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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,847 reviews
  • Rated 4 out of 5 stars

    Good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Sony earphones before. These were upgraded & work just fine. So much easier for my husband to watch TV We are thrilled with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make TV watching with my hearing-impaired mom so much more bearable. She can hear everything she wants and needs without the rest of us suffering through the blaring volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent sound and very easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband on our anniversary.. it is actually for both of us! I can now sleep soundly while he watches his shows/movies.. to another 28 year marriage! Thank you Sony and Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for music etc.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, connects to smart phones and even a Bluetooth transmitter plugged into a TV which the manufacturer was surprised that it would connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves the surround sound, wife loves not losing her hearing to a blasting t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effect and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an older friend (70+) that enjoys watching tv but doesn't want his wife screaming to turn it down. Easy to setup, and easy enough for him to use without complication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had sony headphones before,and they were great. I had them for years,but they were broken in a move. I tried a cheaper pair,and took them back after two days,and purchased the sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphones sound can't be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has these Sony earphones at his house and he thoroughly enjoyed them. So I bought a pair for my apartment and very happy with them as I am with many other Sony products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hearing Impairment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad has a hearing impairment and these worked great for him. He can now enjoy watching television and hear it as well as see it! Lightweight and do not hurt his ears as others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mom can hear now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a gift for my mom so that she could enjoy TV at normal levels with "everyone else". She is very pleased and so is everyone else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with any kind of interference. We're are very satisfied with the performance of this product. Maybe a little bulky but without any problem when you wear it over you head

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Comfortable but a lot of static after a couple of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good at first then couldn't get rid of static. Best Buy would not return because Sony said they couldn't be returned even you literally just bought them. Mine were 2.5 weeks old. Best But still has these on shelf and no mention of No Return listed anywhere. In my opinion do not buy this particular headset. After expressing my unhappiness multiple times Best Buy gave me in store credit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well with Sony TV. Easy hookup. Nice charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected to cable box but that connection only allows me to use headphones with TV but not blue ray player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband hearing loss is best assisted with this and I am able to hear TV at the regular volume. No more very loud TV so he can hear it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like them very much. My husband has a hearing problem and can use them with or without hearing aids. He gets better reception from TV with them.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate having headphones that simply sit on the edge on your ear canal. These over the ear headphones do the job nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I went into the store knowing I wanted a sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted another Sony wireless. the one I have is 8 years old my hope is that the new one will last as long. Today when everything is, throw away. I look for durability and value. joann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear phones for listening to the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones have saved my marriage. I can now watch television at night without disturbing my husbands sleep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement buy-first ear pieces deteriorated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product accomplishes what I hoped it would. This is a replacement set as first ones ear piece(s) deteriorated and I could not find replacement ear coverings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get headphones to work tried switching tv's and was simply to set up still no use returned to best buy bought a cheaper headphone works wonderful

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thebigo, it is unfortunate that the headphones had to be returned. Thank you for your feedback. Dave Sonystyle