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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 3,847 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but with caveats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headphone to replace the previous model which I used for about 7 years. The older unit still worked but the earpads had become worn and I discovered that I was unable to obtain replacement parts. Then, finally, the left earphone became inoperative. I purchased this newer model MDRRF985RK as it seemed to be the logical replacement. Upon installation, however, I found that the transmitter did not work at all. I exchanged it and the replacement unit worked fine. I do find the new headphones to be less comfortable to wear than the previous model. I have also found that, compared to the previous model, this model seems much more prone to bursts of static when moving around the house. (It is on the same TV set and in the same exact location as the old unit). The sound quality is generally quite good. Overall, however, I don't feel that these newer models possess the the quality and reliability found in previous models. In future, I would strongly consider paying a higher price, perhaps to a different manufacturer, to try to obtain higher quality and reliability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Great sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these headphones so me and my dad could listen to TV at a higher volume while mom was in the room. They are perfect and the sound is incredible! Multiple headphones can be used at the same time. Highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Static

    Rated 5 out of 5 stars

    Marriage Saver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn't disturb the ball and chain when in use. Comfortable to wear. Sometimes there is static when my laptop is nearby and on, but otherwise, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product with excellent sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandma who is losing hearing in one ear. She loves it. She gets up and walks to the kitchen and does cleaning around the house with them on. My grandpa loves it too because he can listen at a normal sound level and she is able to wear the headphones. Before passing them along to my grandparents I tried using it for a day and loved it. I though the product was great and easy to use (thankfully for my grandparents are not techies).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass, comfortable to wear for hours, great battery life (Sony says up to 24 hours, but haven't worn them that long yet. I've gone several hours at a time though).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Good Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and volume are very good. The sound bleed is very little. I would buy these again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got for hard of hearing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for people whose hearing isn't great. My Dad used to listen to the television really loud, now he uses these headphones and we can keep the volume at a normal level while he can adjust the headphones as high as he wants. Didn't give 5 stars as a few times they won't come on, but if we unplug them and then plug back in they work fine...very odd.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    mom is hard of hearing and loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mom is hard of hearing and now uses it for all tv and she can understand the shows now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Sony wireless headphones--Wonderful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are wonderful! Not only do they allow me to control the volume (without blasting everyone else out of the room) the sound is much clearer and easier to understand. Would definitely recommend for anyone with a hearing problem.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    great gift for teenage boy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son after his other pair (not the same brand) stopped working after three months. He loves them! He says the sound is great and they're comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    everything is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about this is perfect. i have no regret getting this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality Headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for another brand unit that continuously cut out. The Sony headset does not have that problem and the audio is exceptional. This is a very comfortable headset to use and I am enjoying it immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. The sound is clear and with excellent stereo,.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear phones are great. Their comfortable and has a great quality sound. Plus I don't disturb anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace a different brand that broke. These are lighter weight and a whole lot more comfortable. The sound quality is great and the plug & play was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I got these headphones so that one of us can watch tv in bed without keeping the other person up. They work very well, they're comfortable, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphone for TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and comfort! Bought this for my hearing impaired father to enjoy watching Netflix better. He loved it! I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grandma Loves Them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family bought these for my grandma since she sometimes has trouble hearing the television when there is other noises going on in her place. She loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for volume control in family

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one person wants or needs a higher volume, and others want less volume, this is the way to go! Good sound and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great sounding with easy to use controls. Easy to hook up and keep the charge a long time.

    I would recommend this to a friend