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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 2016 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the WI-XB400 Wireless In-Ear Headphones for their exceptional sound quality, long battery life, and affordable price. Many users rave about the impressive bass and overall excellent sound, while others appreciate the comfort and convenience of the wireless design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,016 reviews
  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 7 months, right side deceased...not happy with this brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great for sound. Terrible for exercise.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great. Good bass. Good microphone. Never lost Bluetooth connection. However, the dealbreaker for me was these things are impossible to exercise with, especially if you're running. The two pods, or whatever you call those things down on the cord, flop all over the place. Sometimes they'll both migrate to one side of your neck, pulling the opposite earbud out of your ear. These things are great if you just need something to commute with, but any vigorous activity will make you want to chuck these in the nearest river.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds on July 9th. They stopped working on August 4th. They will no longer connect via bluetooth to my phone, I have followed all of the Sony troubleshooting instructions, did a complete factory reset on them, still nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit right, and return issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldnt find my recipt in the system and my email recipt would not scan so they couldnt accept them as a return. They are so uncomfortable i threw them away, and best buys return policy is garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super bad ITEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bad Item, I can not talk with people, it always has interference and I do not listen, I am very disappointed. I do not recommend this Item to anybody. Please send me the Sony phone number to claim my warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 4 months, then stopped mid workout

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were OK. Not a great design for staying on your ears for working out on a treadmill, but I made it work. Then they stopped working altogether after 4 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Surprisingly Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and size, the sound on these is pretty good. They produce a lot of bass in such a tiny package. The only nit-pick I have is they wont stop playing if you attach the headphones together around your kneck with the magnets. I had a pair of Jabra headphones that would pause the music when I did this. Otherwise, great buy, especially if you get them on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad earphones. Cheep plastic. Despite Sony brand, the sound horrible and feel even worse. You are better off with something like Scullcandy. They sound much better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony WI-XB400

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound for anyone who has loss of hearing. The sound is so deep it is hard to hear clearly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forget it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get it to work! I have tried charging them 5 times, no go. I have tried connecting them to my phone and 2-in-1 Galaxy A7 tablet...no go. FRUSTRATED

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely did not like these headphones. I could hear my own voice when I was talking and you could hear it every time something hit the microphone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last one day. Speaker basically quit because of short in wire. Ughhh don’t have time to run up an down road to replace.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't do It

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be better quality than what they were. For Sony I have a high regard and hated that I spent any money in these

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not satisfied because when I am listening mu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not satisfied because when I am listening music sound coming outside surrounded people can listen clearly the music and phone calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality. Would not recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst earphones I ever brought. The earphones make weird sounds when opening the apps. Waste of money, do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check compatibility with phone before purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second one I purchased, it did not work either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst costumer support experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst costumer support when I called phone was disconnected intentionally

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worse headphones ever, do not buy these , just don't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality - Definitely Not Worth the Cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality, especially for this price. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poop design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could return it. Money waisted again.....

    No, I would not recommend this to a friend