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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,894 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, paired easily and battery lasts long time. I like that you can use them on a dead battery by plugging them up. Noise cancelling works great and they're very comfy to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really good if you're on a budget.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good but for a little bit more money I'd upgrade to the Sony XM5. I also own the XM5's and I do have to say there is a major difference between the two. But if you are looking for good headphones for a reasonable price then these are definitely the way to go!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AjayP, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for almost two years now and are still sounding amazing. These are easily the best pair of headphones ive ever had. Sony makes top notch audio equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, clear audio, nice bass. The fact you can pair 2 devices at the asme time is really nice. I have my ohone and laptop paired and makes it convenient for cell phone calls & joining work meetings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Westy04, Thanks for sharing your experience. We are glad that you like the sound quality and the multipoint connection feature of your new Sony WH-XB910N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from CH700n. Really good sound quality, touch control can get annoying sometime. pairing with 2 devices is really handy and transparency mode is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!!!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been more than 6 months and I have been using this sony headphones. These are really good headphones with fantastic sound quality and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and perfect to use everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying the sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very much enjoying the sound quality of these headphones I bought a month ago. My only complaint is that after a couple hours of wearing them my ears hurt a wee bit, but these are my first pair of noise canceling headphones and they may all do that. I am more sensitive than the average person as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent mid range headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall sound overall especially for the sale price. Noise canceling is great blocks out more sound than i expected. Only downside is that out the box it sounds kinda muted and you need to use the app to change it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danielc, thanks for choosing and purchasing our product! Hope you are enjoying your new headphones! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Would recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkT,
      Terrific! We are very glad you like the great sound quality and long battery life of your headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, noise cancelling, weird fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. I really like the noise cancelling feature and it blocks out other voices in the room from coming across when on business calls. The battery seems to die quickly for some reason. The fitting is kind of weird. They feel like they could slide backward on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones great price. Better than expexted!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the cost

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Comfortable with extended use. Sounds excellent, with deep base. Battery last way more time than needed, in other words the battery life is good longer than you would want to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EQ is unbalanced for flat, but great for bassheads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great build quality but sound tuning is bass heavy. When the headphones are off and used with a 3.5mm cable the response is actually very flat. Noise cancelling is great. If they made a version of these heasphones with no extra bass, it would be a fantastic lower budget option to the XM4/XM5 and worth a perfect 5/5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koooob,

      Thanks for sharing your review and experience with the WHXB910N. We're glad that you like the noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. With the equalizer and CLEAR BASS function of the Sony Headphones Connect app, you can fine-tune the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great for the gym comfortable and decent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase/Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely a good buy they are not super loud but when they are over your ear the noise canceling works great,I was on a road trip full of kids and didn’t hear anything but my music for two hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth ever penny I spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works awesome for taking my little kids to events like monster jams and loud places. Including it connects to the apple tablet and he can watch his movie in peace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Sony WH-XB910N wireless headphones for over a month now and love. The sound quality is clear and love the bass. The quality of the headphones is excellent. Previous had Beats and these are far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony beats Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair of defective Beats headphones with the Sony WH-XB910N. Sound quality is better and there was no connectivity issue pairing to my phone (like the issue the Beats had). It was a little more challenging pairing them to my Sony turntable but after a few tries it worked. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of headphones. Had to purchase a new pair of headphones after my beats stopped working. Comfortable and sound is clear. Love the noise cancelling option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimF, Great! You definitely made the right choice. We are extremely pleased that your purchase went well and you are enjoying the superb sound quality, and excellent noise cancellation of your WH-XB910N headphones. Glad to know you find it very comfortable too. We're very grateful for this feedback! Thank you for choosing Sony! -Jess Sony_US