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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,847 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These things are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these so the wife can watch tv while I sleep. Work great and she says they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and sound however sound on TV cannot be controlled separately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound quality for hard of hearing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless feature makes them very convenient and the sound quality is very good as I am hard of hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at night to watch movies that are "too scary" for my wife (or action movies with whispering dialogue and action scenes that shake the house with the explosions). My only problem is it can be touchy. Sometimes the headphones will rub against my pillow seat and it'll start cutting out. Not bad, just enough to be annoying. It doesn't happen frequently, that's why the 4 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi metoo3, Hi customers name, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. To isolate the issue, you can check the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966/c/65,66/p/40940,41870,70266/
      ~Ralph sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were for my mom who has a hearing problem. She's very happy with them and says they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works,great. I can watch TV in the bedroom without waking my hubby. Super comfortable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. The sound quality is good. No problems with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to listen to my Sony 4K tv without disturbing anyone.works great and good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work well for me, with background noise i can't hear the television so i put these on and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can watch TV anytime and not worry about waking anyone who is trying to sleep. Perfect for night owls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    works well for people with hearing problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are the best I've ever had. They charge rapidly and have never lost power when I use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not nearly as good as price would dictate!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of set-up is the only good quality. sound quality is POOR. you must have the sound set at"make your ears bleed" to get it to even start to sound ok. the reseption is poor. will work for a while, but does cut in and out often while using. I spent more money for a product that does not produce. I WILL NOT BUY AGAIN!!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KawasakiTim, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/37670. - Oscar.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, and the even when out of the room, I can hear whats going on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fidelity and distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound at a great distance. Easy to use. Would have appreciated a dual jack audio cable at both ends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty connecting to TV? I had to call Sony.. The sound and comfort is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEAD PHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY HEAD PHONES WORK GREAT FOR WORKING OUT OR JUST WATCHING TV WE HAVE 2 SETS PLUS MY MOTHER IN LAW HAS A SET AND LOVES THEM

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes every one in the family happy when I can keep my headphones on and the volume on the tv is good for everyone else

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have the best sound. Awesome! I have bought these as a gift too. The person loved them.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice being able to listen to the TV at my own volume, uninterrupted. Would work great for gaming also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent word recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reduced hearing and finding headphones that reproduce clear understandable speech. These are very good.

    I would recommend this to a friend