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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,016 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for using this for my first time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones and enjoy the quality sound I hear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great sound but unbalances weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but very unbalanced weight and heavy compared to previous wireless headphones. Find them pulling off one side of my head or the other. Very long batter life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality. Good Brand.. No issues. Perfectly arrived

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale so i’m not sure if they are worth it in original price but i will say that they are very durable and have great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am VERY picky about the sound quality of my music. These are pretty darn good for the price. The clarity is there, the only thing to improve would be some more bass which would help create that fuller sound. Other than that I'm pleasantly surprised and will be keeping. These are better than the $100 pods I I purchased last year that my dog ended up having for dinner. I think he did me a favor!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset I recomen this and excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great sound. My daughter loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very affordable, sound really good and very easy to use. Only complaint is they could be a little more comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I bought it as a gift for someone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were used for walks and work great. sound was great too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought them as a Christmas gift for my husband. He loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 2Legit!

      We're very happy to know that your husband loves the headphones. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, 15hr of talk time and music listening!!! A+++

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for the Price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the reasonable price of Sony. Can't Complain!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying different Bluetooth earphones and having no expectations, , the Best buy Clerck recommeded this Sony model. I'm totally in love with it !!!, It delivers pure rich sound, deep bass . Definitely I recommend it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice Bluetooth ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect and i couldn't take it off my eaŕ everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Bass is alright, doesn't get as loud as I hoped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to find a pair or wireless earbuds that get the bass and the volume where I'd like it to be. these aren't bad and I use them from time to time. Still looking for a better product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Worth the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth ear bud headset! Been using for over a year and still love them! Awesome sound with decent bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item. Quality of this item is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Sony bluetooth earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wires are long so u have to be careful not too snag it on something . Overall quality is good . Sound is good for me for bluetooth earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect sleeping earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another hit for Sony. I purchased these to help me fall asleep faster without outside noises. Extremely comfortable to lay on. Does motor any pressure on the inner ear. Well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones...... that is until a few days ago. They tend to cut off for no apparent reason at times. Yes they do be fully charged (or close to it) when this happens.

    I would recommend this to a friend