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Customer reviews

Rating 4.5 out of 5 stars with 1263 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are pleased with the X11 Ultraportable Bluetooth Speaker's exceptional sound quality, portability, and compact size. Many appreciate its ease of Bluetooth connection and good battery life, along with the impressive volume and bass for its size. Positive feedback also highlights its lightweight design, making it ideal for travel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,263 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great little speaker but over a few months it's sound quality goes down if you have the volume even close to the max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JC1911, We value your feedback and we will surely take note of this for the betterment of our products. To isolate the issue, you can check the link below for troubleshooting steps:
      https://us.en.kb.sony.com/app/answers/detail/a_id/75274/p/57784,59019,95422/c/65,66/kw/volume%20
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    Sony - X11 Ultraportable Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires some adjustments to reconnect to mobile device. Not very loud. A little disappointing purchase

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simpkins, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it during Thanks giving day deal, But I believe there better speaker available for the same price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done and has a ok connection. You get what you pay for the sound is decent as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there are BT speakers on the market that deliver similar sound and quality for much less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and also bought the Altec Lansing Mini jacket, preferred that one vs this Sony one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bad for the price, was a little hard to get it synced with my bluetooth laptop, overall it is ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as loud as it sounded when testing in store. Fine for inside but not loud for outside.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this, I actually bought two of these because I thought they were pretty cool looking. I think they were about $69.00 each and for the money, they were pretty bad. The sound quality is seriously lacking, which surprised me, as they are Sony products.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amery58, We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey

  • Rated 3 out of 5 stars

    Sounds a little "tinny".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for such a small speaker. But I was expecting a little more volume.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. This item is working as expected and will recommend to friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good speaker, wish it went louder. Overall it's okay

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker was average and not bad for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 5 out of 5 stars

    Sony Portable Bluetooth Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRSX11speaker is just the right size to place in my car's cup holder. I can take it where ever I go. I purchased this because I could not play audio from Google Map to my car's audio system even though I had correctly connected my Android phone. With this Sony bluetooth speaker I can connect it through NFC and hear navigation directions, play music and take phone calls. This was a great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They don't connect well to my mac mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really bad problems connecting these to my Mac mini and I'm not an idiot when it comes to using computers and devices. When they connect and when is the key word the sound quality is 2 stars at best. If I could find something else I would.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, we're sorry to hear that you were not satisfied with your experience with the speaker. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Did not work well for phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this product to travel with and use, primarily, as an external speaker to make hands-free phone calls. The one time I used it, the person on the other end could not hear me well and I had to unplug and use the speaker on the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible sound quality for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm not naive enough to think that a $69.00 mini speaker would sound GREAT, I felt that where they were Sony, they'd be at least good. They are not and I returned them the next day.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amery58,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No high end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store but the unit I bought had no treble at all. I assume it was defective but decided to exchange it for a more expensive Bose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taxdefer, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Good sound when not skipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker tends to start skipping during songs after first use. When we re-pair it again works fine, but continually have to keep re-pairing to avoid skipping.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not loud enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is good for music, however for the purpose I needed, to answer phone calls while driving audio is low. Not loud enough.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pogi, we regret that the unit failed to your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. This will be a big help in improving the quality of our product. Thank you for your time. Regards, ~Erin sony_US