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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,847 reviews
  • Rated 4 out of 5 stars

    Product intended for elderly hearing impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but can't bring hearing back to someone with significant hearing loss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset so that when my wife goes to sleep I could continue to watch tv without disturbing her. It works great. Would mention the headset is not adjustable. But remains comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable to wear. The sound is very clear without any static or interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very staisfied, the product worked right out of the box and the installation was quick and easy and did not require one to be a technical genius.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome and now wires. Very comfortable and noise cancelling is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as a gift. My older headphones were un-useable due to conflict with WiFi when cell phones were actively on the home WiFi. These headsets have options for 3 bands which allow changing if they are interfering with cellphones. Generally good, but can still hear some background static when cellphones are active. But at lease the actual sound (TV, etc.) can still be heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goober, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about them is they are not adjustable for different size heads, so they're a bit loose on me and if I bend over they fall off. lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for TV Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way listen to your TV while others are sleeping and the sound is excellent !!!!! The battery life is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performer, great sound, very comfortable, easy to charge and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless headphones work great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the headphones was easy cause the store personnel helped make it easy. The headphones are so easy to use. Happy with purchase cycle. Happy it's the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neal, We are also happy that you are enjoying the headphones. Thanks for choosing Sony! - Jerome Sonystyle

  • Rated 4 out of 5 stars

    Work well, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the head set. bought to use to not disturb spouse. Not really comfortable when lying in bed but they work just fine. Easy controls for on/off and vol.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Grandma in guest bedroom and she loves them. Very comfortable on your head, but a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for someone almost deaf.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son, who is waiting for hearing aids; before I bought these he had the tv so loud we couldn't hear each other talk out in the kitchen. He loves the headset, and we appreciate it too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eggharbor, Thank you for trusting and choosing Sony! We appreciate it. Thanks for the feedback. - Vincent Sonystyle

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to set up and use. Sound is clear and crisp. Headset is comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad is very hard of hearing and wears two hearing aids and still can't hear the tv. So the volume was always cranked up and it was very annoying for the rest of the family. These head phone are awesome. He absolutly loves them and so does the rest of the family. He cannot see very well so he mostly listen and the head phone s allow him to go out in the patio and still be able to listen to the tv. We cannot say enough good thing about them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Saved my sanity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones in a last-ditch effort to remain in an apartment I love other than next-door neighbors who think their right to have loud parties, crank up the volume on their stereo and TV, and do whatever they want to do supersedes my right to a peaceful existence. They worked! I can now watch TV and listen to my music without having to hear theirs. It wasn't an inexpensive solution, but it was sure cheaper than moving!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable to wear. No sound can be heard by others in the room. These are highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these are fantastic and work great for personalized listening. Very easy to connect and set up. I recommend these headphones to anyone in a busy household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great option for hearing-impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my Mom, who has some hearing loss. We originally bought her TV Ears, which were effective, but not very sturdy. These have turned-out to be a great upgrade for her, and for not much more than the "Ears". We havevtwo set, one for the family room TV, and one for her bedroom, but she can also invite a friend to watch, as the headphones can be set to either work on different channels or the same. We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. Can actually walk outside and still hear the program, great range. Worth the price!

    I would recommend this to a friend