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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,894 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality the ear pieces make it so that they are comfortable to wear for long amount of hours. I definitely recommend if you are a headphone user they won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    sony xb910 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME bass on the xb910's! A bit too bass-y out the box...but just a bit of tweaking on the equalizer and the headphones sounded great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyFan,

      Thanks for sharing your review and experience with the WHXB910N. We're glad that you were able to configure the sound quality to your standards. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore mine. Sound quality is rich and textured, noise cancelling works really well. I physically cannot get on a plane without these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyN, You've made an excellent choice! We're so happy to hear you love everything about these headphones and it delivers exceptional noise cancellation, especially when you're flying long-haul or relaxing in a café. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Black Friday Sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for black friday. They were a 100 dollars off and totally worth it. Very comfortable and amazing sound for the price. Noise canceling is great. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The greatest noise cancelling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the noise cancelling. It is helping me to more focus while studying and working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a Black Friday deal and it was a steal for these. These may be the “mid level” as far as Sony headphones go, but you can’t find better quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to work well, I have used on airplane flights during my vacaion and the sound is amazing and noise cancellation works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, that's fantastic! We're very happy to know that you're satisfied with the amazing sound quality and exceptional noise canceling feature of your WH-XB910N. Thank you so much for the 5-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought only $120 on black Friday deals. Battery backup is good. I am taking with me on travel. I like this headphones so far :) and big yes if you thinking to buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my purchase. I highly recommend this item. I was not disappointed in replacing my Bose headphones with these Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Killjoy22, Thank you for the positive feedback! We're glad to hear that you like your new headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones (If on sale)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Out of the box they are excellent but after some tuning with the Sony app they get even better. As great as they are, I would only recommend buying them when they are on sale for sale for an extra 100 the XM4s are a better buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality on a buget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a headset that was no so expensive and saw these on sale. I am glad I took advantage, they sound amazing,plus the app lets you adjust everthing to your style

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the headphones we looked at and tried these where the best build and sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones They’re really comfortable and are soundproof and you can also take off the soundproof. I bought them for my wife and she loves them. Overall, I would highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeidiC, We are glad to hear that your wife loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrs Newman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling and touch controls!! Our stepson said these are a lot better than Beats, and he was really excited to use it! We definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone worked very well and connect to your phone wuite easily. Love the app and configuration setup you can have for you own prefrence and overall has really good noise cancellation and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramiro,

      Amazing! We're glad that you like the connectivity, dedicated app, sound quality, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, both in construction and sound. Was gonna buy the xm4’s but didn’t wanna spend that much. These have great noise cancelling and big bass. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MJDL,
      Great find! We're thrilled to hear that you are pleased with the design, sound quality and noise canceling feature of our Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A great choice

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent sound and build quality is nice. I do wish the all had a little better interface and audio customization

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great they ar definitely better than just wireless earbuds. I might have to get a second pair because my teen keeps taking them. She prefers them over her airpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not for hard of hearing people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice and comfortable battery lasts a very long time. My only complaint is that it limits how high the volume can go to protect hearing.. but I’m deaf already and I need them to be much louder than they limit. So I gave them to my son in law.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zer0chick,

      Thanks for sharing your review and experience with the XB910N. We're glad that you like the comfort and battery life of the headphones. Your feedback about the volume is greatly appreciated. We don't recommend these in-ear headphones as an alternative for hearing aids.

      With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great and lasted a long time. Long battery life. Great sound.

    I would recommend this to a friend