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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,894 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones They’re really comfortable and are soundproof and you can also take off the soundproof. I bought them for my wife and she loves them. Overall, I would highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeidiC, We are glad to hear that your wife loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    sony xb910 headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME bass on the xb910's! A bit too bass-y out the box...but just a bit of tweaking on the equalizer and the headphones sounded great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyFan,

      Thanks for sharing your review and experience with the WHXB910N. We're glad that you were able to configure the sound quality to your standards. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality on a buget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a headset that was no so expensive and saw these on sale. I am glad I took advantage, they sound amazing,plus the app lets you adjust everthing to your style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are just amazing for their price, I use them everyday fpr work and for workouts and these just stay in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore mine. Sound quality is rich and textured, noise cancelling works really well. I physically cannot get on a plane without these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyN, You've made an excellent choice! We're so happy to hear you love everything about these headphones and it delivers exceptional noise cancellation, especially when you're flying long-haul or relaxing in a café. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone worked very well and connect to your phone wuite easily. Love the app and configuration setup you can have for you own prefrence and overall has really good noise cancellation and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramiro,

      Amazing! We're glad that you like the connectivity, dedicated app, sound quality, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the best thing i could have ever purchased, i have had them for about two years and they have long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality the ear pieces make it so that they are comfortable to wear for long amount of hours. I definitely recommend if you are a headphone user they won’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He had 1 before it lastes 5yr still good condition. Thats i buy the new one. Very good products, noise canceling very very good, sounds ,beats , and quality of this product excellent. My son love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValuedCustomer, That's great! We are glad to hear that you son loves his Sony wireless noise canceling headphones. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to work well, I have used on airplane flights during my vacaion and the sound is amazing and noise cancellation works very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, that's fantastic! We're very happy to know that you're satisfied with the amazing sound quality and exceptional noise canceling feature of your WH-XB910N. Thank you so much for the 5-star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not for hard of hearing people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice and comfortable battery lasts a very long time. My only complaint is that it limits how high the volume can go to protect hearing.. but I’m deaf already and I need them to be much louder than they limit. So I gave them to my son in law.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zer0chick,

      Thanks for sharing your review and experience with the XB910N. We're glad that you like the comfort and battery life of the headphones. Your feedback about the volume is greatly appreciated. We don't recommend these in-ear headphones as an alternative for hearing aids.

      With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, both in construction and sound. Was gonna buy the xm4’s but didn’t wanna spend that much. These have great noise cancelling and big bass. No complaints here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MJDL,
      Great find! We're thrilled to hear that you are pleased with the design, sound quality and noise canceling feature of our Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrs Newman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling and touch controls!! Our stepson said these are a lot better than Beats, and he was really excited to use it! We definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great they ar definitely better than just wireless earbuds. I might have to get a second pair because my teen keeps taking them. She prefers them over her airpods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but…..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great but not what I wanted. Bought these thinking that they would have the same bass as the Sony Xb 900 but these fell shy of that. The sound is great and so is ANC but the bass and max volume just don’t do it for me. Got the Sony XM4 instead and I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with my headphones. I love being able to switch between noise cancellation and ambient sound. Simply just putting them on makes things around me so quiet and I love it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We're glad that you are enjoying the noise canceling function and ambient sound mode of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have excellent bass not to mention I can hook it up to my gaming system I highly recommend it you don’t even need to have your phone right next to you the whole time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielM,

      Awesome! We are very delighted to hear your satisfaction with the amazing bass sound quality and superb performance of your WH-XB910N. We truly appreciate your recommendation!

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones I have tried so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved his headphones! I actually am tempted to buy one for me because the sound is great. I like to edit videos and this would be perfect for editing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kayastation, That's really cool! Thank you for giving the product a perfect rating! We're glad that your investment is worth it and you're having an enjoyable listening experience with your WH-XB910N Headphones! We're also thrilled to know you feel this is the best sounding headphones that you've owned. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. You deserve a pair of WH-XB910Ns for that! Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter who is in her freshman year of college. She has been really happy with these headphones and is completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    A great choice

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent sound and build quality is nice. I do wish the all had a little better interface and audio customization

    I would recommend this to a friend