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Customer Ratings & Reviews

Your price for this item is $199.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,889 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and amzaing sound for price. Get it half off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ange, We are happy that you like the sound quality of your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Super good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery last forever, microphone good and super confotable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Salvador,

      Amazing! We're glad that you like the battery life, mic function, and comfort of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Pretty good!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do like these headphones. You can turn off the noise cancelling feature as well. They fit nice on my ears (I have extremely small ears). After using for longer than an hour I do notice some pain/pressure around my head/ears. Headphones stayed charged for a very long amount of time which is nice because I hate charging things often. These overall are very affordable and worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrookeG, Thank you so much for taking the time to leave us a review of your WHXB910N! We're glad you like the noise cancelling feature, great overall fit, and long battery life of these headphones.
      We're sorry to hear if having some pain/pressure when using it for longer than an hour. The WHXB910N features an adjustable slider (left and right) to ensure comfortable fit for long period of time.
      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling is great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling on airplanes. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharonT, We are glad that you like the sound quality and noise canceling feature of your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems we love the soundscape. And its so soft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redstone,

      Amazing! We're glad that you are enjoying the sound quality and comfort of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    my go to headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicely priced, not too expensive but for the price has all the features needed. use this daily and have no complaints. these fold up compact into a nice case. usb c so almost 1 cord for all my electronics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaysonG,

      You made the right choice! We're glad that you like the design and USB Type-C port of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought at a discount for 125$. Clearly a steal for that price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome over the ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and sounds amazing. Easy to connect and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Zeratul808, We are happy that you like the good fit and sound quality of your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-XB910N is an excellent product and it was shipped & delivered as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Battery is great and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susi, We are happy that you like your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Loving my sounds!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really likes and enjoy her headphones. The sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TiashaG,

      Amazing! We're thrilled that your daughter is enjoying the sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound Quality and I touch tap feature to change volume.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony beat itself again!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when I thought that nothing new could be said about Headphones, Sony proves that there is always space to improve and add more cool technology. Let me start by the appearance and functionality. It comes in a small case that when I opened the box and saw the size of the case. I thought I made a mistake when I ordered this model. Sony designed this headphone with foldable oval ear cups. They can be bent, rotated, giving the ability to align it to your ears or line up with the headband making easier to store it in the small case. It may not be as portable as its earbud version, but if you looking for the many advantages that good headphones can offer assuring privacy of your listening and noise cancelling technology. This case is perfect size for traveling by airplane, car, train, etc. The wearability of these headphones is also improved with its oval ear-cups design. The vegan leather and urethane material with a good amount of padding must be the reason why feels so comfortable and my ears didn’t sweat or feel warm, even while using it for a long time. Esthetically, it has a great look, classic and clean, black mate and perfect size for my ears. It charges really fast, specs states that just 10 minutes of charge when the batt are totally depleted it will give up the 4.5 hours of use. I was able to fully charge in a little more than an hour. Fully charge will give up to 30 hours of use. Includes a USB cable and aux cord. So the first to do, is to update the firmware. You have to fully charge the unit to make sure it will properly update. You just follow the instructions and it is easy to do. Pairing is easy as well. I connected it to my Samsung Galaxy cell and install the Sony Headphones Connect App. A cool thing about this app, among many other features, is the digital equalizer. This feature in combination with the noise canceling make it sounds incredible, with the freedom you can have of adjusting the high and low frequencies more suitable for your listening. I love that it is an Extra Bass model. It is very punchy, well balanced, not an overloaded bass, but harmonious. The overall sound is clear and crispy with no distortion The noise canceling is a feature included in many of other brands. Sony has implemented digital cancelling noise with feedforward and feedback mics on each side. It I very effective and feels isolated of the world while listening your music. I turned off the adaptive sound control. But what I found really cool is the capability to easily turn off noise cancelling by touching the right headphone and while you keep it touching it will gently turn down the volume so you can communicate and once you release it will go back to normal. It has 2 mics for Phone conversation, which make my voice clear for the listener, and the overall phone call was smooth. Another feature that you can set up with the Sony Headphones Connect App, is to enable Multipoint. This will allow you to connect two BT devices to the Headphones, once you stop one it will activate on the other. I connected to my Samsung Cell phone as well to my daughter’s Iphone 12. However, if you are not a huge fan of having many apps installed in your phone (as me), the basic music setup is enough for you, and you don’t need to have 2 devices connected. You don’t need it to play your music. The only time you really need the app is to perform the firmware update, which I highly recommended. Once it is done, you can uninstall the app and continue using your headphones with the regular BT connectivity. My Samsung Music player app has its own equalizer that I can adjust the Frequency levels as well. You can turn on or off the noise cancellation, volume control, forward or skipping songs by tapping touching or sliding your finger on the right ear cup as a touchpad. Swipe up or down to control the volume, or forward or back to jump between songs, Double tap the center to pause or play and to answer your phone. Two Buttons is all it has, one for Power and BT connectivity, and a long one for Noise Cancelling and Adaptive Sound. The use is very easy and intuitive. My daughter owns the second generation of apple airpods and the system only allows her to perform one of these actions per airpod. These Sony headphones allows for multiple actions in one side which is much more convenient. Great Quality Sound, very comfortable pads and affordable price, is the perfect combination. I am very pleased with the look and performance and looking forward to travel either a plane or long trip so I can take the most of these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are probably the best that I've gotten in a long time from Sony the price is excellent the base is great not it it's not too loud and it's not too quiet I would definitely buy another pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beats are go to

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats are my got to but for some reason they dont last long one ear always goes out . Cant head in one ead im on my 3rd pair this is it lol if yhis pair hors out im done

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent bass is very satisfying. Volume is nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoseP, We are glad that you like the bass quality of your new Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good ANC, very good sound quality and good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jnew,

      Amazing! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great headset for most things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem with thesenis that they will not connect to my PC correctly. No other BlueTooth device that I own has an issue. Howevet, this headset will constantly cut out, won’t play the first second of audio when it starts, and just a bunch of other issues. It works fine on my phone, which is why I’ve kept them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable ear fit audio very nice connection very fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeraldZ, You've made an excellent choice! Thank you for upgrading to your WH-XB910N headphones. We're glad you love the exceptional comfort, excellent sound quality, and overall features of your headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    I like them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the more expensive ones but these were a good price. I wished the battery life was a little longer, other than that I don't feel like I missed out on anything by not getting the others so that's a win.

    I would recommend this to a friend