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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,847 reviews
  • Rated 4 out of 5 stars

    Good product for what we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use it why my spouse is sleeping. Don't need to turn the volume up on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were you talking to me? Can't hear anything but the tv when these are on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl, Fantastic! Thank you so much for letting us know! We will definitely share the love with the team. - Jerome Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My mom likes it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mother for a Christmas gift as she was always complaining she couldn't hear her TV because my dad plays his TV too loud in the next room. She got these and said she really likes them and they make a huge difference for her.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best dad gift ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad because he loves to watch tv/movies really loud and it disrupts the rest of the house. So this, after about 30 frustrating min of trying to figure out setup, now works great when he wants to watch something in peace and we ultimately have quiet in the house. It's a great gift!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good, Needs to improve headset stability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio response is excellent, I don't miss bits and pieces of what is being listened to. Now I know what everyone else is laughing about because I heard/understood the complete message. Only wish that had a flexible say leather strap hanging off the back side centered on the head to help maintain the headset positioning. Example: If I am wondering around, say in the kitchen and look down into the sink while rinsing a dish, and look down the headset starts to fall off. I even caught it one time preventing it from falling into the toilet. The idea of having the FM unit is to provide flexibility to do things without missing out on at least the audio. I have hearing issues with both ears, and this unit provides me with hearing improvements well over that of my hearing aids, and like I said previously I now hear the complete audio providing me with better understanding than I get while using my hearing aids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, headset a little big. Meets my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great option when someone wants quiet while another wants sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I purchased these for my FIL and he absolutely loves them. He says everyone should own a pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's really great BBladyT! We are happy your husband loves his new headphones. Thanks for sharing it with us and thank you for trusting Sony! - Vincent Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid, effective product that does what's needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set-up is straightforward and operation is simple. Controls are clearly accessible and user friendly. Audio is clear and static free. Transmission range and clarity is very good throughout the entire house. Ear pads could be more comfortable during extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy handling, works ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was great, a little lack of isolation. Comfort is not the adequate if you want to watch a full movie. Still the best of its kind.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the people who are exercising indoors while trying to hear the TV and also wonderful product for my senior citizen mom who now doesn't have to BLAST the tv while we are watching it together. I would buy more of these for all senior citizens and people who LOVE to workout at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product it gets me at mobility that I can move around freely in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones, with the TV, to not disturb my wife in the the other room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for watching TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for watching TV and treadmill workouts. Sound is excellent and clear. What I like best is the fact that I can have the volume turned low and still hear every word clearly while still being able to hear what's going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just right for husband & myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Sony Wireless headphones for my husband after researching what is available on the internet. They are the perfect solution when he wants to watch something on TV for hours that I don't want to listen to or watch. We both love them, and can find nothing wrong with them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for late night TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues. Makes a happy family when you stay up late watching tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head setup was easy and works great. Makes my watching TV more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this headphone has performed just as I need it to... I can't say anything negative about this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for listening to iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to listen to music or podcasts from my iPhone. I am happy with the easy setup and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for someone with a significant hearing loss & they have been great. Easy to charge too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bristol41441, That's great! It's inspiring to know how these pair of Sony Headphones help someone to hear better. Thank you for this feedback. -Jen Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works well, setup needs help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the jack doesn't redirect the sound from the TV to the unit. We have to plug it in and out a few times until it takes. We have had instances where the audio no longer comes from the TV but doesn't come out of the head phones either. If you keep playing with it you can get it to work. I have had a couple of instances where sudden static replaces the sound. However once it's working, the sound quality is awesome. Given the frustration, I think I should've bought something cheaper.

    No, I would not recommend this to a friend