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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,894 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great for the gym comfortable and decent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, clear audio, nice bass. The fact you can pair 2 devices at the asme time is really nice. I have my ohone and laptop paired and makes it convenient for cell phone calls & joining work meetings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Westy04, Thanks for sharing your experience. We are glad that you like the sound quality and the multipoint connection feature of your new Sony WH-XB910N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good if you're on a budget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good but for a little bit more money I'd upgrade to the Sony XM5. I also own the XM5's and I do have to say there is a major difference between the two. But if you are looking for good headphones for a reasonable price then these are definitely the way to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AjayP, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Would recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkT,
      Terrific! We are very glad you like the great sound quality and long battery life of your headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying the sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much enjoying the sound quality of these headphones I bought a month ago. My only complaint is that after a couple hours of wearing them my ears hurt a wee bit, but these are my first pair of noise canceling headphones and they may all do that. I am more sensitive than the average person as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony beats Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair of defective Beats headphones with the Sony WH-XB910N. Sound quality is better and there was no connectivity issue pairing to my phone (like the issue the Beats had). It was a little more challenging pairing them to my Sony turntable but after a few tries it worked. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent mid range headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall sound overall especially for the sale price. Noise canceling is great blocks out more sound than i expected. Only downside is that out the box it sounds kinda muted and you need to use the app to change it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danielc, thanks for choosing and purchasing our product! Hope you are enjoying your new headphones! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EQ is unbalanced for flat, but great for bassheads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great build quality but sound tuning is bass heavy. When the headphones are off and used with a 3.5mm cable the response is actually very flat. Noise cancelling is great. If they made a version of these heasphones with no extra bass, it would be a fantastic lower budget option to the XM4/XM5 and worth a perfect 5/5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koooob,

      Thanks for sharing your review and experience with the WHXB910N. We're glad that you like the noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. With the equalizer and CLEAR BASS function of the Sony Headphones Connect app, you can fine-tune the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Quality is the best that it gets. Highly recommend to anyone looking for affordable high quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for almost two years now and are still sounding amazing. These are easily the best pair of headphones ive ever had. Sony makes top notch audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, noise cancelling, weird fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I really like the noise cancelling feature and it blocks out other voices in the room from coming across when on business calls. The battery seems to die quickly for some reason. The fitting is kind of weird. They feel like they could slide backward on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    not for meetings

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound good when i’m able to get them connected. I’ve had issues with getting the connection to be stable. Audio is not reliable. When it connects it works well but often it does not connect. Would not recommend for work headphones for meetings. Good noise cancelling and battery life and good for general music listening.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been more than 6 months and I have been using this sony headphones. These are really good headphones with fantastic sound quality and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Sony WH-XB910N wireless headphones for over a month now and love. The sound quality is clear and love the bass. The quality of the headphones is excellent. Previous had Beats and these are far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the black ones for me and the gray ones for my wife and she loved them. She uses them even more than me. The noise canceling is incredible. I showed her how to allow ambient noise through so she can hear the flight attendants talking without having to take them off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase/Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely a good buy they are not super loud but when they are over your ear the noise canceling works great,I was on a road trip full of kids and didn’t hear anything but my music for two hours

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my son to wear at the gym he was tired of his AirPods he says these are comfortable and he says they are better for what he wanted during workouts great sound quality and don’t slip off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery life. No issues so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, We are glad to hear that. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Good, but not as good as it’s upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this headphones on sale, and bought them as my first pair of ANC Sony headphones. And to get to the point of the review is this: Get the WH-1000xm4 if you have the money. Overall, these headphones are phenomenal. The bass is heavy and the noise isolation is very useful for the office with hearing small talk or that A/C noise. However, aesthetically speaking: the headband for some strange reason fits every wide on heads even if it’s closed up. If aesthetics is a concern to you, these headphones will look wide on your head if your hair is slicked back, or if you’re wearing a hat. I don’t know why Sony decided to design the headphones this way, but personally was an inconvenient decision based on fashion. The one thing I will say is that these almost sound similar to the 1000xm4. The xm4 have a bit of a heavier attack with the bass, but they sound similar. ANC is definitely better with xm4’s (obviously). Overall, if you’re on a budget and looking for your first pair of ANC Sony headphones to test out, these aren’t a bad choice. I recommend getting these on sale though if you can. But if you have the money to spend or consider upgrading in the long run (like myself): Get the 1000xm4.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sWAG420, Thanks for your review. We are sorry to hear about your concern with the headband of your Sony headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Despite that, we are happy that you like their sound quality and noise canceling feature. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    I’d rather get Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, Average Bass slightly above average

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user542290, Thank you for taking the time to provide us with your feedback about the sound and bass quality of your Sony WHXB910N. To resolve the low or average sound quality issue and to ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html

      Thanks for choosing Sony! -Sam Sony_US