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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Gaming /Music Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson really enjoys listening to these as he is playing games or enjoying his music. He has tried a few, but really likes the quality of these Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeM, we're glad your grandson enjoys our product. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when they went on sale and have been using them every time I go the gym. The noise cancellation is great so is the sound quality. Underrated headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ItzelC,

      You made the right choice! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson said these was a very good set, he has had some of the more expensive ones but this set was better than some of them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Canceling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a little more on these headphones and they were definitely worth it! The volume is extremely loud and the noise cancelling feature is the best part!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaggyB, Thank you for the great review! We're thrilled to hear that you're enjoying the powerful sound and excellent noise cancellation of your Sony WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality headphones for good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my husband who is very picky about this things and he loved them! The canceling noise it’s great which is why I got them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise reduction soft on my ears and volume control on the side of one of the headphones for easy to control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaVega, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! The noise canceling quality of these is insanely good. Highly recommend! Got for my sibling as a gift and they are very loved!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset is 8/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont regret the purchase, I’m mainly a laid back person so the how light it is is a plus but only cons are when laying down and when walking the sound cancellation can make a loud pop other than that the headset is worthwhile

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM, We appreciate your feedback. If the headphones are not worn properly, the Ambient Sound Mode and Noise Canceling feature may not work correctly. We highly recommend wearing them correctly. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great way to listen to music and not have to deal with all the noise distractions. They are really nice to use when flying!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy these headphones!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was conflicted on which pair of headphones to buy. This was an amazing choice and I look forward to buying more Sony headphones in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,
      You definitely made the right choice! We're glad you like your WHXB910N headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. We are looking forward to your next purchase. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony extra bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pack so much bass and have enough of an effect with anc to be somewhat comparable to Sonys higher tier headphones. Always love Sony's over the ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product, cancellation works very well and design is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 1000x4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many headphones and ear buds. These sony 1000x4 are the best ever. Far more better than the bose 45 even better than the beats. Tried them all and Sony is above all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    do noy buy!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy these headphones!!! my daughter had these for a few months and already they are cracked in the spot that you have to stretch to put them on. customer service is horrible and not helpful at all!!! they do not honor there warranty at all. i use to love sony but i will never purchase any sony products again. they worked really well for the first few months. i purchased 2 pair my son bearly wears his so i can't rate his but my daughter wears hers everyday and for 300 dollars you shouldn't have to repurchase every year. that was 600 i spent. a waste of money should have went with bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for friend, they loved it. The build quality looks amazing, and they state the sound is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 2+ years. No wear and tear on the ears even after daily gym use. I recommend these to literally everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great at price point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation for the average user, comes with nice case, usb-c makes it convenient to charge. Overall excellent at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tnp1,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible noise canceling feature, stylish case, USB Type-C for charging, and reasonable price of these headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation works amazing, i use it whenever i go to the gym and it’s truly been worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones! Sound and noice cancelling is awesome. Just doesn’t work for my job. They can’t hear me with the microphone. But great for listening to music etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on these so much I got another for a gift. I do feel sony has changed and competing with other company and products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyW,
      Thanks for your wonderful feedback and we are truly happy that you are pleased with the sound quality of our WHXB910N headphone. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US