Customer Ratings & Reviews
- Model:
- SRSXB100/B
- SKU:
- 6538164
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the XB100 Compact Bluetooth Speaker for its sound quality and portability. Many appreciate its battery life, connectivity, and convenient size. While the design and water resistance are also liked, some customers feel the volume could be louder and desire more power.
This summary was generated by AI based on customer reviews.
Okay for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor bass response and average highs. Suitable for small spaces.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user252747,
Thank you for sharing your review of the SRS-XB100. We appreciate your feedback. The SRS-XB100 is designed as a portable wireless speaker suitable for small spaces, and it seems like it met your expectations in that regard. However, we understand that the bass response and highs did not meet your expectations. Your input is valuable to us, and we will consider it for future improvements.
If there's anything we can do to assist you or if you need information about our product, please don't hesitate to reach out. We are always here to help! You may send us an email at socialsupport@am.sony.com with the following:
Name:
Username:
Model Number:
Issue/Concern:
Telephone Number:
Sony has just what you need! Connect with our new Product Enthusiast—fellow Sony fans like yourself—who can assist you with troubleshooting or setting up your speaker issues. Simply click on the link below and select "Chat with an Enthusiast" to get started. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Thank you for your purchase, and for choosing Sony.
Best regards,
Romeo
Nothing special
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this was a miss for me. It was an impulse buy to replace a different mini speaker for an upcoming vacation. This is bulky and the sound is nothing special. It’s not worth more than $20.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Coolcat,
Thanks for the review, and we are sorry did not meet your expectations. Please, keep in mind that feedback is very appreciated as Sony is always looking to improve and provide the best quality products.
Thanks for choosing Sony.
-DiegoV
not impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had bought a JBL Flip 5 a few days earlier. Liked enough to get a second. Sold out. Pricing was similar, trusted Sony name. There's no comparison between two products. Returning this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Archbury, We're sorry to hear that our Sony SRSXB100 did not live up to your expectations and it had to be returned. If you have any specific suggestions or features you'd like to see, feel free to share them and chat with us through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Your insights are important to us as we work to meet and exceed your expectations. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was not the one I ordered. It was ordered wrong. I took it back to the store to replace it for the JVC and they said no to me. That is a disappointment. I wanted another JVC speaker.
No, I would not recommend this to a friend- Pros mentioned:Connectivity, Portability, Sound qualityCons mentioned:Volume
Nice sound, small and durable.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was mostly surprised at how small but rugged feeling this speaker was. Overall, I think the sound is pretty good for the size of the speaker (definitely sounds best sitting on a solid surface) even if it doesn't get quite as loud as I might want it to. Setup was a breeze. It's just a bluetooth speaker. Turn it on and pair it with your device and you're off to the races. There's an app you can download but it doesn't do much except play music from your library or Spotify (or some other "apps" that you can add to their app for some reason. I honestly don't understand why anyone would play through Sony Music instead of just using the app directly on their phone). In other Sony speakers, the app does some EQ tweaks and adjusts other settings but on this one, it's just completely unnecessary. Pairing with additional devices is simple as well. No holding the power button or anything, just press the bluetooth button and it'll go into pairing mode again. The build quality on this thing is quite nice if you're looking for something you can probably kick around. I didn't actually TRY and kick it around but it feels like it could take a beating. Something I could see a kid taking with them everywhere and it still keeps ticking no matter what kind of abuse it gets. The body is almost all a hard durable rubber. There's a decent amount of weight to the speaker too. I wouldn't recommend actually trying to abuse this thing but I could see it withstanding some abuse from absent minded kids. It's also a very small speaker and has a wrist strap so I almost feel like younger people might be the target demographic. The sound quality is pretty good for such a small speaker. Bass sounds pretty good. Everything sounds better sitting on a table. I don't particularly like the sound while holding or dangling the speaker from the strap. A solid surface is good and if you can stick it somewhere with a wall nearby, that sounds even better. You aren't getting home theater quality sound or anything out of something this small but it's a great companion for listening to your phone's music and it's small enough to throw in a bag and take it wherever with you. If I had to come up with a small gripe about the audio, it would probably be the volume. It just doesn't get super loud. I'll revisit my previous statement of younger people being the target demographic because the audio levels would be pretty good for my kids without completely annoying me. And that's probably who's going to use this speaker more than anything. It seems like a perfect fit for younger kids. The strap makes it easy to carry around and I can just play anything they want from my phone for them. I can also see it being a staple in a teenager's school bag or something. It's not loud enough to bust out at a big party or something but it's perfect for a small listening party around a single table. If you're looking for something small and durable with a decent sound, consider this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swemoney, We're pleased to hear that you are enjoying your new speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin
Not what I hoped for.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small speaker but lacking sound. The sound is loud after a full charge for about an hour then seems to be much quieter.I have several other Sony items and this was the first issue.
No, I would not recommend this to a friend- Cons mentioned:Volume
Just being honest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not loud enough at all I think my iPhone 12is louder with the volume all the way up so I returned it for a lil more expensive one
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Bluetooth speakers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but not very loud not good for outdoors.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KoolKook,
We're truly happy that you are enjoying the great audio quality of your new XB100 speaker. We're sorry to learn that you find the volume not as loud as you would have liked when using outdoors. As a suggestion, you can adjust the volume of your source device or the app that you are using to improve the overall volume. You may also find this link helpful:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
If the sound may become low in the following cases. This is not a malfunction.
- When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
- When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
- When the ambient temperature of the speaker is high.
If the sound becomes low while in use, follow the procedure below.
1. Turn off the speaker.
2. Charge the built-in battery sufficiently.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Cons mentioned:Volume
Could be lauder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as laud as it should be. It the store it sounded good when I finally got to use it was disappointed that it was very low. P
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleC, The sound may become low in the following cases. This is not a malfunction.
When the built-in battery is running low and the CHARGE indicator flashes slowly, while the speaker is being powered by the built-in battery only.
When the rechargeable built-in battery is running low as a result of long-time use of the speaker at a loud volume even though the speaker was connected to an AC outlet by a USB AC adaptor (commercially available) or to a computer that comes equipped with a USB charging port.
When the ambient temperature of the speaker is high.
If the sound becomes low while in use, follow the procedure below.
Turn off the speaker.
Charge the built-in battery sufficiently.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Cons mentioned:Volume
Small and cute but not made like they used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a smaller one because the other one i have falls over in the car and it doesn't fit in the cup holder. Really was not what i was hoping for. The volume very low and just not built like my prior 1 foot tall speaker which is also by Sony. I really don't recommend this speaker.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bella4me, Thank you for sharing your experience with the Sony XB100 portable speaker. We're sad to hear that you are not happy with the speaker. Kindly check the link below : https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html There are steps you can perform to improve the sound quality and level of your speaker.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Cons mentioned:Volume
No bass
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is not loud at all. I tried various songs and it just didn't cut it
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Babybois, We're sorry to hear that the volume level of your Sony SRSXB100 did not live up to your expectations. This is usually not the case with our SRSXB100. Please allow us to help and turn this to a better experience. You may find this link helpful for low volume issue.
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Pros mentioned:Sound quality
Very short battery life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker sounds very nice. But the battery only lasts a couple of hours before needing to charge.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DreM,
Thank you for your time writing this review. While we are glad you like the sound quality of your XB100 Bluetooth Speaker, we're sorry to hear if the built-in battery life did not live up to your expectations. Actual performance time may vary depending on the volume, songs played, surrounding temperature, and usage conditions. The built-in battery life of the speaker is approx. 16 hours(Volume level: 36) and approx. 5 hours (Volume level: 50 (MAX)). For more details, please refer to this link: https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000948069.html
In case you need help with speaker, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thanks again for purchasing Sony! - Kris
Good for a kid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound wasn’t very loud at all. I have paid less for speakers same size way louder.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Portability, Sound quality
Distortion free sound. Basic bass.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little speaker can get loud. When cranked up to max volume, distortion is not present. The effective frequency range is 100 Hz – 7000 Hz. Based on those numbers alone, the low end is capped at 100 Hz. It is evident that this little speaker cannot create deep bass, but for its size, the amount it does produce is perfect. Mids and highs are more prominent with this speaker. This is necessary to fill up a room or outside space with good sound. The build quality is excellent. The buttons on the device are simple and easy to use. The fact that it is waterproof and dustproof makes this a good option for outside use in all types of environments: pool, beach, camping, etc. Its compact size also makes it good for traveling. This speaker has the latest Bluetooth technology built in. Bluetooth 5.3 has a larger data transmission bandwidth, which allows it to pair with an additional wireless XB100 speaker while maintaining quality sound and a strong signal between them. The speaker is rated for16 hours of playback time. Bluetooth 5.3’s energy efficiency contributes to a longer battery life. I have been able to test the playing time of this speaker and it lasted over 15 hours with volume near 50%. This is very close to the advertised 16 hours of playback time. Overall, this speaker is packed with features, has a long-lasting battery, and produces good distortion free sound. It’s another quality product from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dorkhead2, thanks for your feedback. We're glad that you like the features, battery life, and audio quality. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin
- Pros mentioned:Portability, Sound quality
Great little speaker with good sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little speaker sounds great. It was very easy to pair with my iPhone. It makes a pleasant musical tone and another little sound when you turn it on and when it connects with your device. Sometimes when I get a new speaker, and listen to music on it for the first time, I notice the imbalance in the sound right away, like it’s too tin-y, or too much bass, but this one sounded just right. The speaker is 3.5” tall, and 3” in diameter.The case of the speaker is very thoughtfully designed. It feels nice in my hand, and has an appropriate heft for its size. It is worth noting that Sony’s packaging designers are doing amazing work at making a package for their products that contain no plastic. The recycled paperboard box is sort of a work of art. Also included in the box is the charging cable, which is USB-C to USB-A. The speaker is small enough that I would take it with me on a short weekend trip. Recently I was on a week-long trip and didn’t bring a Bluetooth speaker, and I wish I had brought something. Now I have this compact one to pack next time! This speaker is also waterproof, which is nice for listening in the shower. I’m not really an outdoors person, but I think this speaker would be sturdy enough to be clipped to a backpack and see some adventure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeGore, Excellent choice! We're also pleased to hear that you are enjoying your new speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin
Spend more to get better quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely makes sense why it was on the cheaper side. Could have been better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Music,
Thank you for the review and we're sorry to hear if the speaker failed to meet your expectations. The sound quality will depend in the source, battery and environment that you're playing. You may find this article on how to resolve your issue.
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb100/articles/00245763
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The start up and shut down noises are kind of loud and you can’t turn them off, it gets annoying over time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Light,
Thank you for telling us about your experience with your XB100 speaker. While we're glad that you like most of the features, we understand your concern about the start-up sound of the speaker. Your feedback is extremely important to us and is very much appreciated. Unfortunately, you cannot turn off or disable the start-up sound of the unit. To avoid any sudden loud sound output from the speaker, turn down the volume of the speaker.
If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was now what I expected it needed. Sent back immediately. Not good for outside use.
No, I would not recommend this to a friendSony - XB100 bluetooth speaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this speaker would connect to my music system, however it does not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidO, We're sorry to hear that you are not happy with your speaker. As it turns out, the speaker can only be paired to your Bluetooth mobile device. More details in the link below : https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946321.html
Hope this helps. Thanks and regards, -Craig
- Pros mentioned:Battery life, Size, Sound quality
Very good little speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up for a secondary shower Bluetooth speaker. I have one in my main shower, but not one for my other bathroom that I sometimes use to get ready in the mornings. This hangs nicely on my shower head and is water proof. For size estimate, it sits in my palm like a baseball/softball. For a small speaker, this has big sound. Ample bass is there, very clear as Sony normally is with good clarity on vocals and higher notes and cymbals. That being said on some of the music I heard it sounded a bit tinny to me (a couple classic rock and a classical piece), but most sounded very balanced and clear. They claim 16 hours battery life, but I've had this a few days and use it 30 to 45 minutes a day so far, so can't testify to how long the battery will last. I did charge it for about 5 hours when I got it to make sure it was fulky charged. I have have answered calls on this just to check it out before I put it in the shower just in case I had to answer in an emergency, sound was clear and mic did well for sound. Overall this is competitively priced for what you get, and the name on it does continue to maintain quality from what I can see. I do reccomend this speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi averagetechguy, Awesome! We are so glad to hear that you are happy with your purchase! Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony! -Carl