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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,847 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goodb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good got them for flying across ocean. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to listen to TV and not hear anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these work great for the person in our house who is hard of hearing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    wonderful headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful headphones-comfortable and easy to use-nice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, noise cancelling, cost effective

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Roku and love it. You can watch so much stuff

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound even for the hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am slightly hard of hearing and the sound quality is well balanced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a tech-dork but my husband is not. We bought an open box of these headphones after Best Buy assured us everything was in there. Come to find out , that was incorrect. Best Buy then did provide, free of charge, the cord/cable thingy that was missing. However, we still cannot get the headphones to work with the television we purchased the same day and that the salesman assured us would be compatible. So frustrating and of course my husband can't find his receipt. Hopefully other people have better luck getting them to work but not us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones.Great price.Easy to use and charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chica, Thank you for the positive feedback.We are glad that you appreciate the quality of your headphone.Thank you.-Jay sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best cordless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cordless earphones for TV. Sound quality is great!

    I would recommend this to a friend
  • Cons mentioned:
    Interference

    Rated 3 out of 5 stars

    great only if it's the only one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you have them on different channels you're going to have a lot of interference if you're trying to use more than one in your house. two of the channels it doesn't even matter. but if you just need one it's nice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lynx, Hi , Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may refer to the link below for a possible fix on the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/p/40940,41870,70266/c/65,66/kw/static%20#Interrupted_sound
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    Didn't work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't work with our sound system set up, so they were returned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound breaks in and out for no reason; sound knob small for easy use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent and very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear and sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adrienne, We are glad that you appreciate the quality of your headphone. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and excellent quality. We really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandfather's happy, so I'm happy! They work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent control of sound with a fast charging headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband hard of hearing and he loves them. Happy man.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for my TV and computer. Much better hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my brother. He loves it! Superior sound!

    I would recommend this to a friend