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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,847 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earphones to block noise from my neighbors loud music. They accomplish this when I am watching TV but an added feature is that you hear everything in stereo. Really great for football games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for grandma ! Of course because it's a SONY !

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    They will do in a pinch....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something quick for the house...choices we're the Best Buy brand or these...these were on sale. VERY loose around the head , that is with the best adjustment that I could do...Quality of the sound ( 1 to 5 ) is a 2.5 at best. Definitely not in the zip code as a Sennheiser or a Bose...In a pinch , ya get what you pay for. For a hundred and twenty bucks it's overpriced, for ninty bucks they are okay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for taking the time to write a review. Dave sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Product Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep provided good guidance and made a solid recommendation. Product worked as advertised and the sound quality is good. Overall sales process was easy for the customer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome option if you are hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can watch tv together and I don't have to have cc on so I can understand what is being said, and don't have to have the tv up so loud the neighbors can hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your clerks were very professional and courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love the games!.!!!!!!l!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have no problems or issues with the wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    live in apt. it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    listen to tv at nite and do not disturb neighbors comfrortable easy to connect and use music quality is excellent would recommend to friends and family cost was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great headphones. you cannot hide the docking cradle/antenna behind the tv. It creates interference. keep it to the side or better yet in your entertainment center.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb, convenient sound at a reasonble price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of these Sony headphones. I'm somewhat hearing impaired and hearing aids don't work very well, for me, for hearing TV. These wireless headphones make viewing and hearing TV a pleasure!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with my 55" LG Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got home and had it working within minutes. Lightweight so it does not feel heavy on your head and the sound is really good. Easy to turn on and off in coordination with my Smart TV. Nice charging station that is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound and quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly enjoy the sound quality of these headphones. You get the peace of mind of not bothering anyone else in the room when you are watching your favorite program late at night. Definitely a Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great sound fidelity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly bigger and more bulky than my other phones, but reliable and holds its charge . Wife likes it for me to use lowering sound volumes in home for her well being!

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    My father cannot hear, so these work perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 94 year old father has hearing problems, and it is so difficult for us to watch TV together. With these head phones that he tried out at his sisters house, we can both have the volume that we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great for TV listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on purchasing another set for to use in Florida coddo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bob1938, good to know this, thank you for choosing Sony.-Jen Sonystyle

  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wears hearing aids and needs something to cover his ears completely with the aids in. This pair works perfect. He is able to adjust his volume level without the volume too loud for others in room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for someone with hearing loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well listening to TV can hear all speaking parts clearly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for person with hearing aids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a hearing problem this product fit the bill to listem to tv and music. Able to listen to my favorite programs without any difficulty. Liked them so much I purchased a second pair for my TV downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are precisely what I hoped they would be. I hear the TV much more clearly, without having to blast everyone else out of the room. I only had them for a month, but thus far they are perfect.

    I would recommend this to a friend