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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well . Bought these ones to give to a family member since I loved mine so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rambo, That's great! This is a great gift idea. We're so happy to hear that it works great. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he loves it. The Bose brand is always great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dclarke474, we're glad your son loves his new headphones. Thanks for your positive review. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied with my purchase. It definitely cancels out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaG, Congratulations! You've certainly made a great choice! We are extremely pleased to learn that you're satisfied with the amazing performance of your WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing and the noise cancelling feature for the price point is above par.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Studio headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, best pair I’ve ever owned. Quality sound with sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gifts at best buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my dad and he loved them. I shop at Best Buy a lot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very pleased with this product. Salesman was very knowledgeable and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Clean bass !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean bass and battery life is great ! I just wish it had a little more volume but for the price i got them for it was steal!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Best headphones RECOMMEND

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! the bass sounds great! I wear them all the time in the gym!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound system. Sony is really great when it comes to quality and sounds. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phani, Thanks for your 5-star review. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. You chose the best brand. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    AMAZING HEADPHONES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best paid of headphones I’ve gotten in a while. The booster bass shakes my brain, 10/10 would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelaH,

      You made the right choice! We're glad that you are enjoying the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect travel headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling or air travel cutting out the noise of everything on the plane and comfy padding

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    stylish and great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my teenager loves these headphones. I rarely see them without them. The bass is great and the style is modern. I think I might get me a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Moooooo, We are glad that your teenager loves their new Sony wireless noise canceling headpones. With their WH-XB910N, they will get closer to their favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. They will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones my son liked them noise cancellations is great to tune out people

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and super comfortable! Definitely recommend for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Hunter! We are truly happy to hear about your satisfaction with the amazing sound quality, very comfortable design, and reasonable price of your WH-XB910N. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. Comfortable and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound, charge fast. I would definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayA,

      Great! We're thrilled that you are enjoying the sound quality and charging function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling. Very compact and easy to use. Honestly no complaints just a great product for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RuthS,
      That's awesome! We're happy that you love your new Sony WHXB910N especially the noise canceling feature, the compact design and how easy it is to use. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling headphones tend to be pricey and the ones that aren't tend not to work. These seem to be ride that like of being affordable and justifiable for the average person to spend on headphones while also having pretty good noise cancelling. They aren't the best but they work better than I had expected. They eliminate about 80% of sound around you but do so in a way that's strange to me. For example I can be right next to the air conditioner and it will filter out that perfectly but then at the same time I can slightly hear the TV which is 8ish feet away and I can hear someone 3-4 feet away talking unless I have the content I'm listening to at about 40% total volume. That being said I'd definitely buy them again and have no regrets at all. They are actually the first pair I've purchased but I've used many over the years. Well I do have 1 regret actually... Right after I bought these they announced an updated model that is essentially replacing this and that new model has more microphones which I assume means even better noise cancelling. Oh before I forget... You have to use them wired but these work amazing as (virtual) Dolby Atmos & DTS:X 3d audio headphones on the Xbox and PC (Win10 & 11). Oddly they can't do 3d audio on the PlayStation but they can do regular stereo, also when wired. Overall sound quality is pretty good as well but I think most of the cost goes into the noise cancelling side of things. If you're listening on something without an equalizer they can sound a little flat and empty but these days most devices have some kind of EQ and that includes phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Girlfriend loves it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelation. Audio quality is very nice.

    I would recommend this to a friend