Customer Ratings & Reviews
- Model:
- MDRRF985RK
- |
- SKU:
- 6582193
Customer reviews
Rating 4.4 out of 5 stars with 3847 reviews
(3,847 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not what I spected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is too much static noise when I watching the tv. I'm only 10 to 20 feet away and there's not clear sound. I'm not happy with them.
No, I would not recommend this to a friendRated 2 out of 5 stars
Wireless Signal is not that good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's lot of hissing noise in the background and lots of connection drop-outs....save your money and look for other RF wireless headset.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Marky, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar
- Cons mentioned:Weight
Rated 1 out of 5 stars
much too heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these to use so I could watch tv without disturbing my wife but they are too heavy and cumbersome to comfortably use for that purpose---plus the transmitter also takes up too much space. Maybe they are fine for sitting at a desk and listening to music while you work but not for my purpose. I tried to return them but missed Best Buy's short return window by a day and they would not take them back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, yankeefred, Thank you for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward your information to the proper department. Regards, Vincent
Rated 1 out of 5 stars
Doesn't work with all TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So excited to get the wireless headphones. Unfortunately there was a lot of static interference. Nothing we did solved the problem. Because of this we returned the product.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello peggy1900, thanka you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.
- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Didn't work for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if we couldn't figure out wiring, but these did not work with our television. Worked with Phillips tv but not Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi rmfilly, Make sure the jacks are properly attached to the ports. Kindly download and install the latest software version of the TV to minimize and resolve any software-related issues you may encounter. Further instructions can be accessed here: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Regards, Vincent
Rated 1 out of 5 stars
Hate hate hate these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm no more than 8' from tv and headset is full of static! If I lean back in my recliner, STATIC!! 150' Is Not true!! WHY DO I EVEN HAVE THESE AT 8' AND STILL DON'T WORK?!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IBought, thanks for your review. We're sorry to hear about this problem that you're having with these Headphones. We would like to recommend to change the channel on this unit. In addition, please check out the following link for more tips for getting the best possible reception https://docs.sony.com/release/MDRRF985RK_EN_FR.pdf. We value and appreciate your comments about this unit. Regards, Dave
Rated 3 out of 5 stars
Ok, will do.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok but not great. I expected more from a name brand Sony product. The overall price should be lower to achieve the accurate value for this product.
I would recommend this to a friendRated 3 out of 5 stars
Decent set of wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these so I could watch tv at night and not wake up the entire house. They work great but I feel the volume should be able to go a little higher on the headphones.
I would recommend this to a friendRated 3 out of 5 stars
Not the quality is not what I expected from Sony.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of static at least 50% of the time. Stereo sound is not as good as a prior pair that I paid less money for. Not as comfortable to wear either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JimL, We regret to hear that your device's performance failed to meet your expectations.Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Kindly check the link below for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/39681
~Ralph
Rated 1 out of 5 stars
Could not use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the earphones because there was no way for me to hook up both the earphones and my stereo to the TV. There is no pass through port on the transmitter.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DougieJ, thank you for your message. That is unfortunate you decided to return the unit back because did not meet your expectations. However, thank you for your feedback.
-Oscar.
Rated 1 out of 5 stars
short in plug in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked for a time and then cut out . tried again and again on difference stations and days after days and still did not stay working to a complete show or ball game.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello unabletokeepon, thank you for your message. To troubleshoot your unit, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Best regards, Oscar.
Rated 1 out of 5 stars
Mediocre sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.static noise was present at all times regardless of what device I was using and the sound was from being clear , even for the price they are pretty bad !!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DestinyDaily,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Rated 3 out of 5 stars
Concept is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept of the headphones are great, but apparently we have something in the house running interference with it because there is quite a bit of static noise.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello PHollenkamp, thank you for your feedback and for choosing SONY. To troubleshoot your unit, visit the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/39029. Best regards, Oscar.
- Cons mentioned:Static
Rated 2 out of 5 stars
Not worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of static when fully charged. Does not feel comfortable . I am bald so thst may impact comfort level.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Hippieman, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Rated 3 out of 5 stars
They're just o.k. Nothing special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are just o.k. I do get some static at times when sitting 20 feet in front of the transmitter. Should be more like 59.99 then over a 100.00
No, I would not recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift to use with the tv. They're very large and I thought uncomfortable, but I'm also not use to wearing headphones. We couldn't get them to work. Don't know if our hookup was wrong or if our system was incompatible, but I returned them. I ended up with a store credit because it's the only tv compatible set they stocked in the store.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Hollow Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is OK but sound is weird. It sounds hollow. I returned for a pair of Sennheiser. Much better quality and most important sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ffrog, we're sorry to hear that you've encountered this problem and decided to return the Headphones. We apologize for the frustration and disappointment this has caused you. Your feedback is highly appreciated and we will forward your post to the proper department. Thank you, Dave
- Cons mentioned:Size
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of static reception not good at all. Loose fitting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Express7, Make sure to put the transmitter away from metal instruments, steel file cabinets, etc. These may reduce the reception range or cause interference.For other tips for better reception, visit this page: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Thanks! -Vincent
- Cons mentioned:Weight
Rated 2 out of 5 stars
Too heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is too heavy on the head and the weight is a problem. The quality of the sound is ok.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Utexaslawyer, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. Thanks! -Vincent
Rated 2 out of 5 stars
Not great reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do NOT have good reception. In my bed I couldn't hear the tv good from all the static.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi leneed, This system utilizes very high-frequency signals in the 900 MHz
band so the receiving performance may deteriorate due to the
surroundings. Check out some tips to get a better reception: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. -Vincent


