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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.3 out of 5 stars with 3766 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the WI-C310 Wireless In-Ear Headphones, particularly for their sound quality, battery life, and price. Many users find the sound quality to be impressive and clear, while the battery life is praised for being long-lasting. The headphones are also considered to be a great value for the price, with many customers highlighting their affordability and quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,765 reviews
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've known based on the reviews but wanted to try anyway. Trying to hold a conversation wearing these is useless. Have trouble connecting sometimes on the Bluetooth. Very annoying trying to use these i hate i waste my money even buying on sale was a bad idea.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pairing process is easy but the sound quality is not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony 310

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take this one back it kept shutting off on me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy to wear while running, they pull out of the ears and fall

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 2tigger2023!

      These are not recommend use for running. We recommend sports wireless in-ear headphones.

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    Horrible range. Can't go to the next room.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor reception. I can't use. Has range of less than 12 feet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good work out ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable but headphone quality was terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice fit but this one was defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit nicely and easy to operate, however every time I move one of the cables the sound would go out. After testing different parts of the headset it was clear there was a broken cable. I returned the headset to Best Buy for credit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THESE! BROKEN AFTER THE SECOND USE!!! I should have known that the low price was an indicator....but thought I’d give them a try. Don’t waste your time or money!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already the charge only lasts one hour and it is 1 month old. When you are listening to audio books and you press the "-" button to lower the volume it also pauses the book.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Short in Cord?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortably but they cut in and out frequently. It's like there is a short in the cord. With movement, it's worse but, even when sitting still they break up quite a bit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on July 7th at my local Best Buy in Novi Michigan. I started using them on July 12th. The left side stopped working yesterday.I haven’t even had them for two months. I will never buy a Sony product again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tool1,

      We are sorry to hear what happened with your headphones. please try following the steps on the link below to help isolate the issue.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wi-c310/articles/00204483

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,

      Erin Sony_US

  • Rated 1 out of 5 stars

    Bad Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's bad quality, and expensive price, before I bought the same brand it was cheaper about $19 than the now is $39, and a lot of issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap junk, Did NOT WORK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad the high raters got their cheap money's worth, because my pair are cheap*** junk. NONE of my callers could hear me which is ununacceptable. I returned for a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two different sets of these earphones and neither would charge or pair with my iPhone. Took the second set back for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I lost these headphones several times

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnets do not work too well and if you plan to use these headphones for a long time, take them off, the magnet doesnt work well and these will fall from you. These headphones are easy to lose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality with constant buzz in the background, calls have an echo, and confusing controls. Not worth it, just get the one that cost $20-30 more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. The microphone on these can't be turned off so every time the cord rubs against your clothes you'll hear static through the earbuds. Come on Sony, you can do better than this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, bp8389! We regret to hear about what happened. Please refer to this link for more information about this issue:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wi-c310/articles/00229164
      ~Ralph Sony_US

  • Rated 1 out of 5 stars

    poor product from sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not purchase these - they do not stay in your ear if you do moderate jogging. in addition, the sound quality is just below average.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get started with them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all I wanted was a pair of earbuds to be inserted into the computer .....period. I didn't want to have bluetooth, I didn't want any WIFI, I just wanted earbuds.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor call quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor talk quality for phone calls. Returned! Need to find a headset that people can hear me on. This is not it. Disappointed in SONY.

    No, I would not recommend this to a friend