Customer Ratings & Reviews
- Model:
- SRSX11/BLUE
- SKU:
- 6604143
to a friend
Customers are saying
Customers are pleased with the X11 Ultraportable Bluetooth Speaker's exceptional sound quality, portability, and compact size. Many appreciate its ease of Bluetooth connection and good battery life, along with the impressive volume and bass for its size. Positive feedback also highlights its lightweight design, making it ideal for travel.
This summary was generated by AI based on customer reviews.
Not easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It said they would connect to everything but my husband couldn't get it to connect to anything at all.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Better off getting something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but there's cheaper speakers for similar quality
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 0666, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you. - Vincent
- Pros mentioned:Portability, Sound quality
Portable, Useful, Quality Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did well with this one. This thing is small enough to take just about anywhere- garage, bath time (kids, or not), dinner table, night stand, etc. It sounds great for it's size (audiophiles you will be disappointed), but who cares? With it's size and price being so spot on, I'm willing to sacrifice top end sound. Being able to listen to Pandora via "Cubert" while playing video games is also pretty nice. My wife likes the "Tiffany Blue" color, so there's that too. All in all, probably, the best $60 I've spent in a while. Enjoy!
I would recommend this to a friend Was broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blue tooth speaker wasn't very clear when music was playing. Returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Clang, thank you for your message. It is unfortunate you've had an issue with the headphones and decided to return it. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.
Not worth the fifty dollar price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first Sony portable speaker I bought because it would turn off after 10 minutes of listening.The tech said it was a defect. I got a second speaker (same make and model). It does the same thing. It does not stay on for more than 10 minutes. I'm going tomorrow for a refund.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Carol. We regret that the speaker gave you problems after a short amount of time, we'll make sure that the proper team will look onto this for further improvements. For the meantime, you can try resetting the unit by pressing the button inside the small hole at the back of the unit for a complete refresh, then check if it will happen again. Best regards, -Mark
Can't give no stars. Valume down unexpectedly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item 48 after purchasing it. Had it checked by geek squad which couldn't fix it. Thinking it was just a bad item, I exchanged for a new one. Well, valume goes down unexpectedly. It was too late to return it when I noticed, only a couple of weeks of using it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElPlastico, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
No more powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.than the speakers on the device. This was very disappointing.
No, I would not recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not sync as advertised. Wanted two, only one synced.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Peggy, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. For the meantime you may check the next link to isolate the issue: http://helpguide.sony.net/speaker/srs-x11/v1/en/contents/TP0000642646.html. Regards, ~Erin
Not a product to recomend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 days of use in the car, the speaker lost 50% of the volume. I returned the item and exchanged for another (same model) after recommendations by Customer Service. The second unit again drop the volumen by 50% after 2 days and I returned.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Oscareagle, We're sorry for the inconvenience. Your feedback is highly appreciated and this will be forwarded to the proper department. Thank you for taking the time in writing a review. -Jerome
lousy sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to use this in my car during a road trip. The sound was lousy compared to how it sounded in the store display, and battery life is only a few hours ... Now that I'm back too late to return it I guess...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AKinCO, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. To isolate the issue, kindly refer to the links below for troubleshooting steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/51481/p/57784,59019,95422/c/65,66/kw/sound%20
https://us.en.kb.sony.com/app/answers/detail/a_id/36031/kw/battery
~Ralph
Not good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually, for a sony, I'm rather disappointed. Bad, tin-like sound, and poor volume abilities. Should have spent the extra money and got a BOSE!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Jbean, thank you for your message. In order to troubleshoot it, check the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/41837. Oscar.
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You would think since the item is Sony it would work well but after a couple of times, it was very spotty regardless of the location to the phone or the wireless router.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello jpaz, thank you for your message. If The sound is poor or skips when using a Bluetooth connection, troubleshooting steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/51481. Oscar.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this and ended up returning it...it kept dropping the connection and the sound wasn't clear...would definitely not recommend...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Famu83, we regret that the speaker failed to meet your expectations and we thank you for taking the time in writing us your feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements. Once again, thank you for your input. Best regards, -Mark
no volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product the next day! You could not hear it unless you held it up to your ear. Very disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Hollywood, It is unfortunate that the speaker had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll forward this to the proper department. We appreciate your feedback. -Vincent
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because bluetooth quality was bad, and the sound quality through the audio port was somehow worse.
No, I would not recommend this to a friendCould not hear out of it. Very low sound output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it and would not recommend this product to anyone
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper1, It is unfortunate that the speaker had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the sound of this product at all. So I returned it.
No, I would not recommend this to a friendSound not loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eventually returned it as sound was not loud. Almost was same as laptop.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Saha, We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Volume too low
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume was no different then that of my iphone. Would nor recommend
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dorris, we regret that the unit failed your expectation. We will forward your information to the proper department. Thank you for your feedback. ~Erin
Didn't work correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this as a gift and it did not work right so she took it back
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clang, thank you for your message. It is unfortunate the Ultraportable Bluetooth speaker did not work and decided to return it. Apologies for all the inconveniences. However, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar.