of features for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect balance of sound quality, bass response, and active noise canceling, for the price. Has great features for this price. Love the included wire override for long hours of listening without needing to be wireless the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a nice price! Sound is awesome and a long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headphone that I use for office meetings (with my Macbook) and recreational audio alike. The charge lasts for a few days and the headphone is comfortable on the ears. All this for an unbeatable price. One can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones except for one thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an excellent pair of headphones, and I do recommend them to anyone who is looking for an affordable pair of over-the-ear headphones. The only reason I'm not giving them five stars is because when I lean my head to the left, there is a loud rumbling on the left side. Hopefully it's just my set that does this.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    traveling gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must ha e for traveling you can cancel outside sound out or allow it. sound quality is sony good and the battery no life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and perfect to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great comfortable all day wearing. Never drops signal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones have great sound and are light!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KBJSR, That's good to hear. We are glad you like the sound quality of your Sony headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with a long battery life and great noise cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam,

      Thank you for the purchase and we're glad to hear that you like the noise canceling and battery of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost as good as my apple for a third of the $

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my $549 headphones for apple . I just could not justify another $549 for a new pair so I bought these on sale for under $200 . You know what - I love these and I got the 2 year protection for peace of mind - they sound amazing .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Denver, We are happy to hear that you love your new Sony WHXB910N wireless noise canceling headpones. You chose the best brand this time. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it as it does block out the background noise & you can enjoy listening to music, or watch movies from your TV that has Blu tooth options to connect with your headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luckygal, Awesome! We are glad to hear that you are enjoying the sound quality of your WHXB910N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancelling is good, but not great. Light for a full headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryH, We are sorry to hear about your concern with the noise canceling feature of your headphones. To improve your listening and noise canceling experience, please make sure to wear the headphones correctly and adjust the length of the headband according to the size of your head: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html. Take note that the noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details, check out this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html. Despite your concern, it's nice to know that you like the sound quality of your headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid bass and overall good sound could stand to be more sturdy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoleA,
      Thank you for your time writing this review. We really appreciate that you like the solid bass and overall sound of your headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for almost 3 years. Works well. I’ve only had to replace the pads once because I use them everyday. Battery lasts for a week before I need to charge. I use them everyday for 3 or 4 hours at a time.

    I would recommend this to a friend