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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,894 reviews
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony WHXB910N Noise Cancelling Headphones review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked different Internet tech reviewing sites to see which noise cancelling headphones would meet my needs. Once I picked Sony headphones, I went to Best Buy where I could listen to the different models and picked the extra bass, over the ear, WHXB910N headphones. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RokuDude, You've made an amazing choice! We're happy to hear this feedback. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tracked almost 50 hours (47 hours and 58 minutes) with these headphones using the app. The battery hasn't gone below 50% in the month and a half I've had them, and I only charged them out of the box when I opened them for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True noose cancelling. Sendors work tonoerfection. You can place your hand over the headphones to payse noise cancelling anf to pause music. The app is worth downloadong as it gives you all the benefits of the heaphones at right at the palm of your hand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bo4fan,

      Great! We're thrilled that you are enjoying the noise canceling function, touch controls, and dedicated app (Sony Headphones Connect) of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good t o the much more expensive mx5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of the more expensive wh1000xm5, but they were lost. Replaced them with these. Operate similarly with many of the same features, and to my old ears the sound of the 910s was still very good, and I paid probably $200 less for these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for almost 3 years. Works well. I’ve only had to replace the pads once because I use them everyday. Battery lasts for a week before I need to charge. I use them everyday for 3 or 4 hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Value for your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Top of the line noise cancelling technology.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforable and good sound. Took these on the plane and wirked great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewLeaf, We're glad that you appreciate the sound quality of the WH-XB910N Wireless Headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal-clear call quality. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very comfortable and compact to carry around. The sound was good and it block surrounding noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable option for university students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair of headphones to gift to yourself or to others; amazing sound quality, offers different options for listening (ambient or noise-cancelling), and come in a compact case for on-the-go efficiency. A purchase I don't regret!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it as it does block out the background noise & you can enjoy listening to music, or watch movies from your TV that has Blu tooth options to connect with your headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luckygal, Awesome! We are glad to hear that you are enjoying the sound quality of your WHXB910N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice cancellation is perfect! Great sound quality! over the ear advanced functions is very convenient feature. Got it in a good deal for my daughter and she is so happy using them every day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey, BBUser1! Fantastic! We are truly delighted to learn about your satisfaction with the amazing sound quality, exceptional noise cancelling feature, and reasonable price of the WH-XB910N. Also, we're thrilled that your daughter is very happy with the superb performance of these headphones. Thank you so much for the 5-star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not sure yet. Wish they were louder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as loud as I had hoped, but you can hear clearly. I am still learning how to use them so I'm not sure if it's the headphones or just me. I can't get them to work with some apps yet. They are not as user friendly as I'm used to.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TessaP, thanks for choosing and purchasing our product. We understand your concern regarding the sound level of your Sony unit, Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442869.html?search=low%20sound%20

      Setup the unit with ease by connecting it with the Headphone Connect app. Please check this link for more details:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000444784.html

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, replaced my JBLs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built solid and great sound, just like anything Sony. Had two pairs of JBL live 660nc break on me even though i always cared for them and kept in a protective case when not in use. They must have a design flaw as both broke at the swivel on the headband, this was a fantastic upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oJeDad, You've made an excellent choice! We're glad you're satisfied with the superb built quality and great sound of your Sony WHXB910N. Thank you for upgrading to Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, the ambient listening option works really well and you can silent all sound by covering the right side with your palm (which is really cool). I’ve only had them for 4 days, we will see, so far great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like their sound and they are also very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sepio,

      You made the right choice! We're thrilled that you like the sound quality and comfort of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Sony headphone review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them! The bass is good, I just wish the noise canceling was better. But I’m not sure if that’s just my environment, I work in construction, but I can hear a lot even with the noise canceling. You also have to download a lot of different apps and I’m still not sure why!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Let the base flow!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The sound quality is great and crystal clear. I love my base and it is hitting with these headphones. Good quality as I workout and sweat heavily in them. No issues to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WittBuck,

      Great! We're glad that you are enjoying the sound quality of the headphones and how they work well during your workouts. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed, not as good as the Sony 900n!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying I'm a long time HUGE Sony Headphone fan. I've had the original XB 500's (back in 2010), that I bought from Bestbuy that were wired and honestly still going strong with my old ipod. Since then I have bought the XB 700, several XB 950bts, and most recently the Sony 900n and 1000 v. 4. All are really great headphones, and I figured these would be as well. Sadly, for the following reasons, I can't recommend this headphone and sadly, I'll be returning this and the other 910s I bought for Christmas presents to best buy. For the following reasons, the headphones, just aren't great. 1. They have noticably way less bass than the Sony 900n's. I mean like night and day, the Sony 900n's honestly sound much better than the 910s. I downloaded the software and played with the equalization, even trying custom to max out the bass, and it just isn't impressive at all. 2. They are MUCH quieter than the 900n's and the sony 1000 v.4's and Studio beat 3s that I have. Even having the volume maxed out all the way on my Iphone 12 pro max, and turning the sliders all the way up to 10 on the equalizer, its max is about 65-70 percent of the Sony 900n's. Night and day difference in sound and the 900n just flat out sounds much better. So does the Beat Studio 3s and the 1000 v. 4s. 3. The mics on this suck. I tried making several calls and v. the 900n and especially 1000 v. 4 by Sony, the people on the other send said that the volume was much quieter, and much more muffled. 4. I will say that the noise cancelling is better than the 900n's, but not as good as the 1000 v. 4s. It's decent, but the overall build quality isn't as good as the 900n or the 1000 v.4. 5. The only thing I can say I like better about the 910 than the 900 are that it comes with a nice case, and when you power it on, it says power on and blue tooth connected which is nice and like the 1000 v.4. The 900 just will say power on, but not blue tooth connected. All the new Sony's really seem to do well with automatically connecting with my iphone. 6. If I could, I'd give this a 2.5 stars. I personally will be returning and I'm buying more Sony 900n's while they are still available and when on sale, they're a better headphone at a better price than the 910n in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product, highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound, & comfort. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Great headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sony headphones and these do not disappoint! They have great bass and can get pretty loud. If you use the Sony headphones app you can change the EQ profile to increase or decrease the bass as you like. Battery life is pretty awesome, I have yet to need charge the headphones since the original charge as of posting this review! The headphones come with a nice round carrying case that holds the headphones as well as the charging cord. Overall these headphones are a great purchase and I believe go on sale pretty often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IronWolf6, Thanks for sharing your awesome experience with your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US