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Customer reviews

Rating 4.3 out of 5 stars with 3764 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,763 reviews
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after buying them. I used them for the gym but they wouldn’t stay in my ears even after using the ones that fit right

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually look forward to using Sony products but when I got these head phones it was quite disappointing. The sound coming out of these headphones was not good at any price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is good, but they move around too much !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds quality is fine, but the two larger portions on the wires just weigh too much and moves everything around. I bought them to wear when I workout and they won't stay in one place....Drives me nuts !!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike. Keeps falling off. Sound ok if using as headphones. If using for calls, other person can’t hear/understand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only good for listening to movies and music if you try to talk to someone one the phone using them the echo along will not only drive you crazy but the person you are talking to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    okish

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay for a cheap earphone but the quality is bad. it keeps on slipping out of my ears. not good for physical activities

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got them, they were great but on3e side stopped working after 5 months... Get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Call Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its light weight. However, the background noise during call is very upsetting. I am surprised Sony took this product to the market.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Jarso!

      We regret to hear that you're having issues with this unit. Please try following the steps on the link below:

      https://helpguide.sony.net/mdr/wic200_c310/v1/en/contents/TP0002050100.html

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:


      ~Zac Sony_US

  • Rated 1 out of 5 stars

    Look for another set; DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these for about 3 months and one of the earbuds failed. Not worth the time or expense to return under Sony's warranty. I should have listened to other's reviews but I relied on Sony's past reputation for building solid quality products, but you don't get that with these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound, short life span

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for three months then stopped charging. But at least for those three months, the sound was great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like at all. Couldn't get to sync with phone. Bluetooth dropped all the time. I had to return due to poor connectivity

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Has good sound quality, but the speakers doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid, stopped working after 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 3 days. The sound quality was decent for $30.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't recommend this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very satisfied with the headphones. There's an echo and it shouldn't be one. I'll be returning them for another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is expected that Sony products will be of good quality but the noise quality of this in ear head phone is not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 8 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping Sony was a good brand of headphones that would last but they stopped working after 8 months. I bought another type of Sony headphones a couple of months ago and they also stopped working, breaking even faster. Just by normal use, around the house, walking the dog, etc.. Now I have 2 set of useless Sony Bluetooth headphones both purchased at Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for listening to music. Not for talking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok. It has a glitch in it though. When listening to music or watching videos, the volume button stays on the screen and i can’t see the video.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Budtown!

      We are sorry to hear what happened. Please try following the steps on the Help Guide below to isolate the issue.

      https://helpguide.sony.net/mdr/wic200_c310/v1/en/index.html

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,

      Erin Sony_US

  • Rated 2 out of 5 stars

    Decent sound, not so decent mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for zoom conferencing and my friend told me I sounded like I was talking into a tin can. Sad face.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps losing connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really disappointed with these because I lose my Bluetooth connection constantly. I definitely would not buy again for that reason.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended. It is working fine with mobile devices but not with computers.

    No, I would not recommend this to a friend