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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,894 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Comfortable to wear, and easy to put on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OLDWW, We are happy that you like your Sony headphones and they work for your needs. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick in store headphone are comfortable and easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi customer, We are glad that you like your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    DEAL OF THE DAY!! A must see everyday!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best deal of the day, everyone needs to make it a daily part of your day to check to see received great and super deals!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyH, good to hear that you are enjoying your new headphones. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality sound is amazing and also great look

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hisense, We are glad that you like the sound quality of your Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones- 5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation works very well. I workout with my headphones, and having a pair that stays situated on my head while working out is a big plus for these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    merry xmas to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, the noise cancelling needs a slight improvement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madison, We are glad that you like the sound quality of your new Sony wireless headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. If the effect of noise canceling is not sufficient, you may find this link helpful: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html. Please make sure to update the firmware of your headphones to improve their performance: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/downloads. The software updates also include The updates include key features, applications, and bug fixes. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product with fantastic sound quality and what battery life it has! Its a great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones, but not great for long sessions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the touch controls feel great. Only downsides are that the bass does overpower the rest of the sound mix compared to other headphones I've used. Additionally, the headrest can become uncomfortable after a few hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotAReviewBot,

      Thank you for the review and we're glad to hear that you like the easy to use features of the headphones. When the audio source does not contain much of bass sound the bass sound may not be audible. These headphones also features an adjustable slider (left and right) to ensure comfortable fit for long period of time. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Sony - WH-XB910N - Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Ideally I use Noise Cancelling headphones for airplane travel. These headphones cancel out the majority of ambient noise with ease. I tend to listen to Bass Heavy music and these provide more Bass than i was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Highly recommend. Passed it on to a Family member because it would not work with my smart TV even though both have bluetooth. That was disappointing even though this was not because of headphones, it was the TV (also Sony) & Best Buy Tech Support said it would work. Oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones and good noise concealing i love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CrystalB, We are happy that you love your Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great but the inner part eventually ripped. No way to fix that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra bass, Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes these headphones. They are compatible to his video game, system, gaming chair, and more. He cannot stop talking about how great the noise canceling feature is.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony - WH-XB910N headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones for this price. The noise cancelling works great, when working in a busy area. Comfortable to wear for a long time. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They are really comfortable.. the sound quality is great.. the noise canceling is a really nice feature. I operate a skid steer and it blocks out the sound really well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a long flight to Dubai and I have zero complaints. They are super comfortable, locks out ALL outside noise and I had no problem connecting to my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've found so far

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned numerous "noise canceling" headsets from bose qc-35-Jabra......and these are by far the best on the market that I've found. They are also the most comfortable to wear for long periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesH,

      Thank you for reaching out to us today! We're always happy to hear from you. We're happy to hear that you like the noise canceling and comfortable design of the Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headphones! They definitely hold up to the claims of noise cancellation and they’re very comfy. The only complaint I have is that they make a slightly weird and uncomfy noise when changing positions that affects noise levels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great my daughter loved they and took them over.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product , Not Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. A little heavy and warm around the ears.

    I would recommend this to a friend