Customer Ratings & Reviews

Hi Brian,
Thank you for the awesome review. We are very happy to hear that you are impressed with the performance and quality of our Sony XB100 and how easy to pair it with your device. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Marco

HI AlyssaP, We're glad that you are enjoying your SRSXB100 compact Bluetooth speaker. Thank you for choosing Sony. Erin

Hi JEGS, Fantastic! We're truly delighted to hear about your satisfaction with the amazing sound quality of your XB100. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo

Hi SamuelT, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi MaryS,

Perfect! We're glad that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi Ale3js,

Thank you for your feedback on the SRS-XB100 portable speaker. We're glad to hear that you enjoyed the sound quality. However, we're sorry to learn about the charging issue you experienced after three days of use.

To address this problem, we recommend visiting the link below:
https://www.sony.com/electronics/support/speakers-wireless-speakers/srs-xb100/articles/00228349?cpint=spt-wsp_triage_00228345_charge

If the problem continues or if you need further information or technical support, please do not hesitate to email us at socialsupport@am.sony.com. Kindly include the following details so we can assist you more effectively:

- Name:
- Username:
- Model Number:
- Description of the Issue:
- Telephone Number:

We value your input and are committed to improving our products based on customer feedback. Thank you for bringing this to our attention.

Sincerely,

Romeo
Sony Social Support

Hi Flopino, We are glad that you now have a small speaker that has an awesome sound quality. With our SRSXB100, you will enjoy powerful, clear sound, with a deep bass, with Sound Diffusion Processor that expands sound far and wide. It is waterproof and dustproof (IP67 rated) and its battery can last up to 16 hours with indicator. It has microphone w/ echo cancelling technology and crystal-clear hands-free calling. Thank you for your purchase. Enjoy! Vincent

Hi MarcG1, That's great! We're very pleased to hear you're enjoying the clear and crisp sound that this unit delivers. The SRS-XB100 has up to 16 hours of battery life, waterproof and dustproof with an IP67 rating. and comes with a durable exterior and multi-way strap so it’s perfect for life on the go. Whether you’re at home or out and about, the built-in microphone lets you enjoy hands-free calling straight through your speaker. And you can count on better, clearer calls with Echo Cancelling, which allows two people to talk at the same time without cutting off either of them. Thanks for choosing Sony! -Sam

Hi Choco, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi Christian, Amazing! You've made an excellent choice! We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features. We personally love the Stereo mode and encourage everyone to try it out. In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. Thank you for choosing Sony! -Jess

Fantastic, JasperT! We're extremely pleased to know that you're having an enjoyable experience with your XB100. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo

Hi Ssss, we're glad you love your new portable speaker! Thanks for choosing Sony! ~Earl

Hi LandoBambino,

Fantastic! You've made a great choice! We are thrilled to hear your satisfaction with the amazing sound quality of your SRSXB100. We truly appreciate your consideration in getting a second one for an even bigger sound.

Music is the soundtrack to our lives, and we want you to be able to enjoy your tunes wherever you are. So, we’ve packed powerful, clear sound into a portable body. If you love good music and listening with friends, the XB100 is your perfect partner. Thank you for choosing Sony!

Best regards,

Romeo

Hi SuperOne We're glad that you are enjoying your new speaker. Enjoy big sound with the super-compact SRS-XB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. Erin

Hi JackieG.

Perfect! We're thrilled that you are enjoying the sound quality of the speaker. Thank you for choosing Sony!

-Ralph

Hi Gabriel, thanks for commenting! We're happy to hear about your satisfaction with the amazing bass sound & quality of your XB100 for its price. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo

Hi Javacoolman, Fantastic! We thrilled to know that you're satisfied with the amazing performance of your XB100. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo

Hi JoeE, thanks for choosing and purchasing our product. We hope you are enjoying your Bluetooth speaker. We understand your feedback regarding the volume level of your Sony unit. Please check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device. Please check this link for more details:

https://helpguide.sony.net/speaker/7856/v1/en/contents/TP1000946304.html?search=volume%20level

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Enjoy big sound with the super-compact SRSXB100 wireless speaker, offering powerful, clear sound, an updated IP67 waterproof and dustproof design and up to 16 hours of battery life. Small enough to fit in a bag or cupholder, the XB100 also features a versatile strap to take with you wherever you go. Thank you for choosing Sony. ~Earl

Hi JanetS, Thank you for the great review! Good to hear you like the powerful sound and portability of your Sony XB100 speaker. Thanks for choosing Sony! -Sam