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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,847 reviews
  • Rated 5 out of 5 stars

    Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works very well. Easy to install and use. Price was okay. I bought on Sony reputation.

    I would recommend this to a friend
  • Cons mentioned:
    Static

    Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you move around there is a lot of static. I called to return the headphone but was told I was beyond the 15 day return policy. I will be more selective about what I buy from Best Buy. I will stay with Amazon and EBay..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walt, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Thanks for sharing your feedback. Regards, ~Erin sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great if you want to watch movies late at night without disturbing anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend for his birthday and he was so thrilled and loves how well they work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. I wish the headband was made alittle thinner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great exactly what I expected. Love that they are rechargeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my father and he loves them! Easy to hook up and he can hear everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the hearing loss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a excellent device for the whole family who lives with someone that has hearing loss.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well Just a bit heavy but works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Im a bit hard of hearing and I use them every day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walter,
      We're really glad to hear that you're having a good time with these pair of headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headset, works great. TV volume is way down, doesn't disturb anyone in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for TV listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As hubbys hearing goes the TV gets louder and I cannot work. This has solved our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freedom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones give me the freedom to walk around my house without tripping over the cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed directions and connected them up easily and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this item to anyone hard of hearing. It fits over your heating aides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well ,easy to set up.can walk around the room with them.ca easly move to another tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i use them often since i like to listen to the tv while cooking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were easy to set up and use they have a great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that these turn on and off by a switch.They work as well as my old ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for my elderly father with poor hearing. He wears these without his hearing aids and they work fine. However, after I purchased them I found that this headset does not have user replaceable batteries. I would have given a higher rating if batteries were serviceable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nand, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 4 out of 5 stars

    high price for medium quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality could be better for the price was paid for

    I would recommend this to a friend