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Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,016 reviews
  • Rated 4 out of 5 stars

    Solid budget phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything's good but the contant light flashing when on is a nuisance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than ear buds for kids

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son loves his ear phones. he doesn't have to worry about one falling out and loosing it and he works outdoors and can leave one in and one out if he chooses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift and person seemed happy enough. They are older and sort of struggle with the controls though.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony WI-XB400 is crisp. the sound is amazing for such a low budget earpiece. Terrific bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7 out of 10 rating

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth headphones are not the greatest but they get the job done. Not recommend for gym use, could be annoying while exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound profile for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them enough that she doesn't even use her JBLs anymore. She said these Sony headphones have much better sound. She listens to podcasts, and when she listens to music, it's usually a mix of rap, and whatever's popular. She said she can hear notes in the music that were non-existent in her JBLs. I've always been a fan of Sony sound, so I'm glad these worked out. Momma's happy, so I'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For inexpensive headphones they’re awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several headphones at the same price point. (With Covid restrictions this meant buying and returning until I found headphones I liked.). These are by far the standout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The youngest granddaughter is five and she has tro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair one for a five-year-old and one for a 12 year old and neither one of them use them very much they're not real comfortable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with apple devices and battery life is amazing. Connects easily and sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Sound is perfect and battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony - WI-XB400 Wireless In-Ear Headphones - Blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised at the quality of these headphones. Battery life is long, and the sound quality is GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are extremely excellent. The sound quality is good and the battery last all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too loud ,but ok quality of music ok. I will recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality sound and battery life last over my 10 hour shift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Wireless in ear headphones are always reliable. This has been the brand that I always buy whenever I need one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very robust sound quality. Hard to keep on your neck but for the price you won't find anything near its value.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not good for workouts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work well for workout. The weights pull them out of your ears when you lay back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngW, WI-XB400 has a soft, flexible and lightweight neckband design that is shaped for comfortable, all-day wearing. Each earbud has a built-in magnet for tangle-free carrying and storage, keeping you clutter-free when the music stops. The design may not fit your head and/or ears. They may be too big, too small, or too tight. Try different designs and shapes to find one that fits comfortably. We recommend visiting our website to check other headset models that has a perfect fit on you:

      https://www.sony.com/electronics/headphones/t/in-ear-headphones

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good quality. Good sound and battery and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality sound. A bit awkward feel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Side controls are a bit heavier than others. Leads to an awkward feel.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony WI-XB400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product Description and display in store. Good Customer Service. Reviews did help!!!

    I would recommend this to a friend