Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3847 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, and wireless capabilities of the headphones. They appreciate the volume control and hearing aid features, as well as the reasonable price. Some customers have concerns about the static, size, interference, bulkiness, and weight of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,847 reviews
  • Rated 5 out of 5 stars

    Would buy again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to charge simple to operate. Great addition - TV is no longer blasting in our home!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works well, setup needs help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the jack doesn't redirect the sound from the TV to the unit. We have to plug it in and out a few times until it takes. We have had instances where the audio no longer comes from the TV but doesn't come out of the head phones either. If you keep playing with it you can get it to work. I have had a couple of instances where sudden static replaces the sound. However once it's working, the sound quality is awesome. Given the frustration, I think I should've bought something cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    used for mother in law

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mother in law uses these to watch tv so it's not so loud. very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has some hearing loss and lives in a nursing home. He needs the TV volume loud but does not want to disturb the nurses and aides who come into his room. The Sony wireless headset works perfectly for him. The sound quality is excellent along with ease of use. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great sound and simple to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at night when my husband is sleeping. Easy to use-one on off switch and a volume setting. I turn the tv volume off and I am good to go. Only negative-A little bulky since I am used to small ear buds with a phone.Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great product, comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my Uncle who has serious hearing issues. They are really great for him to hear better, both t.v. and outside noises. However, they seal around the ears so well that they create moisture which is not so good, for him anyways...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a client to use in bedroom. Easy to setup. Easy to use. Fit their expectation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freedom from cables

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised, but my Marantz receiver does not have the connections on the rear. So, I have to plug and unplug it into the front of the receiver like any other wired headphones. A little annoying, but not earth shattering.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,
      We're really glad to hear that you're having a good time with your headphones! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves them. Likes to stay up and watch tv. Great for keeping it quiet

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad who is 81. He loves them. He has to turn volume very high to hear the tv. With these he can hear and the rest of us can still have a conversation. Easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks base but overall I'm very satisfied. Use strictly for tv listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my last pair of TV wireless headphones from Best Buy and they worked great until the connection between the headband and the microphone broke. Duct tape finally didn't work, so I got these new phones at BB. Much sturdier, better charging design, and great quality. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for my husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this to watch TV so that he doesn't have to blast the TV or wear his hearing aides.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD SOUND QUALITY.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM HARD OF HEARING, SO I WANTED THESE TO HELP ME HEAR THE TV WITHOUT DRIVING MY WIFE NUTS. HOWEVER, I REALIZED THE PROBLEM WASN'T THE SOUND LEVEL AS MUCH AS THE POOR SOUND QUALITY FROM THE TV SPEAKERS. WITH THIS HEADSET, I KEEP THE SOUND LEVEL LOW, AND THE CLARITY REMAINS EXCELLENT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good/ Not Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good but not great, I found that it has a limited range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chet, We appreciate your feedback and we will be taking note of that for the betterment of our products. - Jerome Sonystyle

  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these wireless headphones I can wander around the house and listen to a TV program or music. Can keep the windows open on warm noisy days and still hear every word and background music and sounds on the TV shows and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workouts and movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Watch tv series while working out on treadmill at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pibrich34, Great! Thank you for sharing your experience on this headphones, we appreciate it. -Jen Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not cheap but worth it for my hard of hearinfatlaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it. He doesn't care about looks, he finds it comfortable and it works. Easy to charge and use. Sound quality good enough. Other options might be similarly priced with better surround sound, but he does not care. He's happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, second set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this item. Will buy a third set if still being manufactured

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased Sony headset for my wife to use while using a treadmill in another room; they are great !! Then I tried them while watching tv and they allow me to hear frequencies I couldn't hear from across the room and suddenly I could understand everything being said again !!!

    I would recommend this to a friend