Customer Ratings & Reviews

Hi AleksandreT, nice! We're glad you like our product! Thanks for choosing Sony! ~Earl

Hello Kyle, We are happy that you like your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent

Hi MelC,

Thanks for commenting. We're glad to hear about your satisfaction with the amazing sound quality of your WH-XB910N. We greatly appreciate your feedback on the touch sensor control panel of the headphones. As for the noise canceling, to ensure you're getting the most out of your WH-XB910N, please refer to the following Help Guide link:
https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:

We value your input, and thanks for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi MargaretP,

Amazing! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

-Ralph

Hi Mars, We are glad that you like your new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. With regard to your concern, please make sure to turn up the volume of the headphones and the connected music device. To further isolate the issue, you can follow the guide here: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442869.html. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent

Hi rico,

Thanks for sharing your review and experience with the XB910N. Your feedback about the touch controls is greatly appreciated. You do have the option to turn off the touch sensor control panel of the headphones via the Sony Headphones Connect app. This will help you have a better experience when working out.

With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

-Ralph

Hi Hpisjunk,

Thanks for commenting! We are truly delighted to hear your satisfaction with the outstanding quality and reasonable price of your WH-XB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi MonicaF,
Awesome! We're glad to hear we were able to give you a great deal. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thank you for choosing Sony! - Kris