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Customer Ratings & Reviews

Your price for this item is $42.99
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The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,016 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good for the price paid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter after having bought twice the beats that stop working after 6 months and the second after 3 months. This one is even better for a cheaper price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. Have a tendency to slip but still a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great ear buds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality excellent battery life and great price!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    High quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this is as gift in blue. Great sound quality. Very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoying this head set. t works perfect for all kind of devices like Dell laptop, Iphone and ipad. Sound clarity is very good. I am really enjoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable to wear. Multiple cushions for various sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love them, I both 2 pairs of this. Awesome sound, battery last so many days

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic. Quality commensurate with price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these after a pair of Beats died on me. They're just ok. A step above the free headphones on flights. I promptly purchased another pair of Beats and these now reside in a junk drawer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good low cost wireless headphones, got them for my father in law

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $40 you can’t complain; decent max volume and bass, long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice but needs better noise filtering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but the mic is picks up every noise including the noise of the headset sliding against my shirt. The mic is probably a little too far back on the neck of the device.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Worst product quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this couple months ago now outside my return window. Pros 1. Great Sound. 2. Very convenient 3. Hold charge for long time. Cons 1. Broke after couple months. 2. Make constant static noise while on mute.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @Frank, we appreciate highlighting the features you like most about the headphones. However, I am sorry for the issues you have encountered. We'd like to know more details of the issue so we can help you out. Please email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent wireless headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones! Purchased these for a family member who has difficulty hearing watching tv. Easy to set up, use and charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Excellent Sound, Poor Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard timing giving these less than 3 stars because the sound quality is excellent. However, the material that these are made of is very slick against clothing and the magnet holding the ear buds together when not in the ear are very weak. That's a combination that, at least for me, would certainly result in losing these at some point. I've had similarly designed earbuds from other brands, and the magnets are usually very strong, and the material much more resistant to slipping. On the other hand, none of them have had sound that even came close to matching the quality of these. I had to return them, as disappointing as it was to do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well for walking, working out or catching up with a show! They Bluetooth to everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best out there

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , battery last more than the 15 hours its says it last

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the sound is adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs more bass effect for a better quality sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHINN, we are glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony! -Erin Sony_US

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sony - WI-XB400 Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality earbud, it's cheap but has all the features you need

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay in ear very long, must keep putting back in ear

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, somewhat limited in functionality, but for the purpose of their use, we are happy withe the performance.

    I would recommend this to a friend