Customer Ratings & Reviews
- Model:
- SRSXB100/B
- SKU:
- 6538164
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the XB100 Compact Bluetooth Speaker for its sound quality and portability. Many appreciate its battery life, connectivity, and convenient size. While the design and water resistance are also liked, some customers feel the volume could be louder and desire more power.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Sony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isnt load enough to use outdoors. It should be used for indoor purposes only.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandyH, We're sorry to hear you feel that the sound output is not sufficient for outdoor environments. The SRS-XB100 is suitable for both indoor and outdoor use, especially when considering the speaker’s design with an IP67 rating. Meaning it is indeed built to withstand exposure to natural elements such as dust and water. The SRS-XB100 can certainly function in various environments.
However, we understand your concern about sound performance when using the speaker outdoors. It's important to note that while the speaker is physically capable of outdoor use, the sound performance can vary depending on the specific outdoor environment, including factors such as wind, background noise, and open spaces, which may affect the perceived loudness.
In some cases, you might find that the speaker's sound may not be as loud as desired for outdoor use, especially in noisy or wide-open areas. For optimal sound quality and performance, we recommend using the speaker primarily for indoor purposes, where environmental factors are more likely controlled, and you can fully enjoy its audio capabilities.
If you have further questions or concerns about your Sony SRSXB100, email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Battery life, Connectivity, Portability
Big Sound, Little Package!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be honest, I was a little taken aback (pleasantly) when I first opened the big box that came containing the Sony - XB100 Compact Bluetooth Speaker. I've got other compact/desktop speakers and- even after seeing the pictures- assumed the Sony would be of similar size. Next time- I'll read the specs more closely! The Sony - XB100 Compact Bluetooth Speaker is only a little larger in diameter than a soda can and not even as tall. That said, it provides sound that is equally as clear and room-filling with bass as deep as all but my sub-woofer-equipped (and much more expensive & larger) sound bar system. With great sound and excellent price nailed, the Sony - XB100 then just keeps going with features: - the strap allows it to stay secure wherever you need it - its IP67 rated water and dustproof rating means I'm not overly concerned with taking it wherever I happen to be going - up to 16 hour battery life means I don't need to worry too much about the music dying - ...but if it does get low, the USB-C charging port means the same cables I have laying all over to charge everything else will always be handy! - set up was about as simple as any connection I've ever made to my phone AND THE DEVICE CAN BE NAMED! (This a new must have feature for me; in a world where we're always surrounded by Bluetooth connections from others, having the ability to distinguish my devices with a specific name is clutch!) If you're looking for small, convenient, affordable & QUALITY sound in a party-ready package... look no further!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCAntonio, Awesome! We're glad that you are enjoying your new speaker. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin
Does NOT pair with Windows laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is fine -- if paired with my iPhone. However, the device does NOT pair with my Windows 11 laptop. Turns out this device is not designed to pair with a laptop. I have paired many other Bluetooth devices to my laptop, but this one is special and is not designed to do so. A complete waste of $60.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, thanks for choosing and purchasing our product. We're glad you like the sound quality of the SRSXB100. We're sorry to hear that you have an issue pairing your Sony unit with a Windows computer. Please follow this link to isolate the issue:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946318.html?search=windows
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony. ~Earl
- Cons mentioned:Volume
Bluetooth speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds quality isn’t great and volume is not loud enough when outside. I wouldn’t recommend to others
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PatM, we're sorry if the sound quality did not meet your expectations. This is definitely not the experience we'd like you to have. We do have ways to enhance or troubleshoot sound related concerns. Please try the following:
Check that both the speaker and the connected device are turned on.
Turn up the volume of the speaker and the connected device.
Depending on the connected BLUETOOTH device, volume adjustment on the BLUETOOTH device may not change the volume level of the speaker (i.e. the(power) indicator does not flash).
When the volume of the speaker sounds low, adjust the volume level of the BLUETOOTH device to an appropriate one, and then adjust the volume level of the speaker with the –/+ (volume) buttons on the speaker.
Check that the connected device is playing.
Additional steps is available on the help Guide:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Unbelievable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very low and needs an app to even connect bluetooth. The only reason I haven’t returned it is because I don’t want to pay the 50% restocking fee per Best Buy’s. Policy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the SRS-XB100, ThiaL. We apologize for any inconvenience you have experienced with the sound quality and Bluetooth connectivity of the speaker.
Regarding the sound being very low, the SRS-XB100 is designed for portability with a focus on convenience for outdoor activities, therefore, it may not provide the same level of volume as larger, less portable models. To improve the volume, ensure the speaker volume and the volume of the connected device are both set to maximum.
For the issue related to needing an app to connect via Bluetooth, this is not typically the case with the SRS-XB100. The speaker should connect to any Bluetooth-enabled device directly without requiring an additional app. Please ensure that your device's Bluetooth settings are properly configured and that it recognizes the speaker.
If you have any additional concerns regarding the speaker's performance or connectivity issues, please feel free to visit Sony's support page for further troubleshooting guidance. Alternatively, you can reach out to us via email for more personalized assistance. Kindly include your name, username, model number, issue, and telephone number in your message to socialsupport@am.sony.com.
We sincerely apologize for any inconvenience you have experienced and greatly appreciate your understanding and support.
Best regards,
Gus
- Cons mentioned:Volume
Portable speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features not very loud for the price there are better speakers for less money
No, I would not recommend this to a friend Gets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for small in closed spaces. Isn’t as loud as I thought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshR, Thank you for taking the time to provide us with your feedback on your new Sony SRSXB100. To ensure optimal listening experience, please follow the steps on this link:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
Hope this helps and thanks for choosing Sony! -Sam
Not again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For kids nothing to write about . Sound like my phone speakers
No, I would not recommend this to a friend- Cons mentioned:Volume
Horrible!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is horrible! It's not loud at all. It's definitely not made for a big radius of space. The sound doesn't go the distance for a individual to hear outside of the small region It's in. I'm returning mines. It's not even worth the sale price!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dynamic1, we're sorry to hear that you have an issue with the volume level of your Sony unit. We would like to turn your opinion around regarding the SRSXB100. When the volume of the speaker sounds low, adjust the volume level of the Bluetooth device to an appropriate one, and then adjust the volume level of the speaker with the –/+ (volume) buttons on the speaker. Please follow this link for more details:
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html?search=low%20volume
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Portability
Low volume
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate but not very loud for use in a vehicle
No, I would not recommend this to a friend - Cons mentioned:Volume
Another day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst speaker in the United States I talk louder then the speaker complete waste of 60 bucks if I was broke I’d sue cause the took a orange and put holes in it. Horrible
No, I would not recommend this to a friend Sony XB100
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is average. BOSE have better sound quality for the same compable device.
No, I would not recommend this to a friendInexpensive and sound to match
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions well, but sound is about what yo expect from a $50 bluetooth speaker.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi xmby,
Thank you for the review. We're sorry to hear if you're not satisfied with the sound of the speaker. The sound quality will depend in the source that you're playing. Also, the the sound may become low in the following cases. When the built-in battery is running low and the charge indicator flashes slowly and when the ambient temperature of the speaker is high. Charge the built-in battery sufficiently and try again.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
DebB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok average product. Does not work very well on computer fades out to much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraB Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Get ready for powerful and clear sound from a compact body. The XB100 speaker is everything you need for life on the move. It’s durable, has plenty of battery and is perfect for listening at home or when out with friends. It’s the perfect all-rounder for however you like to listen. Thank you for choosing Sony. Erin
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is too low and I’m not going to recommend this speaker
No, I would not recommend this to a friendAlright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay just didn’t fit the purpose of why we wanted it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Thank you for your feedback. We're sorry to hear that the speaker didn't fit the purpose of your purchase. We'd love to know more details from you and turn your experience around.
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Cons mentioned:Volume
Disappointed sound vs instore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this speaker. It sounded great in store,… compared to my existing JBL clip the same song. Did not have the same quality sound and quieter.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Action,
We are sorry to hear that you had an issue with the sound of our speaker and you had to return the unit. That was definitely not the customer experience we wanted you to have. The sound quality will also depend on the quality of the music you are playing. The surrounding area of the speaker and your device also affects Bluetooth connection as well as the sound quality.
We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase.
Sincerely,
Vincent
- Cons mentioned:Volume
Sony pod speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is very low for a very high price. Price not worth it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello OsvaldoA,
Thank you for purchasing our SRSXB100 and we regret to hear that you are not satisfied nor the volume is not enough for you. This is usually not the case with our SRSXB100. Please allow us to help and turn this to a better experience. You may find this link helpful for low volume issue.
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the XB100:
Regards,
Marco
- Cons mentioned:Volume
Small and small sound level
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud. Great if you cleaning the house maybe or alone at beach. But thats really it. Not for a family outing
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, We regret that the loudness of the speaker did not meet your expectation. Sony values the opinions of customers and is always striving to provide the best experience possible. For sound related concern, please try the steps in the Help Guide to fix the problem.
https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Egh. It works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I going to probably end ul returning this and getting me a sonis or jbl bluetooth speaker. The sound aquality i think was not worth 60.00 andwoukd reccomend soending another $30.00 more for something with better sound and features.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Momogirl, We are sorry to hear that the SRSXB100 did not meet all of your expectations when it comes to the sound quality. If you still have the SRSXB100, we'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try using different sources and music to isolate the issue. Also, please try the steps on our help guide link to troubleshoot. https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl