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Customer Ratings & Reviews

Your price for this item is $42.99
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The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,016 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for wireless headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for travel, meetings, music. Good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alright alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for Bluetooth headphones under 100 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover fir charging port

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used this type of wireless headphones. Sounds like the talking is in my head. Told my daughter " oh no your voice is in my head there is no escaping you." They worked great other than the part that covers the charging port up is difficult to close. Not sure if it closed or not.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of earbuds, affordable and sound great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of earbuds, affordable and sound great!!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Too loose in your neck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loose in your neck that, sometimes it fells. Also if you move it during a call, makes a noise that, the other person hear out loud. But of the rest I like it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay. No way to adjust the cord length so I have problems keeping the ear plugs seeded.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My fave color but that's the only good thing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are not comfortable and I had a hard time getting them to stay in, even with changing the outer pieces. I bought several pairs of ear buds, in search of the perfect pair, but was never successful. Maybe it's me and not them. I don't even know where these earbuds are.... I can't really talk about the sound quality because I couldn't keep them in both ears long enough to truly rate accurately. I use my JBL Rewind headphones now and they are the bomb diggity!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Average quality for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds do not stick to my ear. It is a bit of inconvenient to hold them . Good that it hangs to the back of my neck. Overall it works fine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Is this really a Sony Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s constantly on with the white noise sound. I checked to see if my other Bluetooth headsets from family members does this, and they don’t. It constantly reconnects and this is a known issue. I’m returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in ear also light weight. The sound is nice. Needs a better mic,talking on the phone others had trouble hearing me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones suit the cause well enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought Sony earphones from Best Buy. They serve the purpose for which I bought them. It would only be better if I could have spoken to a real person in order to get something any better.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Sony headphones are decent overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike is tese headphones tend to fall out of ears easily. I do like the crisp sound when you're on the phone. Overall I like this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work nice under a motorcycle helmet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for what I needed. They fit into my ears deep enough that they are not being pressed by my motorcycle helmet. They afford some reduction of wind noise and also have a very nice sound if I have some music playing as well as the GPS going.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in NH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for last than a month and the left side doesn't always work. Other than that my wife loves them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Limited use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to give as a backup gift, but ended up giving them to my wife. I was not impressed with the sound quality. They do connect easily to the phone and computer. My wife uses them when she watches her movie as she spins on her spinner for her bike. They are perfect for this static activity where sound quality is not important. Even my wife, who dies a lot of running said she would not run with these because of the large plastic connector and controller on the wire that connects these earbuds. So, to me, these do not stand out in any way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these since one of the AirPods I have doesn’t sound like it works. These will tell you when you power them on, the Bluetooth is connected and if they’re charged when turned on for the first time every use.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Uncomfortable Bluetooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony Bluetooth are horrible too They do not stay in your ears keep counseling fall and out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because my iPhone supplied earphones kept falling out and in the ground while doing my bike rides. These work well and remain in my ear and do not get tangled with my arms as I bike ride.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    downgrading my review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tips are so horrible. over-time they mash ear canal and push out the tragus. not a pretty word. such a shame. i loved the bass

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Didn't like them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't have a good charge they also fall easily

    No, I would not recommend this to a friend