Customer Ratings & Reviews
- Model:
- MDRRF985RK
- SKU:
- 6582193
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.
This summary was generated by AI based on customer reviews.
I'd buy something different
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones cut it about 5 minutes after turning them on. Haven't figured out why yet.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Betch, we regret that the headphones failed to meet your expectations, please try the steps in the link provided in order to fix any issues that you are encountering with the headphones:
https://us.en.kb.sony.com/app/answers/detail/a_id/39133/p/70266/c/66/kw/sound%20cutting%20in%20and%20out
https://us.en.kb.sony.com/app/answers/detail/a_id/37670/p/70266/c/66/kw/sound%20cutting%20in%20and%20out
Best regards,
-Mark
To much static
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like, to much static. Use Bluetooth on my smart television and have poor sound.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello David, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/39029. Oscar.
Not loud enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are hard to find. Volume range insufficient for someone with hearing loss
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bibliophilia, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your feedback and we'll forward this to the proper department. -Erin
poor product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new product and would not even turn on. For what it cost I expected better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, rick, We are sorry to hear this. First, make sure the headset is charging. Adjust the connection of the headphones and the transmitter and make sure the light indicator is blinking. For other details, please check out this link: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Thanks! -Vincent
After 30 Days Stopped Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were fine until 30 days went by and then they stopped working. You decide.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello olderguyinbayarea, thank you for your message. If no sound, distorted sound or sound cutting in and out on one or both sides of the headphones, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/38966. Oscar.
There is a fluttering sound during quiet times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At times it gets worse. Would have returned them but wife through out the box.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello boyscout1108, thank you for your message. Troubleshooting steps can be found in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/37670. Oscar.
Won't work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get them to work. They won't transmit sound from the TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Highlander, We're sorry to hear that your having sound issues. You may check this link out for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/39133/p/40940,41870,70266/c/65,66/kw/no%20sound%20
~Ralph
Headphones failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones wouldn't sync with the tv. Returned the headphones to Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mard, we regret that the headphones failed to meet your expectations and we thank you for taking the time in writing us your feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark
I'm disappointed with these earphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earphones quit working and I plan to return them for Mrs. Spencer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pickles, It is sad to hear that the unit doesn’t go well. You may have it serviced by visiting our eservice website at https://esupport.sony.com/US/p/service.pl -Jerome
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned mechandice did not work properly left earphone did work
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there! it is unfortunate that the headphone had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. ~Erin
I returned them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't work and was not what I was expecting! No like at all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joakin,
We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time.
>Joffrey
I returned these. Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these headphones. I wanted base, and these were poor quality
No, I would not recommend this to a friendthis produc is not worth the money. have had bette
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Static, product bad not worth the cash. Have had better for much less.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello notgood!, Thank your for your feedback. we would like to recommend to try the steps available through the following links : https://us.en.kb.sony.com/app/answers/detail/a_id/37670/kw/static%20sound/p/40940,41870,70266/c/65,66/related/1
https://us.en.kb.sony.com/app/answers/detail/a_id/42950/kw/static%20sound ~ Jeannette
very poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does not stay charged up, very disappointed with purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, batty, Make sure the headphones are to the transmitter correctly. It requires 3.5 hours (approx) to fully charge this unit. For more details, please visit this link: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. Regards, Vincent
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't come with capability to hook up to mewer 4K TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, BestWifeEver, Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not come with necessary cables or instructions.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, you can download the instructions here: https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf. If the connecting cable does not come with the unit, please contact the Dealer or Seller first to assist you. -Erin
Won't pair w/Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would have been five stars, but these didn't pair!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Meli, We're sorry to hear this. The headphones doesn't use Bluetooth signal. The transmitter needs to be connected to the TV. You may check the link below for more information:
https://docs.sony.com/release//MDRRF985RK_EN_FR.pdf
~Ralph
New Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not work with new Samsung TV as no RCA jack.
No, I would not recommend this to a friendStay away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst wireless headphones I own. Buyer beware!
No, I would not recommend this to a friendNever worked. Sound would cut in and out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound would cut in and out. Could not get them to work.
No, I would not recommend this to a friend