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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,894 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great for watching movies and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jenifer,
      Thank you for sharing your experience with our WHXB910N headphone. We are happy to hear that you enjoyed watching your favorite movies with our XB910N headphone. With the superb noise canceling capability, y ou can focus on what you are watching. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and light design, these are perfect anywhere.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, ThomasM! We are truly delighted to hear about your satisfaction with the amazing sound & quality of your WH-XB910N. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only complaint so far is I wish they have this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Tested on the flight to Denver and the noise cancelling feature worked real well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EnriqN,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony 910N

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 910N Lot of bass in those headphones Excellent clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sr System Engineer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for meetings and at the gym and sound quality is no issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyV, Amazing! We're so pleased to hear that you're enjoying the excellent sound quality of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOod headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its noise canceling is good but i wish it would not let peoples voices through.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones the NC is awesome , listen to my music pretty clear and bass is goo

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new headphones! They are amazing! Noise canceling works true to description

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macpro, Awesome! We are glad to hear that you are happy with your new headphones! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the Best headphones I've ever owned... really does block out noise while on flight's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielR,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I wear these headphones everyday. The sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraW,

      Thanks for commenting! We are truly happy to know that you love your WH-XB910N and that you're satisfied with its amazing sound quality. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation actually works quite well. I’m pleased with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmaikhio, Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. We're hoping for your next Sony purchase and thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great cheap headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great just wish the cord was a little longer. I use this headset for video editing and it comes in handy with the noise canceling aspect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherL,

      Thanks for sharing your review and experience with the XB910N. We're glad that you are enjoying the noise canceling function of the headphones. Your feedback about the supplied headphone cable is greatly appreciated. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellings better than any other headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Love the button-less swipe controls. Very comfortable. Got for $120. Stoked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Martin,

      You made the right choice! We're thrilled that you are enjoying the touch controls and comfort of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought for my 16 year old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a great price, perfect for my 16 year old who loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary917, we're glad to know that your kid loves the sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love 'em!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Great sound and easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like- couple be a bit more simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the quality of his headphones… My only issue is that lack of simplicity to connect to more than my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AYANA,

      Thank you for the review and we're glad to hear that you like the quality of the headphones. You may find this link helpful on how to properly connect your devices to the headphones.

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442837.html

      Thank you for choosing Sony!
      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    happy boy with his headphones*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my nephew for Christmas! He loves these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarilynV, we're glad your nephew loves his new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter - she uses them all the time and absolutely loved them - the Sony app is also really helpful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raji, We are thrilled to hear that your daughter loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had these headphones for about a little over a year and a half. it’s my first set of over the ear headphones so im not really sure about the “lifespan” on these. a couple weeks ago the material on the ear pads started to break down pretty rapidly. it’s my only issue. but i digress, i do end up sleeping with them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MckennaK,

      Awesome! The WH-XB910N is a great choice for an upgrade. We are extremely happy to hear that you like the features and incredible audio quality of these headphones. We're also sorry to learn that the earpads started to break down or peel off. Here are some tips on how to keep your Headphones in mint condition, and extend the life of your Headphones!

      • To avoid cracking or peeling of the earpads due to long term contact with bodily fluids e.g. sweat, hair oil or other body oil, always clean them by wiping it with dry soft tools such as cotton swabs, balls, or pads. Avoid using any sharp or potentially damaging materials or tools.
      • If the Headphones is particularly dirty, soak a cloth in diluted mild detergent, then wring it before wiping the surface of the Headphones.
      • Always store your headphones in a case or protective bag when not in use.

      Thank you for sharing your fantastic review and for choosing Sony!
      -Jess Sony_US