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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,847 reviews
  • Rated 5 out of 5 stars

    I really like my SONY earphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a certain brand of earphones for several years. They kept breaking down. Finally we saw the Sony earphones at Best Buy and decided to give them a try. They have been very good for me. Wish I had tried them before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while on my treadmill and I don't have to make the volume so loud which bothers others. Great to watch TV and don't want to miss anything if I have to walk around. I go upstairs and downstairs and can clearly hear everything. So glad I got these,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not great but ok. I returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high quality bluetooth sony over the ear with extra bass, but my TV is not compatible (even though brand new Sony Android TV) with the sony bluetooth extra bass headphones, so I bought theses and its night and day. I could take it so I returned. Now I just used wired headphones if I need them or go without on the TV. Be careful when buying new Sony TV's, many are not compatible with their own bluetooth headphones.....silly, and frustrating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi saltwater68, Sony takes into consideration all feedback to improve the performance and quality of our products. We place a very high value on feedback from our customers because it allows us to continue to improve. We'll make sure this reaches the proper team. Regards, ~Erin sony_US

  • Cons mentioned:
    Interference

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok - if you only have one pair. But even in different rooms, only one in use, you start having to deal with interference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the headphones are large but they are comfortable over the ears. It has cut out a few times but for the money you can't beat the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, less expensive wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed simple headphone set to aid elderly mother's enjoyment of TV. Self charging stand is a plus Simple to operate controls. Nice pads fully cover ears so that no distraction for other ambient noise.... great for those hard of hearing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful Wireless TV Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for us. Don't have to disturb other people when they are sleeping. Wish it was capable of connecting 2 headset. Sound is not as crisp as Bluetooth, but it does the job I need it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for crowded household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an older model Hitachi flat screen television, older technology was required for privately watching my TV. These Sony headphones delivered with ease of use and minimal line noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Middle of the road

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but the headphones tend to lose connection frequently. They are adjustable, but if you have a small head these will not work for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I know why there was several of these returned on the shelf. They do not work as stated on the box. Says works about 150', I was 20' from the receiver and getting static and sometimes no sound at all. Terrible, very disappointed in this being a Sony product. Unfortunately I thought there was a 30 day return and it's 14, or mine would have been sitting back on the shelf too!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luvcwdance! We apologize for the inconvenience you have experienced with the unit and would like to recommend to try the steps available through the following link to help with the connectivity:  https://us.en.kb.sony.com/app/answers/detail/a_id/37670/related/1 ~Jeannette

  • Rated 5 out of 5 stars

    Turn up the volume without bothering others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ought this for my mother inlaw who is in assisted living sharing a room with another person. She likes to stay up later watching TV. Works great and easy to hook up. Convenient controls on the head set and a stand for recharging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfortable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use with TV, radio, iPad or laptop. Hookup is simple and switching from one device to another is easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the headphone. My only problem is with the length adjustment. It adjusts fine for me but it doesn't adjust small enough for my wife to use it without it slipping off her head.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony wireless headphones are uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to constantly adjust the headphones and also take them off at times because they hurt the outer parts of my ears. Also, the reception is horrible!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mslav, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Great headset to control your own volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous Sony headset that finally died as the batteries were not replaceable. Tried another brand that was totally unacceptable so went back to Sony. Hope this battery lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn down the volume!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can turn down the volume and listen to the "debates" on CNN without disturbing the household. They are also great for listening to anything that I watch. Thanks to my daughter for a wonderful (and useful)Xmas present.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones allow my husband to enjoy his TV time and for me to enjoy my quiet time in the same large room! Best thing for our marriage ever! I already recommended them to a friend and their marriage is enjoying them as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my neighbors like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very hard of hearing and my neighbors don't seem to watch the same thing as me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earphones to hear sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these earphones to watch programs my wife is not interested in. They allow me to listen with out bothering others in the room. The quality is good and the were easy to hook up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do the Job...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest sound quality but they do the job. The job being: Listening to my TV sound at normal or high volume without waking up the rest of my family at night while I'm still up.

    I would recommend this to a friend