Customer Ratings & Reviews

Although the salesman told me that I could control the sound with the headset, this has not been true. When I returned to BestBuy, geeksquad confirmed that these headsets will NOT allow sound to come through both the TV and the headset. I returned it

I purchased this product because my original one was stolen during a burglary at my house. The original one worked fine, if not for a little static which is to be expected. This one however, worked for all of two minutes and I have not been able to make it work since I purchased it 3 weeks ago. Heading back to Best Buy tomorrow to return it for a refund. I'll have to wait for a true Bluetooth solution to make this work with my tv.

Plugged in but could not get it to work. Called geek squad who said try it on my computer. Did not work. Returned for another brand that was much cheaper that worked perfectly. Too bulky, too large.

Was very unhappy with this purchase and returned them.

I like the quality of the headphones. They work well and are easy to use but they are somewhat heavy. Need to remove them for a few minutes every 45 minutes or so to relieve pressure on the ears.

they were uncomfortable, they made cracking noise in your ears when you were watching a movie . the volume was not loud enough. they hurt your ears after awhile and gives you headaches if you wore them to long.

i bought these to use in my sewing room. we have another pair that is in use in another room. when i connect these, the other ones go to the same channel, even though i have them on different channels. So, it did not work in my house.

If you love plugging them in and out of your tv audio jack every time you want to use them then they are for you, otherwise that is a big headach. They are heavy also.

but cannot cope with any interference. Save yourself some money and time and check out units in the 2.4ghz bands, they are a bit more expensive but overall sound much better.

Headphones are huge and uncomfortable I sit about 15 feet from tv and the interference is bad and transmitter is next to tv no behind so is no excuses

The ear pads are quite small and rest on your ears, not over so they caused me pain to use. There is no auxiliary outlet so that you can plug directly into the headset. I will be giving these to my daughter.

These headphones are huge and do not fit properly. I am a large guy and they always feel like they are about to fall off of my head.

Purchased "open box" headphones. Was told all of the parts were included....also had a sticker on the box that said ALL parts were included. Gave it to my dad, who is in his 80's.... **NO ENGLISH INSTRUCTIONS in the box He paid a guy to hook up the headphones since there were no English instructions.... **Electronics guy could NOT connect the headphones stand to the TV because the SPLITTER was missing from the box too! SO IRRITATING! So... I don't know if the headphones are good or not BUT DON'T BUY "OPEN BOX" products unless you check the contents!!

Needed a pair of wireless headphones for my boyfriend for the bedroom so he could play video games and watch tv while i sleep without bothering me and waking me up in the middle of the night. Sound is great and range is great. I can now sleep while he is up all night. Only thing we didn't like about this set is the way it is set up with the transmitter. We ran into an issue but finally solved it after a bit. Our issue: The transmitter was first hooked into the AV jack in the back of our TV while using the XBOX One console. When he decided to remove the XBOX One and use his Xbox 360, the set no longer worked. We concluded that with the XBOX One, the transmitter must be hooked into the TV's AV jack. BUT - with the XBOX 360, the transmitter must be plugged DIRECTLY into the CONSOLE. Thought it was defective at first, then thought it must be something wrong with our TV's AV jack. but figured all this out after about giving up a couple times. The set is a little finicky is all - just make sure you try every combination of plugs and jacks so you know what the transmitter works with.

Headphones quit working 2 months after I got them! Took them back to the store to replace (most stores have a 90 Day Return Policy) but it seems Best Buy to save money has limited it to 15 Days!!!! Then they refer you to the Product Manufacturer which does not comprehend English and wants you to pay for shipping back! Why Buy From Best Buy AT ALL! This has taken up over 4 hours of my time, gas, and calls only to leave the Headphones at the Store I purchased them from with a very rude and inconsiderate Asst Manager which could care less!

I got these thinking they was going to be great cuz of the name brand but was disappointed cause the sound quality is not as great as I thought it would be. But it gets the job done.

Tried using these for TV listening in an apartment so as not to disturb the neighbors at night with the TV up too loud. Although they were easy to use and the sound quality seemed good, something in the apartment was causing terrible RF interference with these headphones. No matter how I hooked it up or where I plugged it in, I could not get rid of the noise. Returned these and bought the Insignia 2.4 GHz model instead and now no interference.

I bought these headphones so I can listen to TV while others are sleeping. They work for that if I can just get my little daughter to stay in bed instead of coming down to snuggle with me. They sound really good but not any special audiophile amazingness. Hookup to my system required a purchase of a 1/8" to 1/4" converter plug. When they are plugged in it mutes my system for all other listeners. They are pretty bulky but I haven't tried any others for comparison. The weight doesn't bother me but it is difficult to lay down while watching TV. I guess that is the price to pay for over-ear headphones. Charging is easy and straightforward. I can't really attest to battery life but I haven't had any issues. I don't watch very much TV at all. People in other reviews talked about them having too much clamping force...those people must have enormous heads. I wish they clamped a bit tighter but they are okay as is. Best Buy matched an online retailer so I got them for $88+tax in store. For the price I think these were my best bet.

My boyfriend bought these so he could watch tv while I slept and it has been the best gift! I listen to my sound machine and fall asleep while he watches his favorite shows. I use the headphones myself at times and the sound quality is great, even better than my tv audio. The headphones are cushy and comfortable and you can charge them easily so you don't go through a ton of batteries. I just bought a pair for my parents who have the same issue as one stays up later than the other. It's made such a difference for us I'm tempted to give them the gift even before Christmas!

Hi, We have not been able to use this headset until we find..(if they make one) an adpater to share the input outlets on back of TV which shares dvd, cable and on the back.