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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,847 reviews
  • Rated 5 out of 5 stars

    I can hear Clearly now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted product to help my Dad hear more clearly when he watches news or Jeopardy. Turning up volume just made for more distortion these solved the problem. Salesman suggested these more expensive headphones and glad he did.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor quailty sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable headphones, but sound quality is lacking with way to much static & interference. Returned to BB and exchanged for Sennheiser RS 170's.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanB, We regret to hear that this unit failed to meet your expectations. We always appreciate customers who take the time to give us their feedback. Thank you, Dave Sonystyle

  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. So do I as I can sleep while he watches TV, or changes the input to stream Netflix. He is about 20 ft from the TV and doesn't have any issues with the wireless connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT HELP FOR THE HARD OF HEARING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HELPED MY HARD OF HEARING HUSBAND VERY MUCH WITHOUT HAVING TO BLAST THE TV VOLUME . NOW ICAN ENJOY A TV SHOW AT A NORMAL VOLUMNE % HE CAN HEAR ALL THAT IS BEING SAID.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worth the expense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my 99-year-old grandmother, so she could watch TV without blasting the rest of us. They work great, have an adjustable headband, and are easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for the hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity is great, but they tend to become heavy on the head after long periods of wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied with my purchase. Great sound quality and can walk throughout the house without interference. Do get a little static here and there, but minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Excellent wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm getting hard of hearing. For me to hear the TV I have to turn the volume up to high, this causes my wife discomfort. With this headphone she can set the TV to a comfortable level for her and I can hear the TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these so my husband could watch TV in our new open floor plan house without the distraction of the kids or me. They work wonderfully! And I can't hear what he is listening to because they don't "leak" noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace st last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law has a hearing aid but even with it, he would turn the volume up to 100 on the tv--and keep clicking to try to make it louder. He now wears these headphones and the rest of us can watch TV in comfort.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is much happier with me know when I stay up late to watch sporting events after she has gone to bed. She no longer hears the TV at night

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent sound within range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    150 feet range is for an unobstructed path. As your base unit is usually in the house, it has to go through the walls. As my walls are very thick I can achieved only 50 feet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rongagne,
      We're really glad to hear that you're having a good time with your headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the color of the chord between the tv & the headphone base unit. White would be much less obtrusive. Best Buy had no optional cable color available.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hated it so much. it uses RF signal to transmit the audio which is awful. It's also heavy and not comfortable at all and worth nothing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cart, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you for your message. - Oscar. Sonystyle

  • Rated 5 out of 5 stars

    I can hear sooooo good now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Doctor suggested a device such as this. So I thought I would give it a try. It was easy to set up and begin using. And okey-doekee .. it worked great! Everyone should buy one for each T.V. in the home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work well for someone who is hard of hearing. The problem is that they are difficult to put back onto the stand for recharging. The other set I had was easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good wireless earphones for t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new earphones but it has a lot of static while listening with them. This is my first set so I don't know if this is normal. If it is not, I need to take them back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range is ok, sound clarity could be better. These things also put off some heat! But, they work as I needed them to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby is having difficulty with this one but has not taken the time to take it back. Not sure why it keeps fading in and out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This Product Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have bought 2 of these and neither one has worked I will be bring it back to the store. The first one was working fine then the right side stop working and I could not hear anything. Took it back and got another one. And this one all you can hear is a high pitch sound. Now I have to take it back don't know if I should try a third time yet.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shamrock, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. To troubleshoot your headphones, please check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966.- Oscar. Sonystyle