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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,847 reviews
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok. They don't work with the 4K television

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Better Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While other headphones are good, these are better, probably because of clarity of sound and definitely because of the ease in recharging them.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    very dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were way to big and we never did get them to work. Tried to return them since they were a gift and was very upset when I went to return them or find a different product and was told the time was up for returns. Your sales associate had told me I could bring them back BUT failed to mention I only had 15 days to return them--it was on the reciept BUT since I had asked specifically about bringing them back I didn't read it. The person I was purchasing them for was not even in town by the time was up. I would never had bought them at that time if I had known there was a 15 day time limit. I have bought 2 smart phones, a galaxy tablet and a very nice camera in the past year and over the years have purchased many other things and have always been pleased with your store but this has soured us on buying from Best Buy and will more than likely be buying our electronic items from somewhere else in the future.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like using the headphones while I'm riding a stationary bike so that I don't have to turn the TV up so loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty great for elderly people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for staying quiet and not bothering your elderly neighbors. Bought this for my dad after his next doors complained about the noise from his tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd different manufacturer for headphones and this pair is by far the best pair we've had and for the same price of the others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable for watching tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because it is comfortable, light weight, reasonable price, and high quality. This is my second headset of this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than my old radio shack wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was expecting a little better quality sound but maybe it was because it was connected to the tv not the cable box?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for headphones that were comfortable and have great sound. This helps for when my family is asleep and I dont want to disturb them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product. My husband keeps the tv so loud that I think the neighbors can hear. With these headphones we can all enjoy watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife because she stays up late watching TV and I get up at 4am for work and they don't let the sound bother me any more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has some hearing loss. He puts on the headset and I listen to the programming without. Now we're able to watch TV together again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Decent for watching TV without major distractions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moderately comfortable, not noise canceling but better than a lot others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cosmickid, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    We have 2 sets...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best purchased we could make.....my husband and I are very happy.....no more "turn up or turn down".....we each have free choice!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Casey,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, but you could probably find a better one somewhere else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get much better in cordless, Very happy with my purchase, would buy them again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible device from SONY. I own the SENNHEISER RS110 headset and the sound from it is clear and great. This SONY headset is not. This product has horrible sound. It sounds as though both the bass and treble were set on high and there is no way of adjusting any of this at all. I returned it back and bought the replacement SENNHEISER RS110 headset since my old ones were dead.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello eman03, thank you for your message. That is unfortunate the Headphones did not meet your expectations. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. Sonystyle

  • Rated 5 out of 5 stars

    Sony wireless over the ear fm headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the ease these took in setting up with our bedroom tv so the sound doesn't bother me while he watches tv and I can sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for watching TV without bothering sleepers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my needs. Now I can have the TV on without waking up my sleeping grandson during his bedtime.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, tried the product and at the end it was too big and bulky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi clauu, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US