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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,847 reviews
  • Rated 3 out of 5 stars

    So So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Sony product the sound isn't great. And, when using headphones others in the room can't hear the TV at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not such a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product snaps and cuts out occasionally kind of annoying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    old school not 2014 ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more ways to connect to other equipment it is not updated to today's electronic connection of 2014 +

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but better out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've found connectivity issues and even getting other tv's sound on the headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    A good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony wireless headphones allow me to hear clearly conversations on tv shows that I would have to ask others about before. I can wear them anywhere in the house and not miss any dialog if a show resumes while I am out of the room. They have really reduced my frustration level while watching tv.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Did not work with LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been great but it didn't work with my lg tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry, Thank you for your message. You may perform troubleshooting steps to isolate this. Try plugging in headphones of the headphone jack of the TV or test the audio out jacks using another device. Check this link for more information: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Thank you. -Vincent sony_US

  • Rated 3 out of 5 stars

    Satisfactory headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For cheap home theater wireless headphones these are just ok. Sound quality isn't the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much interference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I turned it back due to too much interference, I believe bluetooth ones are far more better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello teacher, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 2 out of 5 stars

    not as represented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i specifically asked for headphones that would allow me to hear through them while still allowing others in the room to hear sound from t.v. i was assured that these would absolutely work that way and they totally did not. they may be great headphones but didn't do what i needed and asked for so again i had to return product

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello bestbuy, thank you for your message. It is unfortunate the headphones did not meet your expectations and decided to return the product. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 3 out of 5 stars

    Has static

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only using a few times there is now static in the background while using it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cheri, The troubleshooting steps provided might be able to help you fix the issue. -Jerome
      https://us.en.kb.sony.com/app/answers/detail/a_id/37670/p/40940,41713,41848/c/65,66/related/1 sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works poorly most of the time. If I tilt my head slightly it sounds great, but if I turn a little I get lots of noise until I turn back. When watching TV after awhile it stops transmitting and I have to unplug the power to get it to work again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TvTed, Sony takes into consideration all feedback to improve the performance and quality of our products. We'll make sure this reaches the proper department. Thank you for sharing your input. Regards, ~Erin sony_US

  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound when listening to the tv wasn't that great. But only okay.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jameon, we appreciate you taking your time to write us your feedback about the headphone. We place a very high value on feedback from our customers because it allows us to continue to improve. We'll pass this to the proper department. Thanks! ~Erin sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very clumsy to use,Bu tthe sound was good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I needed it to do. Sound quality a little sketchy at times. Keeping them for now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not all that it advidtised to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not all that it advidtised to be. too much static? sound not clear?you get what you pay for!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to hook up, easy to adjust, sounds ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear piece fits entirely and tightly around your ears, not very comfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It might be ok. I have no idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet figured out how to connect it to my Samsung suhd 65" tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jack, This will also depend on the specifications of your TV. Check out the link here for the instructions on how to connect the headset to a TV: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Thanks! -Vincent sony_US

  • Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is spencive because when you move the audio start to breaking up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too big and uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought specifically to watch TV in bedroom and had choice of only two

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sandy, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Clunky and do not fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are very clunky and lay heavy on the head. Terrible waste of money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Micflip,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle