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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,889 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not for hard of hearing people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice and comfortable battery lasts a very long time. My only complaint is that it limits how high the volume can go to protect hearing.. but I’m deaf already and I need them to be much louder than they limit. So I gave them to my son in law.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zer0chick,

      Thanks for sharing your review and experience with the XB910N. We're glad that you like the comfort and battery life of the headphones. Your feedback about the volume is greatly appreciated. We don't recommend these in-ear headphones as an alternative for hearing aids.

      With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good headphones They’re really comfortable and are soundproof and you can also take off the soundproof. I bought them for my wife and she loves them. Overall, I would highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HeidiC, We are glad to hear that your wife loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great price on these headphones... mainly use them for when i'm on the treadmill... great sound... no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonLilburn, Glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone worked very well and connect to your phone wuite easily. Love the app and configuration setup you can have for you own prefrence and overall has really good noise cancellation and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ramiro,

      Amazing! We're glad that you like the connectivity, dedicated app, sound quality, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever love them wear them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones (If on sale)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Out of the box they are excellent but after some tuning with the Sony app they get even better. As great as they are, I would only recommend buying them when they are on sale for sale for an extra 100 the XM4s are a better buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fabulous and easy to use. Very well thought out in all the details. Sound is great. Good clean elegant design. Couldn’t be happier. Sound isolation is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErnestoDC, Awesome! We are so glad to hear that you are enjoying the sound quality of your new WHXB910N headphones! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound deadening headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy connection to my Sony TV. I will buy again. This is my second unit. The sound deadening feature works outstanding for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in LOVE with my headphones. I love being able to switch between noise cancellation and ambient sound. Simply just putting them on makes things around me so quiet and I love it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Amazing! We're glad that you are enjoying the noise canceling function and ambient sound mode of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work wonders. I use them for school and homework. I love the noise canceling so I’m not getting distracted by the sound while listening to videos or music.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Avid Traveler.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones great bank for the buck like the extra kick of bass. For this price I am fully happy with the headphones,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been the best I’ve had so far. Would definitely recommend. (plus it’s on the cheaper side)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones! Would highly recommend these to anyone wanting to drone out the sound of a plane, screaming children, or ignorant people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kyle,

      Fantastic! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the amazing noise canceling function of your WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for recommending our WH-XB910N and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is an excellent product. Certainly in its price range. I suppose the very high end $300+ that Ive heard (including SONY's) do have a bit more sharpness, separation, clarity etc. That's real. But that's also PRETTY particular. I am a professional musician, who produces, and have pretty decent ears. I heard these, saw it was only $120 or so, and was like, "these are great, I'm in, I'll enjoy anything I listen to with these headphones. Thnx SONY for an excellent quality, good sounding set of headphones. I would buy again, and certainly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headphones is awesome!!! It was easy to get them also. So happy I bought them from Best buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price! Sometimes can be too heavy on the bass, but you can tweak the settings using the app. Love how the battery lasts a long time before re-charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son. He had 1 before it lastes 5yr still good condition. Thats i buy the new one. Very good products, noise canceling very very good, sounds ,beats , and quality of this product excellent. My son love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValuedCustomer, That's great! We are glad to hear that you son loves his Sony wireless noise canceling headphones. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable Bluetooth Headset.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked well. Using it often to keep from disturbing others while gaming and video project searching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great , I do like how the nose cancellation works but they do break from time to time when the music is playing I don’t know if that is an effect of the soft touch display

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedN,
      Thank you for your time writing this review. We're glad you like the amazing sound quality and noise cancellation of your XB910N headphones. However, we're sorry if you are experiencing issues with the noise cancellation while playing music. Here are some steps you try to fix the problem:
      Adjust the fit of your headphones.
      When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
      To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
      With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
      Check with the “Sony | Headphones Connect” app whether the function of the NC/AMB button is set to [Ambient Sound Control].
      For reference:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly uncomfortable to use at gym but work great for the office. Battery lasts forever

    I would recommend this to a friend