Customer Ratings & Reviews
- Model:
- WHXB910N/B
- SKU:
- 6479546
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound deadening headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy connection to my Sony TV. I will buy again. This is my second unit. The sound deadening feature works outstanding for me!
I would recommend this to a friend Excellent Sound - Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really is an excellent product. Certainly in its price range. I suppose the very high end $300+ that Ive heard (including SONY's) do have a bit more sharpness, separation, clarity etc. That's real. But that's also PRETTY particular. I am a professional musician, who produces, and have pretty decent ears. I heard these, saw it was only $120 or so, and was like, "these are great, I'm in, I'll enjoy anything I listen to with these headphones. Thnx SONY for an excellent quality, good sounding set of headphones. I would buy again, and certainly recommend them.
I would recommend this to a friend- Pros mentioned:Sound quality
One of my greatest purchases at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. You can’t hear anything but what you’re listening to because all the outside noise does not exist with these headphones. I’m happy I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nettie,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Favorite thing i own
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are my favorite thing I own. I love music and am very sensitive to noise. These block out everything, but sounds so pure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanS, We are glad that you love your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent
- Pros mentioned:Bass
Good for the price (snagged them on sale)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My bf says he loves these headphones and the bass. He uses them for the gym and outside activities and says they don’t move.
I would recommend this to a friend Great headphones!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have worked great for my husband who uses them when he’s scrolling his phone. He can turn the volume up and not bother anyone around him. Easily connects.
I would recommend this to a friend- Pros mentioned:Sound quality
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very comfortable and the sound is very smooth with both base and treble. The noise cancellation is also well tuned for its price. Feels like a high end pair of headphones!
I would recommend this to a friend - Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would absolutely recommend them when they go on sale. great all around, but a little too much bass even when I reduce it to it's minimum bass settings. If you're not into a lot of bass, maybe look at the XM4.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GassanJ, We are sorry to hear about your concern with the bass quality of your headphones. If you used the presets on the Equalizer setting of the Sony | Headphones Connect app, we suggest using the Manual setting instead to change the bass and other sound settings according to your preference: https://helpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548870.html. Despite your concern, it's good to know that you still like your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
She can't live without them!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter.She loves them.Wears them when traveling and walking her dog.(not recomeded by me)
I would recommend this to a friend - Pros mentioned:Sound quality
Good quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves these they have great sound and covers the ears good
I would recommend this to a friend Sony headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for 3 years now. These are very comfy for prolonged use and gives option to customize sound per your preference.
I would recommend this to a friend- Pros mentioned:Comfort
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. Got it for her for a Christmas present. She uses it at the gym and around the house. It's comfortable and it was easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeneB, This is an amazing Christmas gift idea! We're so happy to hear that your wife loves the comfortable fit and ease of setup of her new Sony WHXB910N. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great price on these headphones... mainly use them for when i'm on the treadmill... great sound... no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonLilburn, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Bass, Battery life, Sound quality
The best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Nice deep base, rich sound and noise cancelling is on point. The battery is amazing & last and lasts!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tami, We are thrilled that you like the sound quality, noise canceling and battery life of your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Smart headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible features, comfortable, and good sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift to my grandson. He was excited to receive it & thought it was a great headphone that did everything that he wanted it to do.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Over the Ear Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these! Super comfortable and great sound quality at a great price.
I would recommend this to a friend - Pros mentioned:Sound quality
Good enough
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great , I do like how the nose cancellation works but they do break from time to time when the music is playing I don’t know if that is an effect of the soft touch display
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaeedN,
Thank you for your time writing this review. We're glad you like the amazing sound quality and noise cancellation of your XB910N headphones. However, we're sorry if you are experiencing issues with the noise cancellation while playing music. Here are some steps you try to fix the problem:
Adjust the fit of your headphones.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
Check with the “Sony | Headphones Connect” app whether the function of the NC/AMB button is set to [Ambient Sound Control].
For reference:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Sound quality
Best budget headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and value for money. The noise cancelling feature is awesome
I would recommend this to a friend - Pros mentioned:Battery life
Great for the price!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for the price! Sometimes can be too heavy on the bass, but you can tweak the settings using the app. Love how the battery lasts a long time before re-charging.
I would recommend this to a friend