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Customer reviews

Rating 4 out of 5 stars with 188 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers praise the WI-SP510 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and comfortable fit. Many users find that the headphones fit snugly in their ears without causing discomfort, even during extended use. Additionally, customers appreciate the reasonable price point and user-friendly design of the headphones. However, some users have experienced connectivity issues and feel that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 188 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her headphones. They are just what she wanted and stand up to all the time ware and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my bee favorite head phones I did get Apple iPod but when I’m working outside or even at work I use these

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disconnects from phone After phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects from telephone after calls In unit is coming apart

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad works a lot and doesn’t like when headphones can’t just rest on your shoulders so he likes these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot garbage. I am currently on my third pair of these in the last 3 months. Batteries have died on the last two, which Best Buy was really cool about replacing, and currently seeing the red light flash on #3 while charging and won’t turn on even tho it charged for the 3 hours. The second pair I had, the battery over heated like crazy when it wouldn’t come on and I tried to charge it. I like Sony products, I have a Sony tv and ps4, but they should be absolutely embarrassed by this product. Don’t waste your money, get a different brand for headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don’t buy this one.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad buy with this one. They weren’t working out of the box so it was just a waste of money sadly. The issue with these is that it won’t connect to the device at all. I tried everything and they just didn’t connect at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product meets our expectations and transaction was easy with Best Buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for plane trips. Work really well and would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WI-SP510

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset; lightweight, ear plugs stay in place, sound quality is fantastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    EXPECTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were what i expect from sony....cord is always in way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need points!! Why does it have to be 50 characters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid loved these earphones until our dog ate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to configure. I enjoy my exercise with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for myself. Basically an excellent product for the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    fried after 3 runs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for running and exercising. These say they are water resistant, but after the third run, they fried and stopped working. I returned them to Sony and they are sending out another pair for free. We shall see if these were a bad apple or a bad design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t vibrate when receiving calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue is it does vibrate when receiving calls...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very easy to use and are great for the gym!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones they are awesome to workout with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great gift for my family members to enjoy thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality; noise reduction; Works well for work

    I would recommend this to a friend