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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,847 reviews
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my Dads 81 st bday. Purchased with recommendations from the store clerk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for those who watch late night TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but they are a little bulky when you are trying to fall asleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement and my second Sony headphones purchase. Very effective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Irritating Static and Blips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product before and was satisfied with it. However, this set of earphones has disappointed me. It doesn't run through a whole ten minutes without some sort of interference. Since the other was fine, this set may just be a fluke.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debj, we certainly emphatize with your disappointment. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. Thank you for your time. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are great, second set for my upstairs tv. Liked the first set had to buy another set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can both watch different programs with out any conflict . Great noise blocker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can enjoy my movies in the privacy of my home without interfiere it bother the rest of the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable & great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mother. They are easy to use, have a "surround sound," and comfortable to wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound skips out shortly sometimes. Don't know if it is the product or wifi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elecwoman, We're sorry to hear that. To isolate the issue, you can refer to the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/c/65,66/p/40940,41870,70266/#Interrupted_sound
      ~Ralph sony_US

  • Rated 4 out of 5 stars

    wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are too heavy and result in ear ache afterr about an hours wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for my father-in-law to use at assisted living. He is pleased with the headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tighter fit around the ears to eliminate external noise would be nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm54, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 4 out of 5 stars

    It works well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the headphones. They let me listen to the TV without bothering g others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it set up and it works with cable but can't get it to work with Netflix since it goes through the cable box. So not happy about that. Not sure if it can work with both. Directions do not address this issue. Otherwise works good although have not used as much as I thought we would. Probably because cannot use it with Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Especially at night when the neighbors are sleeping, I can still watch my movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a like product, and did not like it. Yours is so much better and does not hurt my ears like the other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned! So easy to set up and use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it could use a little more power. it virtually cuts out all nagging in the room when in use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great just what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help keeps me from turning tv so load it is too load for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup everything on the phone works great. It's nice to have the extra phone in the kitchen

    I would recommend this to a friend