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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2894 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,894 reviews
  • Rated 4 out of 5 stars

    Completely satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy I love it because the customer service is amazing and fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Super easy connection with his iPad and his other Bluetooth devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kash,

      You made the right choice! We're thrilled that your son is enjoying the connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it very much and it touch control is really good. It app is quite outdated but still the headphone quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have already recommended it to my friends. I have always purchased Sony products and have always been very satisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickM,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Overall good, not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good, but i feel like the sound could be a bit clearer i know theres an EQ ive used it and even played heavily with the custom settings. Overall, its my first headphone pair exclusively for music and im satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, We are happy that you are satisfied with your Sony wireless headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-built set and very comfortable. Go over my ears easily. Of course, the bass quality is great. These are my daily-use pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very great sound and bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if you put your hand over the right side it lowers the volume so that you can hear someone speaking! I don’t like that no one can hear me very well on a phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black panter

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter loves it, She listens to music all the time and even more so if she does her homework, she says that it concentrates her better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, EdithS! We're happy to hear that your daughter is enjoying her new Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these are on sale its a great product for the value. I enjoy using these headphones for gaming and using it for listening to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonV,

      You made the right choice! We're thrilled that these headphones are perfect for your lifestyle. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    yummy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre honestly really good especially for a broke mf like me and probably you if ur getting these instead of the expensive hoes. just wish they got a little louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, quality item, received excellent service/info from team member. Daughter uses these at university and loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jennifer,
      Awesome! Thank you for your purchase and we're glad that your daughter loves her new Sony WHXB910N Headphone. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of head phones that sound good but I wish it had a little more in the high note. They do have a lot of base which is quite to much for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love ! Used to be an AirPods girl but these are so much better. I can do my homework in a chaotic trampoline park and noise cancelling is a dream. Only complaint is sometimes it makes my ears have that high elevation feeling but it’s not terrible. Ambient sound setting is great for when I want to listen to music and hear those around me if I’m cooking or exercising with a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, I wouldn't wear them for working out that requires a lot of movement such as moving up and down.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fabulous headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband for Christmas and he absolutely loves them!! Very comfortable and they really do cancel noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones - Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great headphones for the money. They pair quickly, love that they are USB C charging, they are light with a compact carrying case

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianG,

      You made the right choice! We're glad that you like the USB Type-C charging port, weight, carrying case, and user-friendly functions of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, easy to adjust on the head. Sound is great. Voice calls are clear on both ends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rick, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son as a Christmas gift. He doesn’t use it much so I’m not sure how much he likes it. It was recommended by a friend who absolutely loves theirs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loly, Thanks for the 5-star review. With your son's new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Better battery, better comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, & comfortable. I wore them for a 10hr plane ride with no fatigue. Great battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gym headphones are perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its not bad, good quality. I used them for the gym and there amazing! Only thing is noise cancelling isnt the greatest i can still hear the gym music… Would recommend for sure anyways

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickxD,

      Thank you for the purchase! We're glad to hear that you like the headphones for your workout. The noise canceling function works primarily on noise in the low frequency band such as vehicles and air conditioning. Although noise is reduced, it is not completely canceled. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US