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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,889 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a nice price! Sound is awesome and a long battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great comfortable all day wearing. Never drops signal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headphone that I use for office meetings (with my Macbook) and recreational audio alike. The charge lasts for a few days and the headphone is comfortable on the ears. All this for an unbeatable price. One can't go wrong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable option for university students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair of headphones to gift to yourself or to others; amazing sound quality, offers different options for listening (ambient or noise-cancelling), and come in a compact case for on-the-go efficiency. A purchase I don't regret!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancelling is good, but not great. Light for a full headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryH, We are sorry to hear about your concern with the noise canceling feature of your headphones. To improve your listening and noise canceling experience, please make sure to wear the headphones correctly and adjust the length of the headband according to the size of your head: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html. Take note that the noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details, check out this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html. Despite your concern, it's nice to know that you like the sound quality of your headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well (besides a little bass warble)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ambient/ noise cancelling option here...the only thing taking away from these is that they make a somewhat annoying bass pulse sound if I'm walking fast or running. Id suggest them on sale but the sony xm3 is superior for a bit of a higher price point for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AquariaDev, Thanks for the 5-star rating! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Make sure to update your device with the latest firmware to avoid performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good t o the much more expensive mx5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of the more expensive wh1000xm5, but they were lost. Replaced them with these. Operate similarly with many of the same features, and to my old ears the sound of the 910s was still very good, and I paid probably $200 less for these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    traveling gem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must ha e for traveling you can cancel outside sound out or allow it. sound quality is sony good and the battery no life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True noose cancelling. Sendors work tonoerfection. You can place your hand over the headphones to payse noise cancelling anf to pause music. The app is worth downloadong as it gives you all the benefits of the heaphones at right at the palm of your hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bo4fan,

      Great! We're thrilled that you are enjoying the noise canceling function, touch controls, and dedicated app (Sony Headphones Connect) of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not sure yet. Wish they were louder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as loud as I had hoped, but you can hear clearly. I am still learning how to use them so I'm not sure if it's the headphones or just me. I can't get them to work with some apps yet. They are not as user friendly as I'm used to.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TessaP, thanks for choosing and purchasing our product. We understand your concern regarding the sound level of your Sony unit, Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442869.html?search=low%20sound%20

      Setup the unit with ease by connecting it with the Headphone Connect app. Please check this link for more details:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000444784.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Sony headphone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! The bass is good, I just wish the noise canceling was better. But I’m not sure if that’s just my environment, I work in construction, but I can hear a lot even with the noise canceling. You also have to download a lot of different apps and I’m still not sure why!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice quality headphones crystal clear audio and super comfy. I had to buy them 2 times I lost the first pair I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow just wow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow great headphones. I have several brands like digital design and JBL these Sonys are superior. I love these the sound quality is so good. This is my best pair now I love the app. Wow Sony did great with these never buying any other brand not even Apple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      You made the right choice with the Sony WHXB910N! We're glad that you like the sound quality and dedicated app (Sony Headphones Connect) of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony WHXB910N Noise Cancelling Headphones review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked different Internet tech reviewing sites to see which noise cancelling headphones would meet my needs. Once I picked Sony headphones, I went to Best Buy where I could listen to the different models and picked the extra bass, over the ear, WHXB910N headphones. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RokuDude, You've made an amazing choice! We're happy to hear this feedback. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, the ambient listening option works really well and you can silent all sound by covering the right side with your palm (which is really cool). I’ve only had them for 4 days, we will see, so far great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, comfortable fit, noise canceling is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! Noise cancellation and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very comfortable and has excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and bass is excellent as well noise cancell

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been more than 6 months and I have been using this sony headphones. These are really good headphones with fantastic sound quality and noise cancellation.

    I would recommend this to a friend