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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,847 reviews
  • Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can listen to the TV while my wife reads .!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Probably saved my marriage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife really likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by one of the Best Buy workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. Wish I would have bought sooner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'm not real happy with these Sony Headphones. I purchased the headset that was recommended to me when the GeekSquad came to deliver and install my new Sony tv. They said my old headset wouldn't work and I needed a newer one for my 4K tv. I ordered it, plugged it into the marked "headset" slot. I can't leave it plugged in because there is no sound from the tv. The headset itself when playing Xbox1 has a lot of static when I can get any sound out of it. Then the sound goes out and it's back to static again. I'd return it but I purchased it with Reward Points and paid only $5 for it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 13DJ, We regret to hear that your device's performance failed to meet your needs and was returned. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone serve my purpose very well; totally

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Second pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first pari in decmeber whioch abruply stopped working after only 3 days. Bought a second pair to see if I just had a lemon.. But nope the second pair lasted only a few days longer and stopped working as well.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sammmy78, We're sorry for what happened here. Please email us at [email protected] and please include your product details, contact information and event or reference id ( if applicable ). Thanks, ?Dave Sonystyle

  • Rated 5 out of 5 stars

    awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now can listen to TV in bed as my wife is asleep!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but not a great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would upgrade my old Sony wireless headphones for new. Turns out the old ones were still a better fit. It is great technology for watching a movie loudly while the rest of the fam are sleeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this headphones****************************

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes watching TV with the family much nicer happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Charge didn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but it is supposed to stay charge up to 4 hours only last about 45min- 1h. Took it back and got another one. Haven't charge this one yet to see how long it will last.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for private listening.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with satellite television by plugging directly into the box. Does not work by plugging into the audio on my television for when I want to use my PS3 player. Disappointed in that but otherwise satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great but not terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar thoughts as some other reviews. Not terrible but not as good as some more expensive set ups. If you want better quality she'll put bigger dollar amounts. Otherwise these are ok at best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 2 out of 5 stars

    Cracking/Popping Sound in Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good range but my sound quality is only fair. There is a repeating cracking/popping sound every few seconds that is annoying at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for noise cubicle work space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No down side on this product I absolutely love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this When I comes home from work late at night to watch TV, by using these i dont wake anyone up... The only Problem i see is how do you change the Battery that is deep in side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok as user is hearing impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model may be great for most people. It is used by person that is hearing impaired. Our older model of 10 years worked well until it died. This newer model does not work quite as well for our purpose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for a great price using Best Buy's price match guarantee. Even at the sale price, these are not worth it. The sound quality is not that great for watching movies.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, i was desperate to have something wireless that's why I have still kept it. But you can clearly hear static noise in the background. Wifi speed isn't the issue either.

    No, I would not recommend this to a friend