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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,889 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth ever penny I spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome for taking my little kids to events like monster jams and loud places. Including it connects to the apple tablet and he can watch his movie in peace.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product, highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound, & comfort. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! My music is so clear and it feels so immersive. They are very good at cancelling out quiet ambient sound, but I wouldn't use them to cancel really loud noise, unless you are also playing something through them. It only cancels the noise really well when there is music playing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyB,

      Thanks for commenting! We are extremely pleased to hear your satisfaction with the amazing sound quality of your WH-XB910N. We greatly appreciate your input with the noise canceling feature of these headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Worth it. Comfortable over the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronS,

      You made the right choice! We're thrilled that you are enjoying the sound quality and comfort of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound. Easy installation. Very comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy installation. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. Had to purchase a new pair of headphones after my beats stopped working. Comfortable and sound is clear. Love the noise cancelling option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimF, Great! You definitely made the right choice. We are extremely pleased that your purchase went well and you are enjoying the superb sound quality, and excellent noise cancellation of your WH-XB910N headphones. Glad to know you find it very comfortable too. We're very grateful for this feedback! Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good gifts at best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my dad and he loved them. I shop at Best Buy a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product brings out subtle sounds I was missing. I can crank it up and not disturb anyone! Instructions not exactly clear on pairing but Best Buy Sony salesman told me to make sure blue light is blinking continuously (must hold down until blinking starts) after powering on. Works great now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrivateReviewer, We are sorry to hear about what happened. It's nice that your Sony headphones work great now. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed, not as good as the Sony 900n!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will start by saying I'm a long time HUGE Sony Headphone fan. I've had the original XB 500's (back in 2010), that I bought from Bestbuy that were wired and honestly still going strong with my old ipod. Since then I have bought the XB 700, several XB 950bts, and most recently the Sony 900n and 1000 v. 4. All are really great headphones, and I figured these would be as well. Sadly, for the following reasons, I can't recommend this headphone and sadly, I'll be returning this and the other 910s I bought for Christmas presents to best buy. For the following reasons, the headphones, just aren't great. 1. They have noticably way less bass than the Sony 900n's. I mean like night and day, the Sony 900n's honestly sound much better than the 910s. I downloaded the software and played with the equalization, even trying custom to max out the bass, and it just isn't impressive at all. 2. They are MUCH quieter than the 900n's and the sony 1000 v.4's and Studio beat 3s that I have. Even having the volume maxed out all the way on my Iphone 12 pro max, and turning the sliders all the way up to 10 on the equalizer, its max is about 65-70 percent of the Sony 900n's. Night and day difference in sound and the 900n just flat out sounds much better. So does the Beat Studio 3s and the 1000 v. 4s. 3. The mics on this suck. I tried making several calls and v. the 900n and especially 1000 v. 4 by Sony, the people on the other send said that the volume was much quieter, and much more muffled. 4. I will say that the noise cancelling is better than the 900n's, but not as good as the 1000 v. 4s. It's decent, but the overall build quality isn't as good as the 900n or the 1000 v.4. 5. The only thing I can say I like better about the 910 than the 900 are that it comes with a nice case, and when you power it on, it says power on and blue tooth connected which is nice and like the 1000 v.4. The 900 just will say power on, but not blue tooth connected. All the new Sony's really seem to do well with automatically connecting with my iphone. 6. If I could, I'd give this a 2.5 stars. I personally will be returning and I'm buying more Sony 900n's while they are still available and when on sale, they're a better headphone at a better price than the 910n in my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, noise cancelling, weird fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I really like the noise cancelling feature and it blocks out other voices in the room from coming across when on business calls. The battery seems to die quickly for some reason. The fitting is kind of weird. They feel like they could slide backward on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gift ever..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband who is terminally ill. I wanted him to hear his favorite music in great sound quality. And then I can use them and remember him all the time. A Christmas gift he didn't expect but absolutely loved !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CynthiaT, We are glad that you had your best gift ever for your husband. With his WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise canceling is incredible. I work at a golf course and I ride a lot of loud tractors. I have to remove once in awhile to make sure tractors are running properly. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, We are glad that your new Sony wireless noise canceling headphones work well in your work. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent mid range headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall sound overall especially for the sale price. Noise canceling is great blocks out more sound than i expected. Only downside is that out the box it sounds kinda muted and you need to use the app to change it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danielc, thanks for choosing and purchasing our product! Hope you are enjoying your new headphones! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    replacement Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fit, nice sound. perfect replacement for an aging set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying the sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much enjoying the sound quality of these headphones I bought a month ago. My only complaint is that after a couple hours of wearing them my ears hurt a wee bit, but these are my first pair of noise canceling headphones and they may all do that. I am more sensitive than the average person as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase/Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely a good buy they are not super loud but when they are over your ear the noise canceling works great,I was on a road trip full of kids and didn’t hear anything but my music for two hours

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    I’d rather get Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, Average Bass slightly above average

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user542290, Thank you for taking the time to provide us with your feedback about the sound and bass quality of your Sony WHXB910N. To resolve the low or average sound quality issue and to ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. Very comfortable and they keep out outside noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottT, That's good to hear! We are happy that you like the sound quality and noise canceling feature of your Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value, great features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these over a year and there's still new features offered I'm learning about. These are great headphones. Great quality, plenty of features, great value, the list goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable to wear and is excellent at noise cancaelling.

    I would recommend this to a friend