Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,016 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item. Quality of this item is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Bass is alright, doesn't get as loud as I hoped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to find a pair or wireless earbuds that get the bass and the volume where I'd like it to be. these aren't bad and I use them from time to time. Still looking for a better product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great Bluetooth headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of Bass , tunes out sounds around you. Love these ❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones...... that is until a few days ago. They tend to cut off for no apparent reason at times. Yes they do be fully charged (or close to it) when this happens.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Connectivity issues

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Only problem I have it doesn’t always connect right away and gives too much trouble. Sometimes it shows the headphones is connected but it actually isn’t.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my niece and she loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    comfortable, easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, i would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up to replace lost AirPods. Pairing is easy and automatic after that. The sound is good. The battery lasts for many hours of use and will hold charge while idle for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best wireless headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Great price and work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get them Great sounds great for your money Easy to you

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Quality with a Low Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, especially for the price. Just as good, if not better, than an earlier set of ear buds I had that cost over $100 more than these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has amazing sound and quality would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality earbuds, great fit and excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great budget option with (almost) no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good wireless option for a great price! Only gripe I have about them is the battery life isn’t as great as I was hoping. But definitely one of the most comfortable earbuds I’ve used to date, for reference, my daily driver earbuds are the airpod pros, and in my opinion these are more comfortable and provide a better seal. Even without anc these do an amazing job at mitigating outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these headphones!! Battery lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 3 out of 5 stars

    Good Headphone But Not Durable Long Term

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these wireless head phones that are connected to one another for my teenager. The blue color looked sharp, the sound is good and they were a good value. He uses them everyday and likes them. However, the rubber casing one one of the earbuds is wearing off & cracking after only 3 months of use. I expected a Sony product to last longer. It's hard to find the time to pursue a warranty claim or take them back to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Good mic, but glitchy as heck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I returned because the power button stopped working within a month. To Beats’ credit, they replaced it promptly. The second set remains glitchy- often disconnecting or switching to different devices. And the left ear runs at about 40% the volume of the right ear... except the rare occurrence when it operates normally. The only reason I haven’t thrown them out is because the microphone works better than any other headset I have.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Matt!

      We are sorry for the inconvenience this may have caused. To best assist you, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model and Serial Number:
      Issue:
      Telephone Number:



      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way these sound. Good blocking out some outside noise. The bass is great also. Nice alternative to some of the others out here on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good quality and easy to connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to connect with my phone and an Bluetooth MP3 player. Connected to both of them without any problems. Sound is great and comfortable to wear.

    I would recommend this to a friend