Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,875 reviews
Rated 4 out of 5 stars
Excellent Headphones, Not For Me
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I believe that Sony always has the best quality when it comes to headphones, but these just didn't fit my head right. However, they were still beautifully crafted.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Gym
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the headphones, great sound! But took them back as they aren’t the best when going to the gym, but overall would recommend.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ParisT,
Thanks for sharing your review and experience with the XB910N. We're glad that you enjoyed the sound quality of the headphones. It's unfortunate that they were returned. Your feedback is extremely important to us and is very much appreciated. We hope you will still consider Sony for your future purchases.
Regards, -Ralph
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing headphones!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are amazing I would recommend!!!!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AshleyG,
Perfect! We're thrilled that you are enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best Headphones ever!!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing noise cancellation, & Interactive Features
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Rated 3 out of 5 stars
not a workout Friendly Purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
sound quality isn’t like driving in a car… It doesn’t give me a whole “escape” type of experience that I’m going for. there’s options to adjust the sound custom to you’d like to listen to music, but I’m not a sound producer, And I normally just take a song at the value it’s produced at.
maybe because I’m not a techy, But the headphones says it’s compatible with iPhone, However it’s not easy switching between songs/ raising volume playing and pausing music when my headphones slide off my head.. my ears get so sweaty using these : ITS NOT A WORKOUT friendly headphone purchase. I kind of Wish I cld see if the More expensive ones do better.. I got these discounted at $150 at Best Buy, I’m glad I didn’t buy at Full price, Sans much research. None of the videos I saw included that these weren’t great for sweaty ears or keeping busy. More for leisurely listening to music sitting upright on the couch, otherwise they slip right back or Forth and off to the floor. Better add protection for myself, these headphones did not keep up.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
No, I would not recommend this to a friend
Pros mentioned:
Bass, Battery life, Sound quality
Rated 5 out of 5 stars
Fantastic Headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony WH-XB910N’s (910N’s from now on) are my fourth pair of Sony headphones with my previous, the XB900N being the direct predecessor to the 910N. I have enjoyed the XB900N for quite some time and it is a very good headphone so therefore I wondered how Sony could have improved these headphones and improved they have. Inside the box, we have a lightweight hard carrying case, the headphones, a USB type C cable, a 3.5mm cable along with the usual paperwork.
These headphones are designed just like any other Sony headphone and pretty much looks the exact same. Comparing them to the previous iteration though, they are noticeably lighter and feel much more comfortable while wearing. Specifically, both the headband and the earcup cushions are much more comfortable, allowing for many hours of wear with no discomfort. This is coming from someone with a big head, so this is very significant as I am sure my head stretches the headband further than the typical person.
The left headphone has the on/off button, the Noise cancelling/ Ambient noise button the USB charging port and the headphone jack. On the other hand, the right headphone is touch-capacitive. I must point out that the touch controls are much more responsive and seemed improved from the previous generation. Swipe up/down to increase/decrease volume, swipe forward/backwards to skip to the next track and previous track respectively etc. I almost must mention that you can quickly enter ambient noise mode by placing your hand over the right earcup, removing your hand instantly returns you to noise-cancelling mode. The speed at which this is achieved has been greatly improved and I don’t notice a significant delay when switching modes this way.
When it comes to sound, Sony has never failed me, and with the 910Ns this is another great addition to the lineup of great-sounding Sony headphones. By default with no changes to the settings, these sound fantastic right out of the box but with the Headphone app, you can customize your sound through the equalizer. Music comes through loud and clear and the bass on these are great you can feel every thumb and punch through the headphones and if you need more of a kick you can crank it up through the app. Noise-cancelling works great, I tested this while walking around in a busy and noisy setting (city streets, trains) and it is here the effect was most impressive. It suppresses so much outside noise it is always a shock when I take off the headphone and realise how loud everything around me was and I greatly appreciate this feature.
What else is there to say? These headphones are fantastic. There is multi-point pairing that allows you to connect to two devices simultaneously, phone calls sound great from both my perspective and that of the person I am talking to and battery life is great with Sony stating that it lasts 30 hours with Noise-cancelling on and 50 hours with Noise-cancelling off.
The XB910N are a great addition to the Sony lineup and I am very impressed with all the improvements that have been made. I’ll definitely suggest these headphones to friends and family as I do to you now.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Good Sony headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound quality. Good noise canceling with interesting tap features
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi OsvaldoT,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and touch controls of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Pros mentioned:
Fit, Sound quality
Rated 5 out of 5 stars
Great quality, fair price.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They fit nicely into a backpack, and the case protects them during transport. Bluetooth pairing is effortless. Because of their excellent fit, they can cancel out almost all noises.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jovial,
Awesome! We're glad that you like the size, case design, Bluetooth connectivity, fit, and noise canceling function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!
-Ralph
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Good, but earpads ripped after 5 months of use.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great sounding headphones, but within 5 months, the earpad started to thin out and rip. I must say I was very unhappy to learn that this is not covered under warranty, because it's considered to be a "cosmetic" damage! This isn't something I'd expect from this product.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Rated 5 out of 5 stars
Good experience
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had good experience, it can enhance performance by customising features through mobile app, and additional features like pause the song, forward, volume control its side
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Sony Headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are good for their value, only thing I don't like is if you touch somewhere on the sides of the headphones accidentally it activates my siri and my siri starts typing a text to my ex
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Nazz,
Thanks for sharing your review and experience with the XB910N. Your feedback about the touch sensor is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
Siri is activated when you hold your finger to the headset’s touch sensor control panel for more than about 1 second. Press the touch sensor as quickly as possible to prevent Siri from unintentionally activating. For more information, please refer to this link:
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name: Username: Model Number: Issue: Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely, -Ralph
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Another great pair of Sony headphones
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent upgrade from my old headphones. Ive never cared about noise canceling features but I was really surprised by how much noise these things keep out. Default sound settings are great but you can change them with the Sony Headphones app if you want. I was disappointed by the lack of control buttons though.
I would recommend this to a friend
Rated 3 out of 5 stars
Good sound quality for a few months. Great battery
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These were great to begin with, but after only a few months, the clarity and bass had a noticeable drop in quality. Maybe the speakers wear out quickly? I always store them in their case, and never use them at full volume. The app that comes with them has their own equalizer, but I have to turn off my phones equalizer settings to utilize it, otherwise they contradict each other and the sound quality is horrible. That took a while to figure out.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Great technology wasted by cheap design.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was great and quickly became an essential self regulation support device for my two neurodiverse children to navigate sensory overloads in public. But after less than 6months of use, the plastic joint on the Right headphone cracked and the headphone piece dangles uselessly by its cord. Glues cannot fix it because that joint is a critical stress point in the design. My child is beside themself with anxiety and grief. For this price-point I would not expect disposable product quality.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi JonahERLoeb,
We are sorry to hear about what happened. The warranty of these headphones does not cover any kind of accidental or physical damage. However, you may still contact our authorized service center out-of-warranty repair options: https://us.esupport.sony.com/support/s/service?language=en_US. We take all user input seriously and will make sure your comments reach the appropriate person.
If you have other concerns or need further assistance, you can email us at [email protected].
Sincerely, Vincent
Rated 5 out of 5 stars
Great Sony Headphones.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my Sony headphones, specially on a plane. Best purchase in the last two years.
I would recommend this to a friend
Rated 5 out of 5 stars
Best headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great deal , delivery on time , good packing, thank you bestbuy
I would recommend this to a friend
Rated 5 out of 5 stars
Best and Affordable Headphones Ever
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product and good price! Made my daughter happy buying this for her! Thank you Best Buy fir always assisting me of all my needs!
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DanAlma,
You made the right choice! We're thrilled that your daughter is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
GREAT depth
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome sound; great depth, I use them for my Roland electronic V-drum kit and absolutely love these.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JeffreyK.
Very nice! We're glad to hear that you love the sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!
-David
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Good luck
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphone I buy for myself its good.the sound and the battery quality fine.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Well Worth The Money!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first pair of Sony wireless Bluetooth headphones, and I am glad I made the decision to go with these. I was able to snag these at $124.99 - half off the regular price. I use these multiple hours throughout the day. You can switch between noise-cancelling, and ambient settings. Sony is known for quality audio listening equipment, and this is no different.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Vhavoc, We are happy that you like your first Sony wireless headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent