Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $42.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,016 reviews
  • Rated 1 out of 5 stars

    Broken and can't return

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 20 days. No longer pairs or can hear from them.Can't return due to Best Buys 14 day return policy. DON'T BUY!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headset!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, excellent quality, I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality products. as always, delivered by SONY.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Not sure

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wont work in my ears. I never opened them but I like to use the apple headphones the shape of earplug just works better for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good just what I needed I would have people buy it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only a once type purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product. Was not easy to pair and set up with my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I will recommend to others ............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok would been better with wired ones but this does the job when don’t want use my over head bears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with battery life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not up to the usual quality I expect from sony. Not true wireless functionality. Overall quality was lacking in the sound department and battery life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpiece is uncomfortable and keeps falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too light,

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright, falls of the neck too easy if not in your ear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the biggest gripes is the delay in connecting. Too much info before connecting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality to price ratio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the BeatsX, these earbuds are subpar at best. I'd expect this sound quality from a $25-30 range headphone. Not worth $60. I'm exchanging them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is poor and includes a constant hissing sound. Microphone quality is really poor. Not good for calls. Had to return.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Could be better.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is ok. Most of the time it falls off from the ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont get this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphone an too expensive doesnt have nothing to hold on shirt or other place

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was not impressive. Microphone is way to sensitive picking up sounds from clothing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low voice while talking on phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial few days it was working good. But now the voice is low while talking on phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I do not recommend it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all of the sudden could not pair to TV (I regret to buy this)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not as expected from sony earphones, i used to buy sony earphones and it was in a good quality..

    No, I would not recommend this to a friend